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Costco Online Store

Costco Online Store

Overall store rating:  Store Rating: 3.0
Reviewed by 100 customers

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Showing 1-20 of 106 reviews Page 1 2 3 4 5 6   Next
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Overall Rating:Store Rating: 1.0
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Lack of Customer Service!!!!

by , Dec 8, 2013 Rated a Very Helpful Review
I have been using Costco.com for my Christmas shopping for several years now and have always been pleased with price and service.  This year I ordered two Gift Baskets for relatives back east and the order has been a total nightmare!  After ...
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Overall Rating:Store Rating: 1.0
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Awful! worst shopping experience ever!

by , Jul 25, 2013 Rated a Helpful Review
Horrible furniture shopping experience from Costco. We ordered several items - separate orders, weeks apart. Unfortunately, they were all shipped through the same vendor -  Vast+Lodeso - who decided they would save themselves time and money and wait ...
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Overall Rating:Store Rating: 1.0
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Would rather pay more elsewhere

by , May 31, 2013 Rated a Helpful Review
I recently purchased an item online and received someone else's order in the mail.I called customer service and was told I have several options. Option #1 was to have UPS come pick up the item. That didn't work for me as can't be at the ship to ...
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Overall Rating:Store Rating: 5.0
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Costco.com ~ even better online than in person.

by , Oct 14, 2012 Rated a Very Helpful Review
Our vintage 2004 Gateway PC crashed and my family went nuts."Mom ~ we need a new computer fast!" At our house, getting new computers is a Mom thing ~ I'm the geekiest, and I'm responsible for keeping my children tapping away ...
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Overall Rating:Store Rating: 1.0
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Awful Awful Awful

by , Dec 18, 2011 Rated a Helpful Review
I believe Costco . com may be a completely different company than Costco Warehouse judging by the way they respond to customers. I ordered a printer with promised delivery in 3 to 5 business days. 10 days later it still hadn't arrived so I tried ...
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Overall Rating:Store Rating: 1.0
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Beware of Costco Travel!!

by , Dec 8, 2011 Rated a Helpful Review
Yes, it's cheap.  But you get what you pay for.  Costco Travel almost ruined my trip.  My vacations come around very rarely, and I do not appreciate the extra hassle factors Costco caused!  I am a very experience traveler and am ...
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Overall Rating:Store Rating: 1.0
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I wont buy vacations online through Costco!

by , Feb 16, 2011 Rated a Helpful Review
COSTCO TRAVEL, BETTER BUY TRIP INSURANCE THERE ARE NO GUARANTEES ONCE YOU ARRIVE.... RENOVATION PROPERTIES NOT LISTED BUT YET DISCOUNTED PRICES Without NOTIFICATION!Costco sold us a Maui vacation at the Hyatt resort that was under renovation ...
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Overall Rating:Store Rating: 2.0
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online order frustrating for a 6months wait to complete the order

by , Feb 14, 2011 Rated a Helpful Review
i am from NJ area, and i just love costco. i buy almost everything in costco and believe it or not i am always in costco almost every week just to check out whats new, as well as good deals.i also shop online, for their iteams. but one of the most ...
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Overall Rating:Store Rating: 1.0
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VERY VERY HORRIBLE!!!!!!!!!!!!!!!!

by , Feb 13, 2011 Rated a Helpful Review
  Horrible Experience!! I ordered a laptop for $500 using my parents costco card. They charge my account then three days later I get a notice saying they cancelled it. So, I call in to see why and it's cause my name wasn't on the account, ...
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Overall Rating:Store Rating: 2.0
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TOTAL WASTE OF MY TIME! but the tires are cheap.

by , Nov 7, 2009 Rated a Helpful Review
It took me 5 trips to complete the process of buying tires for my 06 Jeep grand cherokee.1. online store recommends the wrong original  equipment size of tire.  after buying them, the store refused to install them.  I had to get a ...
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Overall Rating:Store Rating: 1.0
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Roach infested order...Disgusting!

by , Oct 9, 2009 Rated a Helpful Review
I have ordered from Costco.com several times and have never had any complaints until a few days ago when I received our order of a king size electric blanket. I received this box on Monday afternoon. Picked it up off my porch and placed it inside by our ...
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Overall Rating:Store Rating: 5.0
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Best prices, best service with no problems yet after 10 years

by , Sep 3, 2009 Rated a Very Helpful Review
I've been a member of Costco and Costco.com since day one. Before the Internet and many years ago Costco was known as Price Club. Today I would like to discuss my last positive purchase through their website. Not only were the prices on the items I ...
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Overall Rating:Store Rating: 1.0
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Never shopping Costco again!

by , Sep 3, 2009 Rated a Helpful Review
I bought a Canon 50D with kit lens 2 days ago. Ground shipping was included and it said that it takes 1 day when shipping to Southern CA, where I am. My camera was shipped today and I got excited that it would be here tomorrow, but then I saw that the ...
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not recommended, buyer beware

by , Aug 4, 2009 Rated a Helpful Review
We are writing to give a heads up on funiture purchasd  through costco online. we purchased a leather couch the day before it arrived (it took 6 weeks) I checked out the website to my amazment. They were $150-$500 dollars off, Also they now stated ...
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Horrible!

by , Oct 29, 2008 Rated a Helpful Review
I am appalled by Costco's lack of customer service.  I ordered a bedroom set for $3,000 dollars on 9/12.  It was to be delivered in 4-6 weeks with white glove delivery.  On 10/2 my credit card was charged, so I assumed my furniture ...
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Single worst online shopping experience I've ever had

by , Jul 1, 2008 Rated a Very Helpful Review
I posted a shorter version of this as a comment, but I thought maybe others would benefit from this frustrating tale: I ordered an office safe from Costco online at a good price. I was sent a tracking number, which showed that the item was just ...
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Overall Rating:Store Rating: 5.0
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EASY, FUN SHOPPING EXPERIENCE

by , Feb 22, 2008 Rated a Helpful Review
COSTCO online, or off, is the best buying club , rated number one by the Wall St.Journal. I've been a member for many years and always check out the online offers as well since they often have items not in the store. I purchased solar tiki torches ...
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One disappointment after another...

by , Jan 2, 2008 Rated a Helpful Review
The absolute worst online shopping experience I have had, from start to finish (and I do a lot of my shopping online). Ordered two like items on 11/27/2007. They shipped one. Online status showed "partially filled" for order. Phone status said ...
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No exchange policies

by , Nov 30, 2007 Rated a Very Helpful Review
On 23NOV07, I ordered the tomtom ONE XL-S from Costco.com. I received it about a week later (29Nov07) which was perfect since I had a trip to go on that following Monday. When I opened the box, it was not what I had ordered. It was a lower model (the ...
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Overall Rating:Store Rating: 5.0
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Costco.com Excellent Experience with Digital Camera Order!

by , Nov 12, 2007 Rated a Very Helpful Review
Being a long-time Costco member, I had never used their site to order anything, so I was very reluctant when I was looking to purchase the Canon Rebel XTi through their site. I've never purchased major electronics online, but figured that I couldn't beat ...
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Showing 1-20 of 106 reviews Page 1 2 3 4 5 6 Next