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by HawkEye_dt1 , Apr 26 '03
AVOID AVOID AVOID. I thought I would be able to rely on Dell. How wrong could I be?
(i) I paid $160 for next day delivery. It took 4 days to arrive! Which would have cost $99. They refused to refund anything. (ii) The configuration they sent was not...
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by danjdc_dt1 , Apr 19 '03
i ordered a dimension 8250 (~$3100)and a canon s50 power-shot digital camera from dell and i am very pleased...delivery was a bit slow due to add-ons i ordered but the product itself is excellent. i am a network admin for the fed. govt. and we have...
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by foobar_dt2 , Apr 14 '03
I tried to buy Canon S400 at DELL. Seem to repackage: have a 16MB CF card not 32MB card. Web page doesn't list the content of the package. Email support only refered to phone sales. Person barely spoke English. It took 3 min until he found the correct...
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by Donald_dt1 , Apr 10 '03
On my 18-month old Dimension 8100 I am now on a 2nd Motherboard, a 2nd CPU, a 2nd CD-RW, a 2nd Fan and - get this - a 4th (yes, 4th) Hard Drive! All replacements are refurbished. Service reps frequently contradict each other. They absolutely refused to...
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by Pete1_dt1 , Apr 09 '03
Customer Serv. Stinks!
Quality??
Just recvd. my Dell 8250. When I set it up, the spkrs. did not work. Let me start off by saying, that I HAD to rate their C.S. as a 1, a 0 would be better. Each time you call,expect LONG hold time. NO JOKE! I am...
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by Frustrated_Dell_user_dt1 , Apr 01 '03
Re: Dell Axim. However I have encountered a problem with support - both on the payment end and on use of the product.After many phone transfers, 5 hours on 2 continents with support,I gave up and finally taught myself the basics and still have many...
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by howdumb7_dt1 , Mar 14 '03
I have ordered several computer parts from Dell and also 2 canon S200. One have to realize that Dell is one of the biggest name in computer and their business is global so they can't always have everything in stock. I do have to say that shipping takes...
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by ca_cowboy_dt1 , Feb 24 '03
Well my 4550 Dimension arrived far quicker than i anticipated. Ordered it on Valentines Day at about 8 PM, rec'd it in Canada (near Toronto) on the following Wednesday. Wow! Fast! But order was split as 1184 router and 1180 pci card come from somewhere...
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by Maggie_May_dt1 , Jan 13 '02
Everything started out great, the ordering was so simple and they confirmed my order within 2 days telling me that my order would ship within 10 to 14 days. Then, with out notice, they cancelled my order and after waiting on hold for over 30 minutes,...
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by Kenito_dt1 , Feb 14 '02
Easy as Dell! Great unit so far! The phone tech support needs improvement (more personell), but online response fast and efficient. Small glitch in LCD panel. Tech man came to my house and replaced it 2 days after I notified them. I love my Inspiron...
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by dellis4me , Aug 12 '03
Hello, In my opinion, Dell4me.com is a very good website to buy computers from. However,bef ...
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by fairflanks , Jul 15 '04
I was extremely displeased with my experience dealing with Dell. I had never purchased a computer from them before and was strictly an HP person. However, they had cheap prices, quick shipping, and I needed a new computer that week. Anyway it was easy ...
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by b-line_dt1 , Dec 02 '02
I ordered a computer system for nephew which included a printer - very easy to order, but printer did not arrive. Almost impossible to get through voicemail loops to talk to someone. After a month and lots of time on phone, they sent printer to me...
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by nodelleveragain_dt1 , Feb 06 '03
Ordered a Dell PDA. @ days before shipping and billing had to change charge card due to ID theft. Dell said they could not do that and had to cancel the order and reorder the product and wait another 6 to 8 weeks. Wonder what would happen if Macy's...
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by mrboom , Sep 04 '01
Pros: Easy easy easy
Cons: Once a year the page might be down
The Dell online store is simply one of the most simple and easy to navigate systems designed to sell computers out there. There are no bad links, no problems, and it almost never goes down (except that week that they put the new 8100 series up).
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Aug 27 '08
Fast, easy, reliable.
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Jun 24 '09
Tracking number was for an item delivered to another state in 2008
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Dec 13 '09
Very easy and user friendy site.
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Dec 19 '09
Was Good, Have made purchases from Dell many time before this
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Jul 22 '08
Online shopping for accessories is easy. Personal data for billing is held well and available. Product quality is excellent.
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Sep 11 '08
I purchase all my equipment this way
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Sep 10 '08
Purchased everything online. Have purchased before from this vendor and always get good results.
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Aug 18 '08
excellent experience
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Sep 18 '08
The shopping experience at Dell was excelent.
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Dec 12 '09
This is approximately my 6th or 7th order from Dell over the past years --- for "this order? the process was "in my opinion" not what I expected from Dell. When creating the order a delivery date of Dec 17 was shown, on check out (after order completed) the date changed to December 28, then when the e-mail confirmation arrived, it shows January 4. Previous orders were easy to follow the stages of the order, I can not find any updating or "progress" information on Dell's web site, other then "in production." An on-line inquiey was sent to Dell asking why the change in the delivery dates (over a week ago) --- have not receiven any reply, other then "We?ve received your message and look forward to serving you ... typical response time is 24 hours or less."
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Dec 16 '09
I like Dell shopping
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Aug 20 '08
Was not able to access "my account" due to not remembering my password; otherwise, good experience.
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Sep 13 '08
Dell had a great deal on this product, shipped it quickly, and we love it!
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Jun 19 '09
it was very unclear where the "deals " were and how they figured into the price as I was configuring my computer, and again when Iprinted my final statement,and when the charges were finalized. If I had been on a strict budget I would have been very frustrated. As it was, I wasn't quite sure I hadn't been ripped off or tricked into a bigger price when it was all done.
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Jun 26 '09
excellent
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