| Date |
Rating |
|
|
by jwgrunigen, Apr 21, 2004
Rated a Helpful Review by the Epinions community
I bought a Dell desktop computer through an on-line purchase. Everything was very easy all the way through. From making the selections for the computer's hardware and software setup to creating an account with Dell, I had no problem. It was a very LONG ...
Read the full review
|
|
|
|
|
by levvolkov, Apr 6, 2004
Rated a Somewhat Helpful Review by the Epinions community
I ordered a top of the line computer over the online Dell store. I was leaving abroad and needed the computer by April 2. After I ordered, the computer was supposed to arrive around March 26. After the date it was already supposed to be shipped, I ...
Read the full review
|
|
|
|
|
by scooter33142, Mar 19, 2004
Rated a Somewhat Helpful Review by the Epinions community
On Sunday I ordered an additional 128MB memory module for my Dell Inspiron laptop. After completing the order on-line, I looked closer at my Dell laptop. It has only 2 slots for RAM memory and was originally configured with 128MB RAM. Now instead of ...
Read the full review
|
|
|
|
|
by miriamrush, Mar 12, 2004
Rated a Helpful Review by the Epinions community
I'm just writing this review to make sure others are not turned off by these comments on DELL. I bought an Inspiron 4150 from them Aug of 2003. It took a little long to arrive, but that was alright because i had it custom made. I'd say it was about 10 ...
Read the full review
|
|
|
|
|
by vandi423, Mar 4, 2004
Rated a Somewhat Helpful Review by the Epinions community
First off, DELL SUPPORT SUCKS! They never answer your questions. With my 8200 I asked five different tech support questions and I got the same response every single time. DELL SUPPORT = INDIANS with SCRIPTS I thought maybe it was just a fluke and so I ...
Read the full review
|
|
|
|
|
by egeefay, Feb 27, 2004
Rated a Somewhat Helpful Review by the Epinions community
8 months ago we bought a package deal …Dell computer and Planar monitor from Dell for our office. Last week the monitor quit working We called Dell computers and spoke to someone in India . We had difficulty understanding them and so we asked to ...
Read the full review
|
|
|
|
|
by txmatthew7, Feb 18, 2004
Rated a Somewhat Helpful Review by the Epinions community
Dell is a good company to me; they have good products and so on... Their site is VERY easy to use, step be step details and even flexible ways to pay. I ordered an inspiron 5150 2/9/04 and go it the 16th (probably cause I kept the ...
Read the full review
|
|
|
|
|
by ibuyonline, Feb 15, 2004
Rated a Helpful Review by the Epinions community
Ordered LCD monitor on sale, at time of order Dell said it was in stock. Later I was notified that it was on backorder and I agreed to wait. A few weeks later, Dell shipped me the wrong monitor (wrong color). Monitor was received in perfect condition, ...
Read the full review
|
|
|
|
|
by chamopc, Feb 12, 2004
Rated a Somewhat Helpful Review by the Epinions community
I tried to buy a computer online with dell. I called customer service to ask if i could buy the computer with my debit card. I explained it only has a 500$ limit a day, and the computer price was 1641$, so if they could split the payment in 4 parts then ...
Read the full review
|
|
|
|
|
by sergioj, Feb 9, 2004
Rated a Helpful Review by the Epinions community
Delivery: OK Customer Service: TERRIBLE. My system arrived with a faulty trackpoint button, something has been mentioned by some people on the discussion groups. First, I tried to return the system and get an exchange, Dell would take 10 days to build ...
Read the full review
|
|
|
|
|
by joet56, Feb 7, 2004
Rated a Helpful Review by the Epinions community
I bought a computer from Dell with no trouble. After receiving the computer I discovered it had a problem with the hard drive. After a little difficulty getting through the customer service maze Dell sent a Tech out who replaced the drive. The ...
Read the full review
|
|
|
|
|
by iamvocal, Jan 28, 2004
Rated a Helpful Review by the Epinions community
This is THE worst online shopping experience I have every had. I am TRYING to order a monitor. I have placed orders for two different monitors (I ordered the 2nd one when the first one got delayed for 2 months). The website said 3-5 day delivery was ...
Read the full review
|
|
|
|
|
by davidord, Jan 24, 2004
Rated a Helpful Review by the Epinions community
Dell is the worst company I have ever dealt with. The ordering process went well. The menus were clear and concise. But, after ordering my computer everything went downhill. Along with my computer, I ordered a 21" monitor, but I received speakers I ...
Read the full review
|
|
|
|
|
by marukka, Jan 22, 2004
Rated a Somewhat Helpful Review by the Epinions community
My wife ordered a Dell computer. After placing the order we were told it would take 7 to 10 business days for the system to arrive. After 2 weeks: no computer. We called Dell and they said it was a shipping address error and they would correct it. A ...
Read the full review
|
|
|
|
|
by julietta_79, Jan 14, 2004
Rated a Helpful Review by the Epinions community
The first time I shopped at Dell, I was very pleased with the speed and accuracy of my laptop delivery. HOWEVER, I decided to order a Tungsten E Palm Pilot online when none were available in area stores. I went to dealtime.com to see who had them ...
Read the full review
|
|
|
|
|
by waaronw, Jan 12, 2004
Rated a Helpful Review by the Epinions community
My issue is still unresolved after well over a year. I tried to settle my account & paid $1600+ to do that, but it still continues......... I have been dealing with: Joe_Pacheco@dell.com DELL INC. Senior Support Representative Dell Executive ...
Read the full review
|
|
|
|
|
by sine_nomine, Jan 12, 2004
Rated a Helpful Review by the Epinions community
My husband has been keeping close track of flat-panel monitor tech, and he finally decided that the Dell 2100fp met his tech requirements. He was a bit worried that he couldn't see one in person before buying one, but we were reassured by the ...
Read the full review
|
|
|
|
|
by michele866, Jan 8, 2004
Rated a Helpful Review by the Epinions community
Dell used to be known for its customer service, now it is the pits. I ordered a computer and refurbished flat screen monitor. They sent the computer in one box and sent clip on SPEAKERS for the monitor in the other box -- no monitor. When I called ...
Read the full review
|
|
|
|
|
by border13, Jan 6, 2004
Rated a Very Helpful Review by the Epinions community
I once asked a computer repair person which PC he would buy. The answer was immediate and forceful..."Nothing but a Dell", said he. Repairs, though few, are the easiest, parts are readily available and their technical help is the best in the business. ...
Read the full review
|
|
|
|
|
by swing17, Jan 4, 2004
Rated a Somewhat Helpful Review by the Epinions community
I ordered a dell laptop on-line and although pricey, it was easy enough but there was an issue with my credit card authorization so I was told to call them back, they left me a number that was not valid! I had to find another 1-800 customer number ...
Read the full review
|
|
|
| Date |
Rating |
| Overall Rating: |  |
| |  |
|
Jan 13, 2010 (Show)
Laptop is being built and not scheduled to ship until 21 Januart 2010.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 13, 2010 (Show)
It was easy and enjoyable.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 12, 2010 (Show)
Have had very good service online and on the phone when I needed more info on...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11, 2010 (Show)
Dell was speedy and on time, as usual.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11, 2010 (Show)
dell has been good for me overall considering I have purchased quite a few...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11, 2010 (Show)
Easy as always - that's why I've been using Dell for 17 years!
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11, 2010 (Show)
Have not rec'd the product but when I do, I can answer these questions more...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 11, 2010 (Show)
product due for delivery was not delivered the date stated in order form was...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 10, 2010 (Show)
II feel more details for shipping should be offer; like gift or family member
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 10, 2010 (Show)
The shipping took longer than I expected, although it did not take longer than...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 9, 2010 (Show)
I did not like the online ordering. I thought I was being steered toward more...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 9, 2010 (Show)
My Purchase was made through the Internet. The biggest problem I had was...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 9, 2010 (Show)
The are 2 dire areas that need improvement on the website.
First is it...
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 8, 2010 (Show)
Great servive.
Read more
|
| Overall Rating: |  |
| |  |
|
Jan 7, 2010 (Show)
My complete shopping experience was excellent with Dell and I am very satisfied...
Read more
|