Pros: Easy easy easy Cons: Once a year the page might be down
The Dell online store is simply one of the most simple and easy to navigate systems designed to sell computers out there. There are no bad links, no problems, and it almost never goes down (except that week that they put the new 8100 series up).
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Pros: Shop for each component separately to build you own unit!! Cons: Answers to your questions are limited to what you can "find"
This is the only way to purchase a computer as far as I'm concerned. The winning feature is the ability to customize YOUR system is minutes. From the hard drive to the processor to the support contract to the keyboard to the sound system - each item is...
i ordered a dimension 8250 (~$3100)and a canon s50 power-shot digital camera from dell and i am very pleased...delivery was a bit slow due to add-ons i ordered but the product itself is excellent. i am a network admin for the fed. govt. and we have...
by Joubert in Online Stores & Services, - Top 500, Sep 28 '02
Michael Dell is a marketing genius whose self-serving autobiography pitches his company’s website with a URL printed at the bottom of every page. After several hundred pages of the www.dell.com image burned into their brain, any reader would simply...
If you are thinking about buying a computer online, then Dell is a good bet. They carry a good product, the pages are easy to use, back up is available by phone, and the prices are OK.
Pros: Quick to ship, friendly, great prices, easy to customize your desktop PC Cons: Haven't seen any!
I recently purchased a Dimension 4300 Series desktop from Dell. I ordered the product on 10/29 and customized the system myself. Since this was a long awaited upgrade for me, I purchased a lot of high quality, top of the line parts. Also, I was...
When I first logged on, I was presented with many options: Home, Small Business, Large Business and so on. I chose 'Home' and proceeded to select 'Laptops'. At the next screen, I chose 'Inspiron 1100' and clicked 'configure'. From there on, all I did was...
I have personally never purchased a Dell computer. In the past, I’ve gone with Compaq (now Hewlett Packard) and I must say that I’ve always been happy with their product. However, whenever it’s time to upgrade, I always check out ...
I have purchased many items from Dell.
(2 Computers,printer,ink cartridges,etc.)
Their people are extremely helpful and courteous. All orders were received within the quoted times. One order was short an ink cartridge,no problem,they immediately...
Pros: Runs great (never freezes), awesome graphics, fast and dependable! Cons: Little things... the eraserhead mouse stopped working, for instance.
Although it was a little pricey, I think I got a good deal for my money with the Dell. The most horrible part was waiting for it to come in the mail... they have a tracking service, but that doesn't really help that much when you're impatient....
Not quite as good an experience as I remember it being when I bought my previous Dell in 2000. But, still a positive experience overall despite some rather quaint practices and questionable rules with regard to the use of gift cards in conjunction with other Dell offers. Read more
Overall Rating:
Nov 18 '08
It was easy to get and buy what I was looking for Read more
I always have good experience when i purchase something from dell
Thanks Read more
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Sep 17 '08
The shopping experience was okay but when I recieved my computer the keyboard did not work. Also when I tried to connect the new computer to my old dell printer there were alot of problems. I was on the phone with tech support for over four hours trying to get the issue resolved. Read more
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Jul 09 '09
Dell is great. The problem I had was in the shipping (UPS) and not Dell. Dell rectified the problem immediately.
Thanks DELL Read more
I have received a part 3 times which has not been compatible with my computer.Am now attempting a fourth order of said part. Read more
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Oct 08 '08
The laser toner is not available anywhere else so I am stuck buying from them. Although the printer was reasonable priced, the toner and parts are outrageous. I will likely not buy another one from them. Read more
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Oct 30 '08
This was very unusual. I had forgotten to renew my computer warrantee, it happened to be due on our anniversary. My computer had been acting up and I put it off till the last moment. Some how my order did not complete. I checked on it the next morning and no confirmation e-mail. I went back online and reordered the warrantee; however, this time it cost more. I called Dell, they could not find my first order either. Read more
Overall Rating:
Oct 30 '08
The delay between the order and the actual shipping is too long. My PC will be shipped November 7 but was ordered October 23.
We are not talking about a car with EPA regulations. It's a small PC.
Incidentally, I checked "no" on question 2 not because I received it in poor condition, but because I had not received it yet. You should have a third answer that someone can check in cases like mine. Read more
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Oct 13 '08
Very surprised at how quickly the order was recieved. Good job! Read more
Very good and fast checkout. The product was backordered a few days, Dell promptly phoned me about the delay and offered me a refund. In the end the order still came earlier than promised. Read more
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