Dell Business Online Store

The Dell Outlet (http://outlet.dell.com)

Many people don't know Dell has an Outlet Store. It used to be linked on their main page, now it's just for people "in the know", which is large enough group to make for a lively turnover.

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Pros: Great product
Cons: Abysmal customer service

I work for a National Corporation which has bought many computers from Dell. I have an Inspiron laptop with a Pentium3 and the battery has expired.

I have been extremely pleased with the machine itself and in the year that I have had it, it...

I ordered my Dimension 8200 P4 2.0 GHz on Sunday night and had it at my house up and running by Friday evening. My last online PC order took a month from order to delivery. Dell did a fantastic job getting my PC to me quickly. It sucks to wait when...

I've bought a number of things from Dell's online web site. First I bought an Axim X5 then some memory cards and miscellaneous stuff for it and most recently a lens and a flash unit for my new EOS digital rebel camera. They have a huge variety of ...

I have to say that dealing with Dell recently was one of the worst and most frustrating experiences that I have had in a long history of retail buying both on-line and in regular face to face business dealings. I ordered a Canon MF8170C printer at Dell ...

I thought I found the best monitor for my space issues at home (and it would have been) but I quickly learned that the monitor I bought a minute before was not compatible with my system.

I immediately tried to cancel the order but found the...

Story #1 - ordered Inspiron 1100 with promotional free CDRW/DVD combo - instead got CDROM; 2 weeks fighting with Dell's CS and Tech Support based in India (what a great American patriots Michael Dell&Co(politicians, lawyers) stealing jobs from Americans) ...

You can choose your PC and peripherals quickly, and you aren't pressured to commit to your purchase until you're ready. The e-quote (or "buy later") option is good for the cautious buyer. You can think about it a while, talk with friends (or e-mail it to...

WARNING!!! DO NOT GIVE DELL YOUR CREDIT CARD NUMBER. If you want atrocious customer service, are able to understand broken English from incompetent employees, and enjoy being lied to, by all means order from Dell. GIVE THEM YOUR CREDIT CARD NUMBER AND ...

This is THE worst online shopping experience I have every had. I am TRYING to order a monitor. I have placed orders for two different monitors (I ordered the 2nd one when the first one got delayed for 2 months). The website said 3-5 day delivery was ...

The first time I shopped at Dell, I was very pleased with the speed and accuracy of my laptop delivery. HOWEVER, I decided to order a Tungsten E Palm Pilot online when none were available in area stores. I went to dealtime.com to see who had them ...

Dell has the worst Customer Service in the World; Customer service just wants to get you off the line as quick as possible. They do not care if your issue is resolved or not. All means of contacting customer service were just as ineffective: web chat, ...

I really like Dell keyboards, and in the last year or so, I had ordered two from Dell. (It doesn't seem to take very long before they start sticking and I can't work with them any more.) This time I decided to purchase a keyboard "skin" to use with ...

I bought a Dell desktop computer through an on-line purchase. Everything was very easy all the way through. From making the selections for the computer's hardware and software setup to creating an account with Dell, I had no problem. It was a very LONG ...

Sure, buying a PC from Dell is very easy. Getting a problem resolved after the sale is a nightmare. Since 2000, I have purchased one Desktop from Dell and two laptops. Their Customer Service has become progressively worse since 2000. One laptop ...