Discovery Store Online Store

I have only shopped at the Discovery Store Online Store once. My husband is in the Air Force and we are stationed in Japan, so I do a lot of online shopping. In general, I have mostly positive experiences with online stores. Discovery Store ...

Terrible experience. They delivered a USED!!!telescope and not a new one, which is what I paid for. Costumer service is terrible. They only contact via e-mail and it takes days to get any answer....

Pros: fast shipping, great customer service, passport buyers incentive
Cons: slow webpage loading time

I recently ordered several products from discovery online. I was very pleased with the order I received. The site offers a lot of great educational and recreational items that are reasonably priced. The site is easy to navigate but can be a bit slow...

Still waiting for an item for Christmas ordered 12/4 (it's not 12/19).  Have opened 2 incident reports, and only response both times is "contact us again if it hasn't arrived by ____ date".  That's lousy customer service.  Especially for

Experience at Discovery Store : BadMy order was accepted after my credit card details were entered. A day later, it was "automatically" cancelled with a generic email telling me everything except WHY. A second attempt with a different credit resulted in

My shopping experience at Discovery.com was not bad at all. I was looking for a specific model Meade Barlow lens--my purchase decision was based on selection, price, and a sufficiently descriptive catalog entry. My order arrived intact in a fairly