drugstore.com

Drugstore.com sent me the wrong quantity of Aktins bars I orderd on their site and then refused to fix the problem, so I had to initiate a charge back. There response to my emails took 14 hours each and did not solve my problem. Overall not a good

I ordered three items from drugstore.com back in January and returned a week later. Drugstore.com accepted the return and told me that it would take 30 days to process the return. I waited 30 days with no refund. I called end of March and they told me

I was directed by epinions.com to drugstore.com to buy a toaster oven. On epinions, the information provided was that drugstore.com had the item in stock. That was untrue. On the drugstore.com site, the toaster oven was in fact listed as back ordered,

I'm a longtime drugstore,com customer but I am becoming increasingly frustrated with the sloppiness in shipments. My latest order contained a can of powder which had somehow become opened, spreading powder over everything. This kind of thing has

Easy to order, but very unfortunate shipping experience on things I ordered and needed to take on vacation two weeks out. They never notified me until after two weeks that my items had just shipped causing me to go out and re-purchase the same items to

DRUGSTORE.COM PRESCRIPTION part is TERRIBLE! As long as you buy non prescription products it is ok, they are fast and they sent nice extras. I have ordered sleeping pill for my mother last month. We sent them hard copy of prescription by mail with

I will never do business with drugstore.com again. I sent them my prescriptions and received emails saying that drugstore.com was unable to fill the prescription I needed first. (The drug is a common generic blood pressure medication.) I asked them to

I WILL NEVER SHOP AT DRUGSTORE.COM AGAIN! I ordered an item, they confirmed the order and shipped a package (which arrived a day later than promised, but one day is no big deal)--but the package contained the wrong merchandise (even though the packing

drugstore.com sucks! I ordered over $125 worth of merchandise on June 21, 2007. drugstore.com claim they shipped on June 23, 2007. They promised delivery by "June 28 - June 29th". Well, I'm typing this on July 5, 2007, and my order still has not

Terrible experience!!! Make sure before you order an item that you read the product page first to make sure you get what you want. Drugstore.com may change the product you ordered to something else similar to it and your stuck with it...if you are not

My experience with Drugstore.com is the worst I have ever had with ordering on line from a dot com company. They do not respond with substantive replies to problems with orders. Instead their website is programmed to sending the customer links to

Delivery was fast, Customer service is horrible, they overcharged me, I e-mailed them 4 days ago still no response. Overcharged 10.99 on order, they canceled and reentered order and took out free shipping and order discount. They were quick to send the

I have found some great deals on Drugstore in past sales. Their day to day prices are usually MSRP and way too high. Recently, I placed an order for a $200 breast pump for my wife. We paid for 2 day shipping. Four business days later, we're have a

The package was never showed. And they have no customer service phone number at all. So I have to submit my question on line only to receive no answer except the notification of the question! (I tried several times). It's really frustrating, and I will

I ordered three items on a day on which everything was supposed to be reduced by 20 percent. They did not give me the discount. I wrote to them and they ignored me. I will never buy anything from them

Drugstore.com shipped me some items but not others. After several back and forth e-mails to customer service they said they don't have certain items in stock anymore and would only backorder items at full retail price, rather than the sale price I paid.

This is a complaint. I bought several items which included an eyeshadow compact. When I opened the package, the eyeshadow compact had broken open because the order was not packaged well. In effect, all of the contents bounced freely inside the box and

Horrible customer service. UPS damaged my items and drugstore. com never told me. Weeks later after I didn't have my items, they resent them, they told me I would get a refund but I didn't. They sent me a nasty email telling me I needed to send them a

I have found Drugstore.com to be interested solely in securing purchases with no interest, whatsoever, in follow up customer service. I purchased approximately 10 cedar shoe trees of which 5 broke within 3 months. Drugstore.com refused to return

Buyer beware - my order was placed the morning of March 13th, and now, two weeks later it still has not arrived. Don't look for help from drugstore.com...there's no easy way to contact them about your lost order. I'll never use them