Dell Business Online Store

Ordered a complete PC from Dell w/service contract and included $150 set-up (because of recent back surgery). My salesperson was knowledgeable and helpful. The computer and all components arrived quickly. Immediately the CD burner didn't work...another ...

I recently decided to upgrade and get a new computer so I started looking around. I came across a Dell Dimension computer that had all the things I was looking for at a decent price. I bought the computer and that's when it went downhill. I set the ...

Dell is primarily a computer seller, although it sells accessories and peripherals as well. The best thing about Dell is its many promotions and coupons. Standard prices are generally higher than small merchants but revolving deals bring about some...

I purchased a Dell Dimension 8400 series desktop. I had a pretty good idea of what I wanted, and I was pretty sure I wanted a Dell, so I decided to get this computer. Now, I have the computer, and am very happy with it. However, it took a long time to ...

Last January 27, I was shopping around for a good deal on the Lacie firewire 48x CD-RW drive in the sleek new D2 design. It retails for about $179 in most places. I found it on Dell for $135, with free standard shipping. Pretty good, right? I placed...

After having purchased 2 computer systems, 1 monitor, 2 printers, and a PDA through dell's website, i must say that they are one of the better online retailers i have dealt with.

Their prices are average to spectacular, depending on the sale...

Ouch. My online experience was simple- order product, confirm price, confirm payment and shipping and I thought I was done! So they confirm my order and the price is different ($68USD higher) so I call back and they put me on hold (ok that's to be ...

Customer service for this company is a joke. I ordered a full system (Dimension 8300 series) and monitor from Dell. When I received the system and proceeded to set it up, I ran into a problem in getting the monitor set up correctly, it needed some kind ...

I ordered a Dell xps m140 laptop computer in January. It was lost. They refused to help me after 10 plus calls. Customer care hung up on me 6 times while trying to resolve issue. Finally they accepted that the computer was lost in transit. Then they ...

To put it bluntly, Dell has horrible inventory management, and equally bad customer service. Don't expect anyone to pay you any real attention when you start complaining that your product which was "in stock" has been delayed week after week with no end ...

As the go-to guy for computer help in my dorm, I have seen my fair share of Dells with problems. I have seen overheated laptops, melted plastics inside the case, and hardware failure after hardware failure (144 person dorm, majority of people have ...

Ordered LCD monitor on sale, at time of order Dell said it was in stock. Later I was notified that it was on backorder and I agreed to wait. A few weeks later, Dell shipped me the wrong monitor (wrong color). Monitor was received in perfect condition, ...

I was impressed by the flashy advertisements and the financial reports that Dell was wiping out the competition. I figured that these guys must really be doing something right. When the time came to replace my old vintage '92 computer, I decided this was...

Update: Added more about my experience to my Epinion. Would you re-rate my message? Thanks. I just built a computer system for college next fall. My college has a partnership with Dell, and my school picked out a good system to start with. ...

I bought a Dell XPS Laptop about 6 months ago and I love it. Its a great laptop, but my DVD drive and touch pad started giving me some trouble about a month ago so I decided to call Dell and check to see how long it would take for them to repair it and ...