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by hansendw , Jun 04 '03
Ad says "In Stock". I ordered online and received email saying would be delivered in 2 days. 3 days later I called to find item back-ordered for ONE month. Online page still claims "in stock". Long hold time for customer service (>20...
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by marksum , May 22 '03
I ordered a linksys router from Dell model number BEFSR11. About two hours after I ordered it I determined that it was not the one I wanted. I called immediately to cancel that order and order the one I wanted. They told me that they could not cancel...
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by cyawoody1 , Apr 16 '02
Dell is a wonderful company. When placing orders your given opportunities to add components that you which to have. Fast delivery and knowledgeable representatives are available to help with any question you may have....
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by chamopc , Feb 12 '04
I tried to buy a computer online with dell. I called customer service to ask if i could buy the computer with my debit card. I explained it only has a 500$ limit a day, and the computer price was 1641$, so if they could split the payment in 4 parts then ...
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by chandasz , Nov 18 '02
I am so disappointed with dell. I have been a long term customer but their customer service has hit rock bottom. After trying to reach my sales rep for well over a week and then trying to reach her boss, I was forced to cancel my order. Funny thing is-...
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by nickfalky , Sep 19 '03
Pros: Very cheap, good computers Cons: Late, takes awhile to ship, bad for items(electronics) A ...
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by bobcats71 , Jun 06 '03
Terrible!!!! I purchased the unit have had it for 2 weeks but have not been able to connect with my PC because I use windows NT I need a serial cable--DELL is out of stock and doesn't know when they will get it. Also, made the mistake of having it...
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by velvet523 , Dec 16 '04
I ordered a digital camera from dell4me.com yesterday. I've never ordered from Dell before, but they had a good reputation and had one of the cheapest prices on-line, and the camera was in stock. I place my order and then realized I needed to have it ...
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by tu71586 , May 25 '03
Took a couple of days to finally ship, but overall, great price from a reputable merchant. I like the stackable...
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by lobango , Aug 20 '02
Forget about Dell. PLEASE start a motion and stop the trend. I used to love Dell trust me. Their service on my last purchase was absolutely terrible. Buy from gateway or someone else.
Here's what happened, I paid for a computer which was...
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by jamemon , Oct 06 '02
Computer is fine, nice and speedy. System shipped WITHOUT the antivirus software CD or preinstalled. Still waiting.
The TV out on the video card doesnt work (still waiting for my in home service). Wrong data migration software shipped, they did...
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by fl_cnslt , Mar 31 '05
Rarely do I write a review but I must warn anyone who needs something delivered near the time they are promised the item. I would avoid Dell. I ordered a Powershot Pro 1. After seeing that the item was listed as in stock, I was given a ship date ...
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by gekisai1 , Oct 14 '05
Worst shopping experience of my life. Tried to order a Dell laptop computer. First of all the sales rep who could hardly speak English, lied about the warranty and 'free shipping' I called back the next day, after receiving the email reply and finding ...
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by thx123 , Mar 10 '05
The first 700m unit I received was a piece of junk and can't even boot up despite the fact that the shipping package looked perfectly fine without any damage. The tech support staffs spent hours with me just to make sure I know how to boot up a computer ...
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by ewizard_777 , Oct 12 '03
Just bought a Dimension 8300. Delivery was prompt and the mail in rebates were nice to ease the cost. Had a few issues with the OS but the reps in 'INDIA' did a fine job of providing support. Got a guy from Idaho and he didnt know what i was trying to sa ...
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Oct 08 '09
Had no problem.
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Jul 23 '08
Excellent!
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Oct 24 '09
o.k.
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Jun 16 '09
Order summary screens and confirmation e-mails didn't detail cost by item for extras, nor did they indicate that machine would have XP preloaded, which is why I was buying computer (it did have XP preloaded when it arrived). Computer was sent to billing address not shipping address! When I called about this I was disconnected twice and gave up. People answering phone were obviously in India, not knowledgable, working from script.
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Oct 25 '09
Excellent
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Sep 15 '08
Very good overall. I have always received what I ordered for the price listed, on time, and in good condition.
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May 24 '09
their products and service are always excellent!
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May 13 '09
I am a loyal Dell customer. Our family owns three laptops from them
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Sep 20 '09
Dell was competitively priced, and products were easy to find and sort through on their website. The products arrived a day before they were initially estimated to arrive. The only problem was that tracking was unavailable throughout the process.
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Jun 10 '09
I wanted to buy a camera and have it sent to my nephew as a graduation gift. There was NO WAY that I could make the on line ordering system do that. The help function was of no help. I had to cancel and reenter the order after several attempts. I finally just gave up and had the cameras sent to my home. Take a look at Amazon.com and make your on-line ordering system work like theirs.
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Apr 30 '09
i chose dell because my mother has done business with them in the past and was very satisfied
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Jul 28 '08
very good website - excellent products
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Aug 13 '09
Their offers are ambiguous. Buyer beware when reacting to these.
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Nov 24 '09
Dell always ships quickly, always secure packing. Great to do business with - you can always count on quality, reliable products
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Aug 24 '09
on line ok, but very slow to receive order.
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