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drugstore.com

Overall store rating:  Store Rating: 4.0
Reviewed by 621 customers

A message from drugstore.com:
Shop today at drugstore.com, a better way to shop for health & beauty. Automatically receive 5% back on eligible orders with drugstore.com dollars™. Receive free standard shipping when you place a nonprescription order for $49 or more.
  
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Showing 241-260 of 314 reviews Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16   Previous   Next
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Overall Rating:Store Rating: 4.0
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Great Selection and Decent Prices.
by ,Oct 29, 2006
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I ordered from drugstore.com as a referral from mypoints.com. Main reason to order form drugstore.com is the great selection. There is not much they do not have. The prices are decent. I can find some better at other web sites but would have to order
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Overall Rating:Store Rating: 5.0
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They have me as a definite repeat customer.
by ,Oct 17, 2006
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Excellent outfit to do business with. They are fast in shipping, reasonably priced merchadise, shipping and handling. Definitely will order from them
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Overall Rating:Store Rating: 1.0
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This company sucks...
by ,Oct 9, 2006
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This is a complaint. I bought several items which included an eyeshadow compact. When I opened the package, the eyeshadow compact had broken open because the order was not packaged well. In effect, all of the contents bounced freely inside the box and
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Overall Rating:Store Rating: 4.0
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Convenient but now they charge for shipping. slightly high prices.
by ,Oct 1, 2006
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Convenient but much less worth it since they started charging for shipping heavy items. Email customer service gets slower and
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Overall Rating:Store Rating: 5.0
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So simple placing an online order with them. I wish life was this easy.
by ,Sep 20, 2006
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Excellent service with this website. I bought like 6 cases of Clif Bars back in November of 2006. They were like 9.99 for a pack of 12 and at the time they had the seasonal flavors not normally carried. I received the order within a week and they were
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Overall Rating:Store Rating: 1.0
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Don't care about keeping customers
by ,Sep 19, 2006
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Horrible customer service. UPS damaged my items and drugstore. com never told me. Weeks later after I didn't have my items, they resent them, they told me I would get a refund but I didn't. They sent me a nasty email telling me I needed to send them a
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Overall Rating:Store Rating: 5.0
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very nice place
by ,Aug 28, 2006
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I purchase regularly from drugstore.com. I cannot say enough good things about this business, from their products to their customer service, you won't be disappointed. Speedy and safe shipping along with friendly replies to customer questions.
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Overall Rating:Store Rating: 4.0
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Overall Satisfactory
by ,Aug 10, 2006
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Selection is great, prices are good. I stock up whenever they have special offers and free shipping. Delivery is not always prompt though, my last order with them took over 2 weeks to arrive, but overall I'm very satisfied with
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Overall Rating:Store Rating: 5.0
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I looooove them!
by ,Aug 5, 2006
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Don't you have it when you're in the drugstore looking for something in particular only to find that they don't stock it? Drugstore.com is my dream come true! It's got mostly everything and the prices are great! And how incredible is the shipping? I
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Overall Rating:Store Rating: 3.0
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Prescriptions - Don't use standard shipping
by ,Aug 3, 2006
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I ordered a prescription for the first time on Drugstore.com. After 10 days, I have not received the prescription. When I called up, they said it could take up to 10 business days using standard shipping. However, the web site states 4 to 7 days. It
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Overall Rating:Store Rating: 2.0
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Used to be great, but not anymore.
by ,Jul 9, 2006
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The ONLY thing this store has going for it is slightly lower prices in medicine than other U.S. stores. If it wasn't for that, there is no way I would shop there. Other than that, they have poor customer service, and their regular store product
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Overall Rating:Store Rating: 1.0
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Terrible Customer Service and Shoddy Products
by ,Jul 2, 2006
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I have found Drugstore.com to be interested solely in securing purchases with no interest, whatsoever, in follow up customer service. I purchased approximately 10 cedar shoe trees of which 5 broke within 3 months. Drugstore.com refused to return
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Overall Rating:Store Rating: 5.0
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Great way to buy embarrassing stuff!
by ,Jun 27, 2006
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Drugstore.com is terrific. I purchased some male incontinence products for my father--and they were discretely and promptly mailed to his home. I've always had a great experience with this site, and never actually needed their customer
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Overall Rating:Store Rating: 5.0
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Excellent site and service!
by ,Jun 7, 2006
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Great website. Leads in all categories from easy of searching to checkout process. Loyalty program great too. I have been a Drugstore.com shopper for years and years. I will continue to shop with them. My one regret is that they have reduced their
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Overall Rating:Store Rating: 2.0
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My order did not ship on time and very frustrating customer service.
by ,Jun 6, 2006
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I placed an order on Friday morning and selected 2-day shipping. According to website all orders with 2 day shipping placed by 5pm ship same day. Now four days later it's Tuesday afternoon and my order still hasn't shipped. There is no customer
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Overall Rating:Store Rating: 5.0
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Drugstore.com has EVERYTHING!
by ,May 6, 2006
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No tax, 5% back, good prices especially if it's on sale, hard-to-find products are easy-to-find, ratings on products, free shipping. I love the fact that it's like a Wholefoods, Walmart, Target, and Walgreens all wrapped into one. Some of my staple
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Overall Rating:Store Rating: 2.0
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Not good.
by ,May 5, 2006
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I switched insurance companies and my new insurance company won't pay for my stomach meds so I have to pay out of pocket and of course when you place an order for a script they know who's paying for it. Well anyway, they substituted the generic brand for
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Overall Rating:Store Rating: 5.0
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Save gas money and get superb care and a wide product selection!
by ,Apr 26, 2006
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I have been a customer of drugstore.com for over 6 years. Their customer service has been excellent! The very few problems over 6 years that there has been a minor issue with, such as a return or a damaged product, had been promptly addressed and
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Overall Rating:Store Rating: 1.0
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Shipping delays - will not buy from them again.
by ,Mar 24, 2006
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Buyer beware - my order was placed the morning of March 13th, and now, two weeks later it still has not arrived. Don't look for help from drugstore.com...there's no easy way to contact them about your lost order. I'll never use them
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Overall Rating:Store Rating: 3.0
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Good service and fair prices
by ,Mar 7, 2006
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I have had good results when I ordered from drugstore.com Only ordered from them about twice, but both times the order was complete. The packaging was so, as not to reveal what was in the package. That is important when ordering personal products.It
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Showing 241-260 of 314 reviews Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Previous   Next

Read Surveys Where do surveys come from?
Showing 181-195 of 321 surveys Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Jan 29, 2007
(Show)

Product arrived quickly and whole process was efficient. Thank you.
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Overall Rating:Store Rating: 5.0
 
Jan 17, 2007
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This is a hard item to find. I was happy to find it. The shipment arrived...
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Overall Rating:Store Rating: 5.0
 
Jan 10, 2007
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It was so easy.
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Overall Rating:Store Rating: 4.0
 
Jan 6, 2007
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Easy search method. Came as expected. Love the product I chose based on great...
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Overall Rating:Store Rating: 3.0
 
Jan 5, 2007
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(1)I purchased George Foreman Grill as a Christmas Gift for friends and had it...
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Overall Rating:Store Rating: 5.0
 
Jan 5, 2007
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Good price and shipping was on time even with the holiday mail.
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Overall Rating:Store Rating: 5.0
 
Jan 4, 2007
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Shopping was easy and my order arrived ahead of schedule. I am extremely...
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Overall Rating:Store Rating: 5.0
 
Jan 4, 2007
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No problems, very efficient service.
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Overall Rating:Store Rating: 4.0
 
Dec 17, 2006
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This was my first purchase at drugstore.com. The process went very smoothly. I...
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Overall Rating:Store Rating: 5.0
 
Dec 8, 2006
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very good experinance
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Overall Rating:Store Rating: 5.0
 
Dec 7, 2006
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Great service, great prices. Would use them again in a heartbeat-looking...
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Overall Rating:Store Rating: 5.0
 
Dec 3, 2006
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Seamless and trouble-free, on-time delivery; no problems.
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Overall Rating:Store Rating: 5.0
 
Nov 23, 2006
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excellent service and selection. easy shopping.
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Overall Rating:Store Rating: 5.0
 
Nov 22, 2006
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The shipping arrived sooner than expected and the products were great.
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Overall Rating:Store Rating: 4.0
 
Nov 7, 2006
(Not Yet Rated)

The only thing I didn't like was the amount of time it took to get the product....
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Showing 181-195 of 321 surveys Page 1 ... 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 Previous   Next