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Diamond.com

Diamond.com

Overall store rating:  Store Rating: 4.5
Reviewed by 307 customers

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Showing 1-20 of 23 reviews Page 1 2   Next
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Overall Rating:Store Rating: 4.0
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Recommend: Quality Product , Competitive Pricing, Excellent Return Policy and Great Customer Service

by , Feb 3, 2012 Rated a Very Helpful Review
In general, I do not write reviews. However, I wanted to share my experience. I suspect at times that my review will read more like 'a guide to buying a loose diamond,' but I should add that this merchant Diamond.com was present at every stage in my ...
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Overall Rating:Store Rating: 5.0
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Great

by , Dec 17, 2007 Rated a Very Helpful Review
I heard some mixed reviews of diamond.com but here is my experience. I built a diamond engagement ring. I had an idea of what my girlfriend wanted but i didn't know too much about the size of diamonds and what kind of carat to get. I didn't feel all ...
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Overall Rating:Store Rating: 5.0
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We're floored!!!!!!!!!

by , Apr 25, 2006 Rated a Very Helpful Review
THE HISTORY My fiance and I had been looking to purchase diamond earrings. We had already gone through Blue Nile, who would not honor their coupons and were not negotiable. You can read my review ...
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Overall Rating:Store Rating: 1.0
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Read This Before You Believe a Diamond.com "Guarantee"

by , Jan 4, 2006 Rated a Very Helpful Review
My experience with Diamond.com was absolutely horrible. I ordered diamond stud earrings from them as a Christmas present for my wife. I placed the order on December 22nd, placing full faith in the guarantee posted on their site that the earrings would ...
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Overall Rating:Store Rating: 5.0
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Very Good Experience

by , Sep 14, 2005 Rated a Very Helpful Review
I was looking for a necklace for my daughter's 20th birthday. I was planning to spend under $150 and it had to be white gold, since she does not wear yellow gold. I wanted something with diamonds or pearls (decided this was more versatile than her ...
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Overall Rating:Store Rating: 5.0
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An Excellent Stone for a great price and great service to boot

by , May 12, 2005 Rated a Very Helpful Review
First of all I would like to say to the people who have had a bad experience with this company that I had a very different experience. I have done a ton of research on diamonds and I discovered that Diamond.com is not only a very large diamond broker, ...
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Overall Rating:Store Rating: 5.0
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I'd recommend it to anyone.

by , Jan 3, 2005 Rated a Helpful Review
My experience with diamond.com was nothing but positive. I'm no diamond expert, but it seemed to me that I got a much higher quality diamond than I would have gotten in any brick and mortar, for the price. I purchased my engagement ring and wouldn't ...
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Overall Rating:Store Rating: 1.0
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Take my advice and STAY AWAY! They're not reputable.

by , Feb 4, 2004 Rated a Very Helpful Review
After browsing the website a lot, I was pretty impressed by the nice web-design and the good prices. I had a feeling that it was a creditable online store. When I finally decided to make a purchase, I ended up with a nightmare experience. Below is my ...
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Overall Rating:Store Rating: 2.0
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Not what we paid for!

by , Nov 21, 2003 Rated a Very Helpful Review
My ring that was purchased at Diamond.com has had to be repaired 3 times for poor craftsmanship. The way they built my ring was by soldering the band to the center stone. I have a 3 stone ring. They solder the band (at the side stone) to the center piece ...
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Overall Rating:Store Rating: 4.0
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Great shopping experience and product with some minor problems...

by , May 5, 2003 Rated a Very Helpful Review
My boyfriend and I recently purchased an engagement ring through Diamond.com. My boyfriend insisted that I pick out the ring so that I was sure to be pleased when he gives it to me! We started looking at retail stores and found that the pushy people...
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Overall Rating:Store Rating: 4.0
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Engagement ring buyers - read this!

by , Jun 17, 2002 Rated a Very Helpful Review
I appreciate the review of the Epinions member who rated this site first. I did check the BBB for it's rating, and there were complaints filed against this company. This prompted me to make some phone calls and secure a few guarantees. Let's go into...
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Overall Rating:Store Rating: 1.0
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My item was listed as...

by , Dec 26, 2001 Rated a Very Helpful Review
My item was listed as "In stock" when I ordered it. I received no confirmation of the order and no notification when it was "Back ordered". When I called the 800 # I was told that they do not confirm any web site order, it is up to the customer to keep...
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Express Reviews
Overall Rating:Store Rating: 4.0
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Well worth it
by ,Mar 4, 2010
(Not Yet Rated)
I have purchased several items from Diamond.Com over the last eight or nine years, as well as (I assume the sister company) ice.com and have been very pleased with all items. Shipping is typically expedited and the actual items are usually much better
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Overall Rating:Store Rating: 4.0
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Pretty good wonder if I should shop for an engagement ring
by ,Jun 23, 2008
(Not Yet Rated)
I ordered diamond stud earrings for my girlfriend for Valentines day. They are excellent when it comes to delivery because I ordered them on the 12th and they got to my address on the 13th and I didn't pay extra for overnight! However one of the "rods"
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Overall Rating:Store Rating: 5.0
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Great experience, Fast shipping, and love the product. Will surely shop there again!
by ,Mar 27, 2008
(Not Yet Rated)
My cousin asked me to help him pick out an engagement ring for his girlfriend. We checked out many local jewelery stores, but we found them all to be over-priced. A friend of mine had gotten her earrings from diamond.com, and was very happy with them, so
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Overall Rating:Store Rating: 5.0
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Quick ,very satisfied, beautiful product, great deal !
by ,Dec 22, 2007
(Show)
I checked several stores and found that the tennis bracelet I wanted would be at least 500.00 dollars. Then I checked Diamond.com and 395.00 dollars later Merry Christmas. I was very happy with a quick delivery , two days later. The bracelet was 1ct.
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Overall Rating:Store Rating: 5.0
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Very professional, and true to their word about their products.
by ,Jan 27, 2007
(Show)
I ordered a Gucci watch from diamond.com. Hands down they are absolutely the best online jewelry store on the web. I researched many stores before I made the watch purchase for months. The watch was shipped before the estimated delivery date. It
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Overall Rating:Store Rating: 5.0
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Very please build your own engagement experience
by ,Jan 9, 2007
(Show)
Ordered a "build your own" engagement ring over the phone. About two days later, get a call saying the diamond was taken from another order before it was secured for me, but they found a similar one. I decided to pick another diamond, they said it was
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Overall Rating:Store Rating: 5.0
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Excellent diamond! Local stores cannot match them!!
by ,Aug 5, 2005
(Show)
I custom ordered an engagement ring in April 2005 for a May engagement. The ring, mounting, stone and certificate were exactly as advertised. I got a beautiful .57 carat diamond in the 4 C's that I wanted for HUNDREDS less than I would have paid
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Overall Rating:Store Rating: 2.0
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We Have It! No We Don't!
by ,Dec 15, 2004
(Show)
Terrible. They made me go through the long credit card authorization process for a large purchase being sent to a different address (faxing things and signing things) and told me 24 hours after that the diamond was sold the previous morning. The order
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Showing 1-20 of 23 reviews Page 1 2 Next

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Showing 1-15 of 287 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20   Next
Date Rating
Overall Rating:Store Rating: 4.0
 
May 17, 2006
(Not Yet Rated)


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Overall Rating:Store Rating: 5.0
 
May 12, 2006
(Show)

Easy to order. Very happy with earrings.
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Overall Rating:Store Rating: 5.0
 
Apr 20, 2006
(Not Yet Rated)

I was reluctant to purchase jewelry online, but Diamond.com proved my concerns...
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Overall Rating:Store Rating: 3.0
 
Mar 27, 2006
(Not Yet Rated)

I WAS VERY DISSAPOINTED WITH THE COLOR OF THE DIAMONDS.
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Overall Rating:Store Rating: 4.0
 
Mar 24, 2006
(Not Yet Rated)

I live overseas and buy presents for my family in the USA so your set-up is...
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Overall Rating:Store Rating: 4.0
 
Mar 23, 2006
(Not Yet Rated)

very good however, the watch had to be returned as with my health problems was...
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Overall Rating:Store Rating: 4.0
 
Mar 19, 2006
(Not Yet Rated)

Diamonds.com was a real pleasure to work with. Thanks for the great product for...
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Overall Rating:Store Rating: 5.0
 
Mar 6, 2006
(Show)

received my order the next day..very quick service!
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Overall Rating:Store Rating: 5.0
 
Feb 28, 2006
(Show)

It was easy to find what I was looking for and the merchandise is very...
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Overall Rating:Store Rating: 3.0
 
Feb 27, 2006
(Show)

the ring looked bigger online than actual.
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Overall Rating:Store Rating: 4.0
 
Feb 24, 2006
(Not Yet Rated)

I bought a gold locket a week before Valentines Day and they said it would get...
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Overall Rating:Store Rating: 5.0
 
Feb 24, 2006
(Not Yet Rated)

Great experience!
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Overall Rating:Store Rating: 5.0
 
Feb 22, 2006
(Not Yet Rated)

The service was too fast! I didnt expect it to arrive the day it did.
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Overall Rating:Store Rating: 5.0
 
Feb 22, 2006
(Not Yet Rated)

I was very pleased with the quality and ease of purchasing at Diamond.com. I...
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Overall Rating:Store Rating: 4.0
 
Feb 19, 2006
(Not Yet Rated)

Everything was easy to find. The shipping was also excellent in that I got two...
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