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CompactAppliance.com

CompactAppliance.com

Overall store rating:  Store Rating: 4.0
Reviewed by 862 customers
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Showing 1-20 of 100 reviews Page 1 2 3 4 5 - View all   Next
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Overall Rating:Store Rating: 1.0
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Horrendous and more then dissappointing!

by d8450d, Jul 17, 2012 Rated a Somewhat Helpful Review by the Epinions community
This company is totally disreptuable in my opinion.  The customer service is non existent in my opinion.My expensive countertop dishwasher broke down, my son bought it for me and bought the extended warranty.  If anything happens you have ...
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Overall Rating:Store Rating: 1.0
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CompactAppliance & LivingDirect - Good Products but Dishonest Service

by cucullen0, Feb 29, 2012 Rated a Somewhat Helpful Review by the Epinions community
Unlike some other reviewers, I have found the products they sell and the delivery time for them to be first-rate.  That said, I still will probably not do business with them in the future.  Two months ago I made a sizable purchase from them. ...
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Overall Rating:Store Rating: 1.0
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Highly insecure ordering practices

by anon3, Mar 30, 2011 Rated a Helpful Review by the Epinions community
CompactAppliance.com website has a significant vulnerability in their online ordering process. Once you place an order with them, they e-mail your account UserID and password in plain text with every e-mail communication about your order. Emailing ...
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Overall Rating:Store Rating: 1.0
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2 Weeks, 2 Broken Icemakers, and NOTHING to show for it!

by compactproblem, Jul 14, 2010 Rated a Somewhat Helpful Review by the Epinions community
About 2 weeks ago, I ordered an Edgestar Icemaker from Compact Appliance.  It arrived in a timely manner, but when plugged in, the compressor made a TERRIBLE clacking sound and didn't cool at all.  I complained and had the unit shipped back to ...
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Overall Rating:Store Rating: 2.0
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Does not live up to Delivery Estimates or Speed. Never again.

by heidiinjapan, Jul 2, 2009 Rated a Somewhat Helpful Review by the Epinions community
Exceedingly disappointed.  When ordering a heavy appliance that needs carried up stairs, knowing the exactly delivery date & having delivery estimates be accurate is of the utmost importance.  CompactAppliance fails miserably on both ...
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Overall Rating:Store Rating: 1.0
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Customer service is POOR if you have a problem. Do not recommend!

by cnegri, May 31, 2008 Rated a Somewhat Helpful Review by the Epinions community
My overall experience has been very poor. I ordered (and paid for) an outdoor refrigerator on April 22. Today is May 31 and I still do not have a refrigerator. On May 2nd UPS tried to deliver a severely damaged box/refrigerator to us. They suggested ...
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Overall Rating:Store Rating: 1.0
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Do not buy from this irresponsible company!!!

by shopperca, Mar 28, 2008 Rated a Somewhat Helpful Review by the Epinions community
I ordered an Avanti dual zone wine cooler from Compact Appliance in October of 2007. The unit that was delivered was defective. They issued an RMA and arranged to have the unit picked up. The replacement unit, which I suspect was the same unit that ...
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Overall Rating:Store Rating: 2.0
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Not good.

by bradjones, Apr 23, 2007 Rated a Somewhat Helpful Review by the Epinions community
The experience at this online "store" has been nothing less than atrocious. The Edgestar dual zone wine cooler I has purchased arrived defective and appeared to be a refurbished item. I attempted to contact the manufacturer and was left speachless by the ...
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Overall Rating:Store Rating: 1.0
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Compact Appliance is the WORSTSHOPPING EXPERIENCE I've had in a long time.

by wdclg, Oct 25, 2006 Rated a Helpful Review by the Epinions community
DO NOT DO BUSINESS WITH THIS RETAILER!!! THEY DO NOT KNOW THE MEANING OF THE WORD CUSTOMER SERVICE. I placed an order for the LG Washer/Dryer combo with this store. They told me the product would ship in 5 business day and that I could cancel before ...
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Overall Rating:Store Rating: 5.0
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Just what we needed at a great price. Speedy shipping, too!

by wattup, Aug 22, 2006 Rated a Helpful Review by the Epinions community
As my husband, our cat, and I were melting in 115 degree heat a few weeks ago here in Northern California, we agreed that a portable air conditioning unit would be an appropriate investment. We live in a new manufactured home, and have yet to install ...
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Overall Rating:Store Rating: 1.0
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horrible customer service.

by dcabr40885, Aug 15, 2006 Rated a Helpful Review by the Epinions community
I ordered a compact portable A/C from the compact appliance website. Unfortunately, when i placed the order i did not get a confirmation for the original order. In fact, i looked under the "current order status" section on your website and nothing ...
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Overall Rating:Store Rating: 1.0
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AVOID if you have any sense at all!!!!!!!!!!!!!!!!!!!!!!

by automata, Jul 29, 2006 Rated a Somewhat Helpful Review by the Epinions community
Everything was fine until we had a problem. After that Compact Appliance Doesn't want to know you. They just keep referring you to the manufacturer. They ignore email and shuttle you to voicemail when you call. Read more if you want to know about my ...
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Overall Rating:Store Rating: 1.0
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Buyer beware...looks are deceiving

by lfnyc, Jul 16, 2006 Rated a Helpful Review by the Epinions community
I am amending my review to warn people away from buying the Edgestar AP310 model...after using the unit for an extended period (6 hrs) of time, its design flaws became very apparent...the water does not evaporate nor does it drain properly. After having ...
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Overall Rating:Store Rating: 1.0
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A WARNING TO ALL CONSUMERS ABOUT COMPACTAPPLIANCE.COM - DEFECTIVE MACHINES BEING SOLD!

by krismarie, Sep 21, 2005 Rated a Somewhat Helpful Review by the Epinions community
I HATE THIS COMPANY, I HATE THEIR POLICIES, I WOULD NEVER BUY FROM THEM AND WARN ANY CONSUMERS ABOUT THEM!!!!!!! THEY SELL DEFECTIVE MACHINES AND DO NOTHING ABOUT IT! I bought a machine from this company months ago. When I received it, it was ...
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Overall Rating:Store Rating: 1.0
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unfair, unreasonable, un-American and just plain upsetting

by liberty1943, Sep 8, 2005 Rated a Helpful Review by the Epinions community
It is a big expensive gamble to buy a product from this company. Very, very bad experience. Awful. Their return policy is borderline criminal. Their customer service people are without purpose. I bought a product from them which when I received ...
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Overall Rating:Store Rating: 4.0
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No problems, I would shop there again.

by markypost, Jan 23, 2004 Rated a Helpful Review by the Epinions community
I had no problem with them. I ordered an Equator countertop dishwasher from them recently. It was the first time I had ever shopped there, and the free shipping offer made it the best price for the appliance. Other sites advertised a lower price for ...
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Overall Rating:Store Rating: 4.0
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Basically good

by slywiz, Aug 19, 2003 Rated a Somewhat Helpful Review by the Epinions community
I think this is a fairly new company and they're still working out some bugs. They had problems coo ...
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Overall Rating:Store Rating: 5.0
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Good people to buy from

by pisce312, Jul 12, 2003 Rated a Somewhat Helpful Review by the Epinions community
These guys are great. Delivery was fast and very well packed. Great communication and are ready to ...
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Overall Rating:Store Rating: 1.0
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Avoid, avoid, avoid, avoid.

by ruaokim2, Jun 21, 2003 Rated a Somewhat Helpful Review by the Epinions community
Customer non-service. No call backs when promised, do not know their own return policy. Did not kn ...
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Overall Rating:Store Rating: 5.0
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Excellent products, excellent service!

by fioness3, Mar 7, 2003 Rated a Very Helpful Review by the Epinions community
We chose to do business with Compact Appliance when buying our Haier washer/dryer combo because they were located in our hometown of Austin, Texas (the only other Retailer was located in NYC). They also had the widest selection of washer/dryer...
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Showing 1-20 of 100 reviews Page 1 2 3 4 5 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 768 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 1, 2013
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good experience in a new environment
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Overall Rating:Store Rating: 5.0
 
Nov 27, 2012
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I was totally amazed with the speed of shipping. I recall ordering this on a...
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Overall Rating:Store Rating: 5.0
 
Nov 18, 2012
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Great price and fast delivery.
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Overall Rating:Store Rating: 5.0
 
Nov 12, 2012
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I am very pleased with the product and merchant. Shopping was very easy,...
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Overall Rating:Store Rating: 5.0
 
Jun 19, 2012
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The product was as described, and was shipped and delivered within the time...
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Overall Rating:Store Rating: 5.0
 
Jun 9, 2012
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exactly as ordered. no complaints
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2012
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Very easy. Excellent selection.
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2012
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easy to do business with
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Overall Rating:Store Rating: 5.0
 
May 14, 2012
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Found exactly what we were looking for, ordered it, tracked it and received it...
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Overall Rating:Store Rating: 5.0
 
May 14, 2012
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Easy to navigate on web site. Easy to order. Excellent shipping and delivery.
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Overall Rating:Store Rating: 5.0
 
May 8, 2012
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Very convenient and prompt. I would use them again.
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Overall Rating:Store Rating: 5.0
 
Apr 16, 2012
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everything went as hoped for. perfect.
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Overall Rating:Store Rating: 5.0
 
Apr 5, 2012
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All is well that ended well-----this purchase ended well!
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Overall Rating:Store Rating: 5.0
 
Feb 27, 2012
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Finding what we wanted was fast and easy. We ordered on line and received it...
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Overall Rating:Store Rating: 5.0
 
Feb 24, 2012
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Very satisfied with purchase. Product as advertised. Prompt shipment. Great...
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Showing 1-15 of 768 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52 Next