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by kkillinger , Nov 19 '04
Ordered a complete PC from Dell w/service contract and included $150 set-up (because of recent back surgery). My salesperson was knowledgeable and helpful. The computer and all components arrived quickly. Immediately the CD burner didn't work...another ...
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by xlr8ing , Jul 24 '05
I recently decided to upgrade and get a new computer so I started looking around. I came across a Dell Dimension computer that had all the things I was looking for at a decent price. I bought the computer and that's when it went downhill. I set the ...
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by rotj , Jul 13 '02
Dell is primarily a computer seller, although it sells accessories and peripherals as well. The best thing about Dell is its many promotions and coupons. Standard prices are generally higher than small merchants but revolving deals bring about some...
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by pgmark , Jan 04 '05
I purchased a Dell Dimension 8400 series desktop. I had a pretty good idea of what I wanted, and I was pretty sure I wanted a Dell, so I decided to get this computer. Now, I have the computer, and am very happy with it. However, it took a long time to ...
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by stefleaf , Feb 17 '03
Last January 27, I was shopping around for a good deal on the Lacie firewire 48x CD-RW drive in the sleek new D2 design. It retails for about $179 in most places. I found it on Dell for $135, with free standard shipping. Pretty good, right? I placed...
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by bonk102 , Mar 25 '03
After having purchased 2 computer systems, 1 monitor, 2 printers, and a PDA through dell's website, i must say that they are one of the better online retailers i have dealt with.
Their prices are average to spectacular, depending on the sale...
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by edified , Aug 07 '04
Ouch. My online experience was simple- order product, confirm price, confirm payment and shipping and I thought I was done! So they confirm my order and the price is different ($68USD higher) so I call back and they put me on hold (ok that's to be ...
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by aussiemango , Apr 24 '06
I ordered a Dell xps m140 laptop computer in January. It was lost. They refused to help me after 10 plus calls. Customer care hung up on me 6 times while trying to resolve issue. Finally they accepted that the computer was lost in transit. Then they ...
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by bravura , May 27 '04
Customer service for this company is a joke. I ordered a full system (Dimension 8300 series) and monitor from Dell. When I received the system and proceeded to set it up, I ran into a problem in getting the monitor set up correctly, it needed some kind ...
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by Steve82 , Dec 19 '04
To put it bluntly, Dell has horrible inventory management, and equally bad customer service. Don't expect anyone to pay you any real attention when you start complaining that your product which was "in stock" has been delayed week after week with no end ...
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by chui101 , Jun 19 '06
As the go-to guy for computer help in my dorm, I have seen my fair share of Dells with problems. I have seen overheated laptops, melted plastics inside the case, and hardware failure after hardware failure (144 person dorm, majority of people have ...
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by ibuyonline , Feb 15 '04
Ordered LCD monitor on sale, at time of order Dell said it was in stock. Later I was notified that it was on backorder and I agreed to wait. A few weeks later, Dell shipped me the wrong monitor (wrong color). Monitor was received in perfect condition, ...
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by drf777 , May 28 '02
I was impressed by the flashy advertisements and the financial reports that Dell was wiping out the competition. I figured that these guys must really be doing something right. When the time came to replace my old vintage '92 computer, I decided this was...
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by seltar , Jun 26 '04
Update: Added more about my experience to my Epinion. Would you re-rate my message? Thanks. I just built a computer system for college next fall. My college has a partnership with Dell, and my school picked out a good system to start with. ...
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by escobizzle , Mar 26 '06
I bought a Dell XPS Laptop about 6 months ago and I love it. Its a great laptop, but my DVD drive and touch pad started giving me some trouble about a month ago so I decided to call Dell and check to see how long it would take for them to repair it and ...
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Jun 22 '09
easy
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Jul 22 '08
It was very good, the salesman was helpful, and I already knew wich pc I wanted, the order was approved, and then processed.
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Jul 22 '08
Great
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Aug 28 '08
My daughter and I were able to find the laptop that she wanted for college.
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Aug 28 '08
fun experience
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Jun 23 '09
Delivery was VERY fast.
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Jun 22 '09
It is easy and convenient to order from Dell.
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Jul 22 '08
DELL not the problem.. DHL tracking leaves a bit to be desired.
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Sep 17 '08
The experience was good. Would like some suggestions as what to do with the parts that were replace -- recycle or disposal.
Also some tips as to how to best configure use of memory, if necessary to improve performance.
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Aug 27 '08
I received excellent service since I did it over the internet, but received my product earlier than expected.
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Sep 26 '08
I placed several orders usingthe Dell web page and a gift card Dell gave me from a previous purchace. They were all canceled with no explanation. I finally had to call in and have a representative place the order.
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Aug 23 '08
THings went rather well. I'm not a computer expert and had to go through so much material, but once I found what I was doing it went well. I would like to receive a current phone number where I could make the purchase by phone. I'm having difficulty getting a number without a lot of confusing connections. Thank you for your assistance.
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Jul 29 '08
Experience with shopping at Dell was great - except the prices are too high.
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Nov 20 '09
I am having big problems with Dell's Finance Department they have taken more that hundred dollars out of my bank account in November. I have a monthly aggrement with them for a 25.00 automatic withdrawl. I cannot reach anybody who speaks or understands English well enough to help stop the weekly bleeding of my bank account.
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Jul 22 '08
Shopping experience as fine.If i can't find a store that carries these products i will order again.
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