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by garyvh, May 11, 2012
Rated a Somewhat Helpful Review by the Epinions community
The delivery speed and accuracy are very good. The customer service and software, however, suck. I am signed up for emailing my confirmations to me instead of paper confirmations. Sadly, what this means to Etrade is merely to send you ...
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by sneddy, Feb 22, 2010
Rated a Very Helpful Review by the Epinions community
NOTE: You can find a detailed review of Power E-Trade Pro at http://www.digitaltradingtools
.com/trading-software/6-tradin
g-software-review-power-e-trad
e-proPower
E-Trade Pro is an excellent platform for active traders. It offers a ...
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by jeffsmoola, Sep 19, 2009
Rated a Helpful Review by the Epinions community
Let me preface by saying I have had E-Trade Accounts for more than 10 Years....E-Trade is inexpensive for trades and has some great tools BUT - they have some huge fees that can blind-side you. I( found out the hard way.I have 1 ...
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by lax20531, Aug 3, 2009
Rated a Very Helpful Review by the Epinions community
I've been an E*Trade customer for over 9 years. After reading many undeserved negative reviews, I felt the need to write my own opinion to dispell some myths. Being a long-term customer, I've had the opportunity to see the company ...
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by younginvestor, Jul 21, 2009
Rated a Somewhat Helpful Review by the Epinions community
These people are crooks. They have hidden charges and are uncooperative. I'd recommend anyone over Etrade.I just found out that over the past 2 years from the time I opened a stocks account with them that they have secretly been taking $40 out ...
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by rjniehaus, Mar 4, 2009
Rated a Somewhat Helpful Review by the Epinions community
Let's just say NIGHTMARE, and get that over with. I opened an accout with them, and transferred money to that account via my checking account. Those funds were IMMEDIATELY withdrawn from my checking, but UNAVAILABLE for use with E-CRAP for 7 ...
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by creativeagent, Jul 3, 2008
Rated a Somewhat Helpful Review by the Epinions community
E*Trade is awful! This is actually the 2nd bad experience I have had with them. (The first being a botched mortgage, and as a side note, I went with Citibank instead, and have been very happy with them!) This time however, I am extremely ...
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by shannoncald1, Mar 11, 2008
Rated a Somewhat Helpful Review by the Epinions community
Very poor customer service! I had wanted to transfer my account to my bank broker. I had sent the request in November of 2007. Then my bank called in December asking what happened to the transfer. I called ETrade and they stated they had sent it I ...
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by rivrsdepinion, Mar 13, 2007
Rated a Somewhat Helpful Review by the Epinions community
I am a customer of E*Trade brokerage due to their purchase of Brown & Co. in 2006. I was very happy with Brown & Co. and E*Trade does a satisfactory job of executing orders and sending me statements. In my visits to the brokerage website, I was ...
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by dipo, Jul 14, 2006
Rated a Somewhat Helpful Review by the Epinions community
This review is about e*trade Mortgage Company. Today is our closing day, and we have spent the past two weeks trying to force E*trade to keep its contract. After paying 1000$ to lock a mortgage rate, we hear a week before closing "woopsie, we are sooo ...
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by iamtigerwoods, Jul 12, 2006
Rated a Helpful Review by the Epinions community
I was a longtime E-trade customer with >$100K in various trading and bank accounts. Despite my very strong preference for their online tools, their awful customer service has driven me to close my accounts and move to another brokerage. Over the ...
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by webpanache, Dec 6, 2005
Rated a Somewhat Helpful Review by the Epinions community
E-Trade service is really bad read for yourself. 1) Phoned Sunday, 12_04_2005 (45 minutes hold time), to close one of my E-Trade accounts and move the content (less then $2000) to my E-Trade IRA account. I was told it would be done the same day and ...
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by penguyen, Aug 8, 2005
Rated a Helpful Review by the Epinions community
I had my Etrade account since 1999. But just recently changed over to another brokerage. In the early years, I was happy with them. They were the web brokerage at the time and were decent. I'm not an avid investor, more of a selective-passive ...
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by javagrinder, Jul 12, 2005
Rated a Somewhat Helpful Review by the Epinions community
Account Started: 11/8/02 Problem Started: 6/23/04 Disputed Value: $155 E-trade is a predatory company that bills more for services not rendered than for services rendered. I've been a customer for 3 years, and an active trader for two of those. ...
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by luterguy, Apr 9, 2005
Rated a Somewhat Helpful Review by the Epinions community
Pros: Extra features others do not have (but most don't need) Cons: Etrade has lost any customer focus. High Fees. Bad Customer Service.
I started off with Etrade and was happy to start with. However, with the dot com buble burst... Etrade has shifted the cost to their customers rather than restructuring their internal organization (and focus).
I have caught them in several mistakes...
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by papyrus, Jan 21, 2005
Rated a Very Helpful Review by the Epinions community
Pros: Innovative. Great customer service. Great speed and functionality. No hidden fees. Great reporting. Cons: News ticker new; needs refinement.
summary I used Datek back in the day (before it became ameritrad) and have been on etrade for a few years. I trade a good bit, sometimes nothing for a while and other times non-stop. I'm a power-e*trade customer, meaning I get to use the power ...
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by rita5792, Jan 19, 2005
Rated a Helpful Review by the Epinions community
Pros: Good interface on their website Cons: The worst customer service you can ever got.
We have accounts with Charles Schwab, Datek, and Etrade. Etrade is the worst! We are seriously thinking to close our accounts with them. Honestly, Etrade has the greatest interface--so you never need to keep records of your transactions and everything is ...
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by ghein, Jan 4, 2005
Rated a Somewhat Helpful Review by the Epinions community
Pros: none Cons: You'll get raped by hidden fees and will suffer horrible customer service
Watch out! I got screwed out of $100 from e*trade when I left my previous employer. We were required to open an optionslink account to cash in our stock options. I cashed a very minor amount in when I quit. etrade wanted $25 to send me a check, or would ...
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by olijay, Dec 22, 2004
Rated a Somewhat Helpful Review by the Epinions community
Pros: None Cons: Incompetent staff, postponed/canceled closing, poor communication
E-Trade Mortgage seems to make a business of hiring incompetent staff. I recently closed with E-Trade in late November. The loan processor, Erica Page, was oblivious to the deadlines outlined in my purchase agreement and also oblivious to the time ...
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by macuco, Oct 7, 2004
Rated a Somewhat Helpful Review by the Epinions community
Pros: none Cons: terrible customer service
terrible for minimal things like ordering checks
etrade is got to be the worst experience ever with any ebusinnes I've had. Ex1: I had ordered checks for my brokerage account, but after a month never received the checks. Calling their customer service, upon reordering the checks, they garantee me ...
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