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by jacksinboxes, Dec 7, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Runs great (never freezes), awesome graphics, fast and dependable! Cons: Little things... the eraserhead mouse stopped working, for instance.
Although it was a little pricey, I think I got a good deal for my money with the Dell. The most horrible part was waiting for it to come in the mail... they have a tracking service, but that doesn't really help that much when you're impatient....
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by gmofups, Dec 1, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Good reliable product. Easy to order online. Good tech support Cons: Long wait for assembly and delivery
I have owned numerous computer systems and accessories, but my last two systems have both been Dell. They consistently have the best combination of quality and performance in a computer system. Another plus is that there prices are usually a little lower...
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by maceyr, Nov 27, 2001
Rated a Very Helpful Review by the Epinions community
Pros: can customize computer configuration and update price, also check order status Cons: might need to call them for other queries and services, they don't respond back online
Dell.com or Dell4me.com which redirects to Dell.com is the online web site for America's number 1 PC manufacturer. Dell is renowned for its technical support, computers and its built to order system of computer manufacturing.
Getting to the...
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by nomad40, Nov 25, 2001
Rated a Very Helpful Review by the Epinions community
Pros: They provide fairly good equipment. Cons: Customer service? They don't need no stinking customer service.
Ah, who amongst us has not seen that fresh faced boy on the TV hawking the wares of DELL? He makes it sound so wonderful. A great product and a wonderful price... and the best customer service anywhere. EASY AS DELL. Like hell.
I will attempt...
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by mom2sea, Nov 23, 2001
Rated a Very Helpful Review by the Epinions community
Pros: Easy to use, great prices Cons: customer service was a nightmare.
In September my computer was struck by lightning so we were in the market for a new computer. We had a Compaq previously and were very disappointed with it so we knew we didn't want another Compaq. After talking with several people in the computer field...
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by inspectrgadget, Nov 21, 2001
Rated a Helpful Review by the Epinions community
Pros: Quick to ship, friendly, great prices, easy to customize your desktop PC Cons: Haven't seen any!
I recently purchased a Dimension 4300 Series desktop from Dell. I ordered the product on 10/29 and customized the system myself. Since this was a long awaited upgrade for me, I purchased a lot of high quality, top of the line parts. Also, I was...
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by geyien, Nov 17, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Customer service is somewhat responsive. Cons: They ship with known faulty parts and shoddy equipment.
I took delivery of my Dell Dimension 8200 P4 2Ghz this week. On switching on, the machine made a loud buzzing noise like someone shaving or a motorboat running. The noise was very annoying and varied in pitch from time to time. It was definitely not...
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by broadway2k, Nov 4, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Pretty easy to order, lots of help along the way Cons: Questionable shipping speed
Buying my Dell online was a breeze. Helpful little links situated on the side of every option I was considering explained the difference between the different choices. This led to more informed decisions.
Shipping took ridiculously long. The last...
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by jeremyf, Oct 21, 2001
Rated a Very Helpful Review by the Epinions community
Pros: The best prices I've ever seen in my life! Cons: BAD customer service, BAD layout, BAD tracking.
I recently bought a PDA through Dell.com, the Sony CLIE 760C. It was a below average experience, but I eventually got my nice new CLIE in a nice well-packaged box.
PRICES:
If I had a bad time with Dell.com, why do I recommend...
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by amylooo, Oct 14, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Computer configuration scripts are fast and interface is easy to follow. Cons: Credit processing may be too simplified.
Dell knows what it's doing when it comes to the computer configuration script on its site. It's fast, and who wants to wait minutes instead of seconds to have a configuration recalculated, and re-recalculated to find just the right bundle? Not me.
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by stout, Oct 3, 2001
Rated a Very Helpful Review by the Epinions community
Pros: prices after infrequent promotional discounts Cons: dishonesty, not honoring quoted prices, overcharging credit card without consent, atrocious customer service
There's really one positive aspect to my purchases with Dell. I got to learn to avoid them by purchasing accessories, before being suckered into a system.
If you want to hear the worst of it, jump to the end.
First I went for a...
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by cashcoast, Oct 1, 2001
Rated a Helpful Review by the Epinions community
Pros: Easy navigation and helpful info make Dell the best online. Cons: Not able to choose amount of years for payment plan.
A little over a year ago, I bought my own personal PC, a Dimension L500cx. You can read about that in other reviews, though.
Here, I am to comment on the superb overlay of the online Dell store. I went in search of, of course, a PC. At the...
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by moon-beam, Sep 9, 2001
Rated a Somewhat Helpful Review by the Epinions community
Pros: Shop for each component separately to build you own unit!! Cons: Answers to your questions are limited to what you can "find"
This is the only way to purchase a computer as far as I'm concerned. The winning feature is the ability to customize YOUR system is minutes. From the hard drive to the processor to the support contract to the keyboard to the sound system - each item is...
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by mrboom, Sep 4, 2001
Rated a Helpful Review by the Epinions community
Pros: Easy easy easy Cons: Once a year the page might be down
The Dell online store is simply one of the most simple and easy to navigate systems designed to sell computers out there. There are no bad links, no problems, and it almost never goes down (except that week that they put the new 8100 series up).
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I think and from my opinion their service was ok and I might buy again.
by chicharo19875,Oct 21, 2011 (Show)
I was looking for some software and I found this website that is very good, I like the products but I think this website could do better. Delivery was
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Very poor customer service warranty work!
by lamar5000,Jan 20, 2011 (Show)
Be wary of Dell customer support agreements and extended warranties. Check all details, ask about limitations around holidays and specifically what recourse you have if they confirm a service call and do not show up. It happened to me, I took
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Dell has the worst service ever
by dellworst,Dec 12, 2010 (Show)
Ordered a TV from Dell. Arrived 10 days late. TV arrived broken, will not turn on. Called customer service, Transferred 4 times, 40 minutes later the call was dropped. Called backed, transferred 2 times, Over 20 minutes later,
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Great source for computers online
by petchic42,Dec 11, 2010 (Show)
My company has purchased several computers from Dell's on line store and have been very satisfied with the products and service we have received. The computers are very customizable which is terrific for us and the prices are extremely competitive. The
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not happy
by caghand,Feb 2, 2010 (Not Yet Rated)
I was very unhappy about the misinformation given to me about free delivery. When I ordered my PC it clearly stated that if I buy today, ships tomorrow with free next business day shipping. At the end of my purchase I was not given free
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Delayed shipping and poor customer service!
by upsetatdell,Dec 19, 2009 (Not Yet Rated)
I ordered a Dell desktop on Nov 20th for my mom for Christmas with a promised delivery date of Dec 9th. On the 17th of Dec I was notified that it wouldn't be delivered until Dec 31st, too late for me to set it up for her. I had to try 4 times to reach
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Nov 23, 2009 (Show)
Generally good. Purchase received ahead of time !!
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Nov 23, 2009 (Show)
I would shop here because my employer has arranged discount pricing. Had to...
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Nov 23, 2009 (Show)
I did not recieve the item at the advertised price. The on-line process did...
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Nov 23, 2009 (Show)
Very Good
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Nov 23, 2009 (Show)
In order to change the credit card used the Live Chat was absolutely useless...
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Nov 22, 2009 (Show)
It has always been good. I made the mistake about six months ago when I saw...
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Nov 22, 2009 (Show)
Quality merchandise but confusing to shop. I saw the same items in different...
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Nov 22, 2009 (Show)
easy;quick
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Nov 22, 2009 (Show)
Customer no-service was the most painful shopping experience I have ever had....
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Nov 22, 2009 (Show)
I have used Dell before and have always been happy with their product. I...
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Nov 20, 2009 (Show)
This was the 11th or 12th computer I have purchased through the Dell website....
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Nov 20, 2009 (Show)
No problems with my order, I would use Dell again.
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Nov 20, 2009 (Show)
I am having big problems with Dell's Finance Department they have taken more...
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Nov 20, 2009 (Show)
I have not received the product yet, But I like Dell and their products. This...
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Nov 20, 2009 (Show)
Shop with Dell all the time.
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