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by zimmay , Aug 31 '05
I ordered a printer from Dell, and it came on time, except for the USB cable we ordered with it. They came in separate shipments, with separate carriers. DHL somehow could not find our place, or if they did find it and no one was there to open the door, ...
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by shredgirl , Mar 10 '02
My experience at Dell4me.com was very positive. I am the type of person who does not like to be hassled by sales people. Dell4me.com provides fast, easy ordering without having to speak with a sales rep. This way you can be sure you are getting...
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by nobsplease , Feb 08 '02
Bought a new p.c. (arrived early Jan.) and monitor from Dell to the tune of about $1300. My screen flickers (not the refresh rate). They sent me a replacement monitor to see if that resolved the problem (it didn't) and the monitor they sent is...
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by Frustrated_Dell_user_dt1 , Apr 01 '03
Re: Dell Axim. However I have encountered a problem with support - both on the payment end and on use of the product.After many phone transfers, 5 hours on 2 continents with support,I gave up and finally taught myself the basics and still have many...
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by Pete1_dt1 , Apr 09 '03
Customer Serv. Stinks!
Quality??
Just recvd. my Dell 8250. When I set it up, the spkrs. did not work. Let me start off by saying, that I HAD to rate their C.S. as a 1, a 0 would be better. Each time you call,expect LONG hold time. NO JOKE! I am...
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by Donald_dt1 , Apr 10 '03
On my 18-month old Dimension 8100 I am now on a 2nd Motherboard, a 2nd CPU, a 2nd CD-RW, a 2nd Fan and - get this - a 4th (yes, 4th) Hard Drive! All replacements are refurbished. Service reps frequently contradict each other. They absolutely refused to...
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by foobar_dt2 , Apr 14 '03
I tried to buy Canon S400 at DELL. Seem to repackage: have a 16MB CF card not 32MB card. Web page doesn't list the content of the package. Email support only refered to phone sales. Person barely spoke English. It took 3 min until he found the correct...
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by danjdc_dt1 , Apr 19 '03
i ordered a dimension 8250 (~$3100)and a canon s50 power-shot digital camera from dell and i am very pleased...delivery was a bit slow due to add-ons i ordered but the product itself is excellent. i am a network admin for the fed. govt. and we have...
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by Miguelito_dt1 , Apr 21 '03
Customer service stinks. I had to go through about 10 voice prompts to get to a sales person. I ordered the S400 on 4/3 and they verbally guaranteed it would be delivered before 4/18. It is now 4/21 and still no camera! I can't even get in touch with my...
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by Cherry21_dt1 , Apr 21 '03
I purchased my Dell in Jan. 02-good computer. I financed through dell, and its a rip-off. stay away. As of today, I am still waiting for my rebate of $100 from Dell. I contacted them in March and they said for me to fax it to them (the packing slip). I...
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by Kenito_dt1 , Feb 14 '02
Easy as Dell! Great unit so far! The phone tech support needs improvement (more personell), but online response fast and efficient. Small glitch in LCD panel. Tech man came to my house and replaced it 2 days after I notified them. I love my Inspiron...
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by Maggie_May_dt1 , Jan 13 '02
Everything started out great, the ordering was so simple and they confirmed my order within 2 days telling me that my order would ship within 10 to 14 days. Then, with out notice, they cancelled my order and after waiting on hold for over 30 minutes,...
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by kat1990_dt1000 , Dec 22 '02
I've purchased a laptop, desktop, and many peripherals from Dell. Their website is easy to navigate and order. They are prompt with e-mail notifications and you can track your order via their website.
Their customer service needs much improvement....
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by b-line_dt1 , Dec 02 '02
I ordered a computer system for nephew which included a printer - very easy to order, but printer did not arrive. Almost impossible to get through voicemail loops to talk to someone. After a month and lots of time on phone, they sent printer to me...
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by dudenotgettindell_dt1 , Dec 07 '02
Ordered an Ipod that Dell claims "usually ships in 1-3 days." Order time was changed by Dell to reflect delayed shipment up to 30 days. Customer support was not helpful, couldn't give a more detailed response other referring to the statement that the...
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Sep 10 '08
Purchased everything online. Have purchased before from this vendor and always get good results.
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Sep 20 '08
This was a first time experience. As I am new to the in ternet, and on line shopping. So far I am pleased.
Thank you.
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Sep 13 '08
Dell had a great deal on this product, shipped it quickly, and we love it!
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Jun 26 '09
excellent
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Oct 23 '09
Very Good. Will do it again !!!!
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Aug 24 '08
I was replacing the ac adapter on my Dell laptop. The old one started showing an error message that it was not recognized as being a Dell adapter, then stopped working. The new ac adapter has ALREADY begun to display the same error message.
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Sep 10 '08
Dell is a great place to shop.
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Jul 22 '08
easy web site
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Jul 22 '08
GOOD SERVICE
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Jul 22 '08
The was was filled quickly and sent out on time. It was the delivery service that delayed the order. the order was delivered to another residence with the same address, but a different street. I had to track the order down since there was a signature for it. After several attempts the order was found.
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Jul 22 '08
Shopping on line at Dell was convenient, and delivery of product was timely.
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Oct 24 '09
It was quick and easy
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Jul 22 '08
Very good to deal with.
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Sep 13 '08
The purchase was completed accurately. The checkout and payment process could have been a bit more efficient.
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Jun 24 '09
I was able to find the product I wanted at a reasonable price. The item arrived much sooner than I expected. I tried to contact iogear since I was having difficulty understanding the directions that came with the product, but their customer service was awful. I ended up getting help from a neighbor to get the item up and working properly. I did not realize until after I had done this that I could have contacted Dell for help. I will check Dell the next time I consider buying pc related items.
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