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DermStore.com

DermStore.com

Overall store rating:  Store Rating: 4.5
Reviewed by 794 customers

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Showing 1-20 of 36 reviews Page 1 2   Next
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Overall Rating:Store Rating: 4.0
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DermStore.com has ALL your skin, hair, and beauty needs on one site.

by PattyTherre is a Top Reviewer on Epinions in Online Stores & Services, Nov 18, 2012 Rated a Very Helpful Review
 DermStore.com is pricey because they carry a lot of pricey items. I have shopped on the site for a long time although not often. I haven't had any major issues with the ...
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Overall Rating:Store Rating: 2.0
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DermStore is just OKAY, at best!

by , Apr 30, 2012 Rated a Helpful Review
Overall, my experience with DermStore has just been OKAY. I was very impressed with my first order -- it arrived VERY fast and I was also given a discount coupon code for my next order. I've placed about 4 orders since then, the service hasn't been as ...
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Overall Rating:Store Rating: 1.0
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TERRIBLE

by , Apr 17, 2012
(Not Yet Rated)
One of the worst online purchasing experiences I've ever had.I placed an order with Dermstore and did not get an email confirmation because it apparently went straight to spam. I've never had that problem before with any other retailer, so I got ...
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Overall Rating:Store Rating: 1.0
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Sent wrong product, extremely slow to refund my money

by , Aug 7, 2009 Rated a Helpful Review
Initially, I thought that the products I ordered from Dermstore.com were good deals. However, I ordered a product that they didn't have in stock. Instead of telling me this, they sent me a similar product for sensitive skin. I don't have sensitive ...
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Overall Rating:Store Rating: 1.0
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Dismal

by , Aug 16, 2003 Rated a Helpful Review
Ordered online on 8/9/03, received confirmation and never another word. Would not respond to two e- ...
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Overall Rating:Store Rating: 5.0
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Best online experience I have ever had!

by , Jun 24, 2003 Rated a Very Helpful Review
Shopping with DermStore was absolutely the best online shopping experience I have ever had. Not onl ...
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Overall Rating:Store Rating: 5.0
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I am very pleased with DermStore's product line and on time delivery!

by , Jun 17, 2003 Rated a Very Helpful Review
DermStore's prices and ease of ordering is awesome. I have very sensitive skin to a lot of products ...
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Overall Rating:Store Rating: 5.0
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Every on-line store could learn from DermStore!

by , Jun 16, 2003 Rated a Very Helpful Review
I love your website. It is so easy, fast, and always offers fair prices for such quality products. ...
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Overall Rating:Store Rating: 5.0
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great

by , Jun 16, 2003 Rated a Helpful Review
The service was great and the delivery time even better. I had a question about the products before ...
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Overall Rating:Store Rating: 5.0
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A Splendidly Superb Shopping Experience

by , Jun 16, 2003
(Not Yet Rated)
I love this store. The customer service is unlike any other. My friends now shop here as well and ca ...
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Overall Rating:Store Rating: 5.0
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Great retailer. Low prices, great customer service.

by , May 22, 2003 Rated a Helpful Review
A very fine eretailer. Most of their prices are the lowest I could find and they don't jack you on the shipping rates like some of the others. I messed up my zip code (used my work address but my home zip) and they caught it and called me. They were...
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Overall Rating:Store Rating: 5.0
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The best overall, one-stop site for skin care questions and answers

by , Nov 20, 2002 Rated a Very Helpful Review
For the better part of my life I have been struggling, like many other people, to find the right products to get the job done right with the least amount of work and money. About two years ago, I started having minor facial acne breakouts and I wanted...
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Overall Rating:Store Rating: 5.0
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High Quality, Low Prices!

by , Mar 21, 2002 Rated a Very Helpful Review
I am very impressed with DermStore.com. They have a huge selection of high quality skin products. I have very dry skin which forces me to buy very expensive, high-end products recommended my dermatologist. I finally found a store that saves me a...
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Express Reviews
Overall Rating:Store Rating: 1.0
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Stay away! Scam risk!
by ,Jul 19, 2013
(Show)
I paid for over $145.00 of products which I never received.  Dermstore customer service spent hours of my time (mostly "onhold") before letting me know they would do
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Overall Rating:Store Rating: 1.0
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Do Not Order From this Company
by ,Oct 22, 2012
(Show)
This is a horrible company to do business with...they won't respond to my BBB complaint.  They sell inferior products that are expired, and they do not honor their offers.Never order from
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Overall Rating:Store Rating: 2.0
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Dishonest
by ,Jun 28, 2012
(Show)
I have shopped online with Dermstore.com multiple times, and while I find nothing wrong with their actual product, their business practices are negligent at best, and dishonest at worst. They constantly send e-mails encouraging customers to provide
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Overall Rating:Store Rating: 1.0
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Terrible
by ,Apr 17, 2012
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I purchased SmartLash (that didn't work, at least for me) and a second tube was sent on some type of refill?  Well, I refused the package and sent it back unopened.  Approximately 2-3 weeks later I called to ck status of return.  Well...
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Overall Rating:Store Rating: 1.0
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Feel that I wasted my money.
by ,Feb 6, 2012
(Show)
I was pleased with the ease of ordering and service. I was not happy with the promised results of the SMARTLASH eyelash enhancer. I saw no results to my brows in 4 1/2
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Overall Rating:Store Rating: 1.0
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Horrible customer service!!!!
by ,Jan 14, 2012
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Emailed to find out expiration date on product.  This stuff costs $100 for a little bottle, but it lasts me more than 6-7 months...I don't want it to expire in 3 months.So, dermstore takes 2-3 days to respond and responds with scripted
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Overall Rating:Store Rating: 2.0
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POOR CUSTOMER SERVICE DEPT/SYSTEM/PROCESS
by ,Jan 10, 2012
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POOR CUSTOMER SERVICE DEPT/SYSTEM/PROCESSSubmitted order online, received an email with "Order Status" (didnt read it for 1 day), it stated my address was incorrect and it was - my fault .  I was asked to call Cutomer Service and did to be
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Showing 1-20 of 36 reviews Page 1 2 Next

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Showing 1-15 of 773 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Aug 20, 2014
(Not Yet Rated)

Dermstore has, almost always, the product I want at a good price. I've...
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Overall Rating:Store Rating: 5.0
 
Aug 9, 2014
(Not Yet Rated)

I liked the fact that you often get a free gift with your purchase as well as...
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Overall Rating:Store Rating: 5.0
 
Aug 4, 2014
(Not Yet Rated)

i
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Overall Rating:Store Rating: 5.0
 
Jul 25, 2014
(Not Yet Rated)

Prices are good and their service is outstanding
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Overall Rating:Store Rating: 5.0
 
Jul 9, 2014
(Not Yet Rated)

Good service.
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Overall Rating:Store Rating: 4.0
 
Jul 9, 2014
(Not Yet Rated)

I was very satisfied with service. Have not had product long enough to say if...
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Overall Rating:Store Rating: 4.0
 
Jun 10, 2014
(Not Yet Rated)

Good Job.
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Overall Rating:Store Rating: 5.0
 
Apr 23, 2014
(Not Yet Rated)

I LOVE my shoes - color is great and very comfortable!!!!
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Overall Rating:Store Rating: 5.0
 
Apr 3, 2014
(Not Yet Rated)

I always get fast service from DermStore.
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Overall Rating:Store Rating: 5.0
 
Mar 28, 2014
(Not Yet Rated)

Will order from DermStore in the future.
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Overall Rating:Store Rating: 5.0
 
Mar 21, 2014
(Not Yet Rated)

it was my 2nd time it was fine just very unhappy with the product!
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Overall Rating:Store Rating: 5.0
 
Feb 18, 2014
(Show)

Very good service attentive telephone merchant and got my replacement right...
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Overall Rating:Store Rating: 5.0
 
Feb 11, 2014
(Show)

I always find a variety of products that are always in stock. I appreciate...
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Overall Rating:Store Rating: 5.0
 
Jan 3, 2014
(Show)

I'm new to purchasing from dermstore.com, but so far, it's been an...
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Overall Rating:Store Rating: 5.0
 
Dec 18, 2013
(Show)

good product. delivered quickly
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Showing 1-15 of 773 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 52 Next