HomeWeb Sites & Internet ServicesOnline Stores & Services
Dell Business Online Store

Dell Business Online Store

Overall store rating:  Store Rating: 3.5
Reviewed by 2070 customers

  View Information
  Read Reviews and Surveys


Read Reviews  
Showing 281-300 of 716 reviews Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ... 36   Previous   Next
Date Rating
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Avoid at all costs!

by , Jan 21, 2003 Rated a Helpful Review
Worst customer care ever. Be ready to hire a full-time babysitter if you order from Dell!

I have had problems with delivery times, lies, and now harassing phone calls and letters for me to return the original unit which was burnt down in the...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

There is no award winning customer service with Dell.

by , Jan 20, 2003 Rated a Very Helpful Review
I ordered a Dell computer, a Dimension 8250, on Dec. 7th. We originally tried to place an e-check but it would not go through, so we decided to pay with a Visa check card. That card went through fine and on Dec. 18th I received my computer. On Dec....
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good selection at good prices.

by , Jan 17, 2003 Rated a Very Helpful Review
Good selection at good prices. They offer a few different basic platforms that you can then customize to fit your needs. The site is usually very good at providing links to provide more information on components that you order but occassionally you...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Dell can't deliver!

by , Jan 11, 2003 Rated a Very Helpful Review
Ordered the brand new, heavily advertized Axim x5 on December 25 2002. It looked good at a good price. As dell builds their products, they estimated a 7 day production with delivery by Jan 8th. I followed "production" every day and on Jan8th, got an...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I was an old Dell...

by , Jan 9, 2003 Rated a Very Helpful Review
I was an old Dell Customer, through differant jobs I got onto buying other products. 4 months ago, purchased my first Dell in 6 yrs. My dimension 4500 came right in time. I ordered a 19 inch monitor at the same time and it actually came 4 days before the...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I ordered an iPod on...

by , Jan 8, 2003 Rated a Very Helpful Review
I ordered an iPod on 12/1/2002. The Ship time was 1-2 days. I still haven't received it 1/9/2003. IMPOSSIBLE to get to a real person. Long wait time. The rep was rude and inexperienced. DELL! I thought you were a respectable company! Not...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Replaced more than once

by , Jan 8, 2003 Rated a Helpful Review
I had issues with my dell when I installed ME, I had dell send me a another motherbord, video card and some other things. They helped me uninstall ME and reinstall 98. I am stil having a few issues with my computer. But its up and running....
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Great pricing and flexible but don't count on Dell for help in making a selection.

by , Jan 6, 2003 Rated a Very Helpful Review
Arrived well before promised. Order was filled completely and accurately. Customer Service varied from poor to excellent. They did very poorly with product information and knowledge but then on another call they honored a sale that had ended the week...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Dell has no idea what they're doing

by , Jan 6, 2003 Rated a Very Helpful Review
I tried to order an Iomega 40x12x48x CD-RW—firewire from Dell as a Christmas present for my brother. Order was placed 12/6/2002 with no problems. I ordered this item from Dell because they advertised the best price for it.

Next day I...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

grade: B-ish

by , Jan 6, 2003 Rated a Very Helpful Review
I just ordered a Dell knowing that it was going to be a bit more costly than the other companies but i heard the products were good so i went for it. I ordered the system through my school and it arrived ridculiously late. I know it was mostly the...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

12/13/02: Placed order on a...

by , Jan 6, 2003 Rated a Very Helpful Review
12/13/02: Placed order on a Canon S230 online (status of camera was in stock)for next day ship. Order went smoothly. Two days later, I receive a email from Dell telling me that the camera was out of stock. The expected delivery date was 12/23/02 On the...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Bought a secondhand monitor. Wanted...

by , Jan 4, 2003 Rated a Helpful Review
Bought a secondhand monitor. Wanted to download drivers from their internet but couldn't cos of not having a service tag with number on monitor. Started to E-mail and after 7 E-mails I gave up hope cos of lousy support and people who didn't read my...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Ordered four laptops, three desk...

by , Jan 4, 2003 Rated a Very Helpful Review
Ordered four laptops, three desk tops and two printers in one day. Service has been horrible. One laptop is a lemon and is continually needing service-- three mother boards replaced, the keyboard, a hard drive, a cd and fan. Still doesn't work right....
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I love my computer

by , Dec 31, 2002 Rated a Helpful Review
The delivery speed was great. I ordered one week before Christmas and received it on time. It is every thing I expect in a penitium 4. Good price with the Dell name....
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I've purchased a laptop, desktop,...

by , Dec 22, 2002 Rated a Very Helpful Review
I've purchased a laptop, desktop, and many peripherals from Dell. Their website is easy to navigate and order. They are prompt with e-mail notifications and you can track your order via their website. Their customer service needs much improvement....
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I have purchased many items...

by , Dec 21, 2002 Rated a Very Helpful Review
I have purchased many items from Dell. (2 Computers,printer,ink cartridges,etc.) Their people are extremely helpful and courteous. All orders were received within the quoted times. One order was short an ink cartridge,no problem,they immediately...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good sales program but customer...

by , Dec 20, 2002 Rated a Helpful Review
Good sales program but customer service was terrible. Ordered Pen. IV system which was delivered to wrong address. Several calls to customer service, long waite time, had to start from scratch each time. No supervision available, no unified support. Will...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Ordered a Dimension 8200. LOVE...

by , Dec 20, 2002 Rated a Helpful Review
Ordered a Dimension 8200. LOVE IT! Ordered on-line. Arrived quickly. Easy to set up. Customer service easy to deal with and not hard to get to. Plan to purchase more with Dell in the future. THANKS,...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

bought 3 dimention systems, they...

by , Dec 12, 2002 Rated a Very Helpful Review
bought 3 dimention systems, they are working fine, But anything regarding customer support is unproffesional. ordered one flat panel in a deal, saved it to my cart in the evening ,next morning came to check out, item was removed with all my cart....
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

shipped a day later than...

by , Dec 10, 2002 Rated a Very Helpful Review
shipped a day later than they said it would... but then again i ordered it late at night so that's understandable. I opened the case and the first thing my eye was stuck on was a funnel like thing that was directing the heat coming off of my heat sink to...
Read the full review
Showing 281-300 of 716 reviews Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ... 36 Previous   Next

Read Surveys Where do surveys come from?
Showing 211-225 of 1,397 surveys Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ... 94   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Dec 7, 2009
(Not Yet Rated)

Dell reps were friendly and courteous and were able to answer any and all...
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2009
(Not Yet Rated)

Still waiting for order to be shipped.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 7, 2009
(Not Yet Rated)

My laptop is still in production. Should be shipped on 12-12-2009.
Read more
Overall Rating:Store Rating: 3.0
 
Dec 7, 2009
(Not Yet Rated)

There are no phone numbers provided so I spent ONE HOUR in the chat room...
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2009
(Show)

website easy to navigate to what product looking for
Read more
Overall Rating:Store Rating: 5.0
 
Dec 7, 2009
(Not Yet Rated)

haven't received my product yet, don't know when it's coming.
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2009
(Not Yet Rated)

It was esy enough. I haven't received my order as of yet.
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2009
(Not Yet Rated)

Product hasn't been delivered yet, but on-line shopping was fine.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 7, 2009
(Not Yet Rated)

Excellent
Read more
Overall Rating:Store Rating: 3.0
 
Dec 7, 2009
(Not Yet Rated)

ok
Read more
Overall Rating:Store Rating: 5.0
 
Dec 7, 2009
(Not Yet Rated)

Super Fast Shipping!!! Good job!
Read more
Overall Rating:Store Rating: 4.0
 
Dec 7, 2009
(Not Yet Rated)

Website is too complicated. Multiple routes to navigate to what one is looking...
Read more
Overall Rating:Store Rating: 5.0
 
Dec 6, 2009
(Not Yet Rated)

Very convenient and a really good bargain for the sale price.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 6, 2009
(Not Yet Rated)

simple
Read more
Overall Rating:Store Rating: 5.0
 
Dec 6, 2009
(Not Yet Rated)

The process was straightforward. I was able to use the Chat on-line system to...
Read more
Showing 211-225 of 1,397 surveys Page 1 ... 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 ... 94 Previous   Next