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by nozoma_dt100 , May 17 '03
I bought a dell 8250,called dell for a floppy and a video card problem. both incidents,their customer supports were so bad that they kept transferring my calls to different divisions,putting me on hold, and had me called different numbers. They claimed...
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by ebuyer2003 , Aug 12 '03
I had ordered a Netgear Router and did not get it for two weeks with no reason why.I called up sales ...
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by jhawkins_dt1 , Dec 20 '02
Good sales program but customer service was terrible. Ordered Pen. IV system which was delivered to wrong address. Several calls to customer service, long waite time, had to start from scratch each time. No supervision available, no unified support. Will...
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by inuka , Oct 11 '02
I choose Dell because of an advertising on a PC mag they say they can deliver the product very fast then I decide to take an order for an inspiron 8200, last month. In the mail they says deliver the March 28th, ye, only one week, then I look the deliver...
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by rackow , Apr 08 '02
The price that I paid was so inexpensive that I was more than pleased until the next day the price dropped $65. The sale price ($499) included free shipping. I upgraded slightly and it came to around $619 plus tax. (Then that price drop and I'm currently...
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by jacksinboxes , Dec 07 '01
Pros: Runs great (never freezes), awesome graphics, fast and dependable!
Cons: Little things... the eraserhead mouse stopped working, for instance.
Although it was a little pricey, I think I got a good deal for my money with the Dell. The most horrible part was waiting for it to come in the mail... they have a tracking service, but that doesn't really help that much when you're impatient....
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by gm_man , Jun 22 '03
I ordered my computer and was told it would take 2 weeks to arrive. I was very pleased when it show ...
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by fckdell , Mar 25 '05
I HAVE BEEN HUNG UP, PUT ON HOLD AND MY QUESTIONS HAVE NOT BEEN ANSWERED!!!!!! First the sales person lied, then tried to scam me. She first said her name was JULIEANN, JOANNE OR WHATEVER Then emailed me and her voicemail said. Arelis Pitti or ...
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by graphicsangel , Aug 17 '03
The words "customer service" in relation to Dell are an oxymoron. With a $300-plus same day on-site ...
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by paris2005 , Aug 17 '03
Try to buy a Lexmark 10n0016 cartridge. Their price is the lowest at $26.45 with 0 shipping fee acc ...
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by beezle , Jul 08 '03
The worst customer experience of my entire life. The order was screwed up, duplicated and double bil ...
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by rwkhms , Jun 05 '03
We purchased a western digital hard drive from Dell. When we went to install it, the hard drive was defective. We contacted Dell, who refused to take it back, as it had been more than 30 days since we ordered the drive. Beware of this ridiculous policy...
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by southron_98 , Aug 25 '03
In purchasing a extended service plan it was not only easy but encouraged and seemed to be a good id ...
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by levvolkov , Apr 06 '04
I ordered a top of the line computer over the online Dell store. I was leaving abroad and needed the computer by April 2. After I ordered, the computer was supposed to arrive around March 26. After the date it was already supposed to be shipped, I ...
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by jskot , Oct 01 '03
When I purchased my system, I sacrificed quality of hardware for the "excellent" customer service De ...
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May 31 '09
Happy with the service provided
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Aug 05 '09
This is the fifth computer we have purchased from Dell.
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May 27 '09
Excellent;had no problems
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Aug 22 '08
my past exsperince with dell has always been good , and hope it continues .
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Jul 31 '09
The exact item I wanted was in stock and purchased and was received within 3 days of placing my order! I couldn't ask for anything better than that!
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Jun 06 '09
ALWAYS A PLEASURE!!
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Aug 23 '09
This order has been delayed but I was not given a reason why. I am still waiting on my merchandise.
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Aug 23 '09
It could of been better since I had to have 2 calls to verify me but other than that not bad
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Oct 12 '09
I tried to order by phone, was transferred 3 times and then
disconnected. With the online purchase, I had no problems
and arrived promptly.
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Sep 23 '09
I bought the PC from Dell's online store. I'm very satisfied with the results and plan on shopping at Dell in the future.
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Jul 22 '08
Dell always does me good. They offer great PCs at great prices.
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Aug 26 '09
I recieved the hard drive just fine, only I was unable to install it because A: No Data cable was supplied. B: I was not informed I would be required to purchase the Data cable separate. C: NO install instructions were supplied.
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Sep 02 '08
This is my third computer. Choices and Service were excellent.
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May 21 '09
With the exception of an anoying single pixel that doesn't work right in the upper lefthand corner of the laptop screen, (which I know has nothing to do with the shopping experience so much as it does with dell's product,)over all I found The online store was pretty easy to navagate around. Found what I was looking for relatively quickly. It was Realy easy to use the online store I felt.
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May 08 '09
I am dissapointed in the time it is taking to recieve my order. I could have purchased a similar item for a similar price in a retail store and would have had it by now. It seems it will take over three weeks for me to recieve my order.
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