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FTD.com

FTD.com

Overall store rating:  Store Rating: 1.5
Reviewed by 485 customers

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Showing 1-20 of 561 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 29   Next
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Overall Rating:Store Rating: 2.0
 

Let's Discuss Quality and Satisfaction from FTD

by dlstewart is a Top Reviewer on Epinions in Online Stores & Services, May 25, 2013 Rated a Very Helpful Review
A coworker recently had a close death in the family.  We wanted to do something thoughtful for her, and our best option at the time was to order a lovely living arrangement and have it delivered from FTD to our workplace.  What we ...
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Overall Rating:Store Rating: 4.0
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FTD delivered on time, good bouquet, a bit pricey.

by , May 16, 2013 Rated a Very Helpful Review
I went ahead and used FTD to order Mother's Day flowers for one of my moms and overall, I was pleased with the FTD site, albeit a bit overpriced. I find huge, beautiful bouquets of flowers, fresh and everything at local Farmer's Markets ...
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Overall Rating:Store Rating: 1.0
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BUYER BEWARE - FRAUD

by , Apr 1, 2013 Rated a Helpful Review
What a horrible experience! Firstly, the flower bouquet my wife received looked like a miniature version of what was advertised on their website (I purchased $59 in flowers, and went with the "better" option and received something my wife commented ...
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Overall Rating:Store Rating: 2.0
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The website looks great but the reality upon delivery very disappointing.

by , Feb 15, 2013 Rated a Helpful Review
Where can I begin, first issue I had was trying to complete my order online. I was unable after attempting numerous times to follow through there order site. I contacted the 1800 number, the young lady had to of curse complete my three orders herself ...
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Overall Rating:Store Rating: 1.0
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Don't order with FTD!

by , Dec 21, 2012
(Not Yet Rated)
It had been a stressful week for my in-laws which included medical issues and funeral; we thought flowers would be a nice surprise.  The surprise was on us.The chosen bouquet was to be delivered on Wednesday afternoon.  ; ...
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Overall Rating:Store Rating: 1.0
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HORRIBLE!!! CALL A LOCAL FLORIST! STAY AWAY FROM FTD Online!

by , Nov 10, 2012 Rated a Helpful Review
I ordered a nice $80 bouquet of flowers with a teddy bear for my mother in law's 90th birthday a month ago October 15, 2012. Her bouquet was to be delivered November 16.  Her birthday is actually on Thanksgiving Nov. 22, but FTD wouldn’t ...
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Overall Rating:Store Rating: 1.0
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They don't deliver,have poor customer service skills,& don't care about you or your business.

by , Aug 23, 2012 Rated a Helpful Review
I ordered from FTD for a funeral service that was to be held 2 days after my order in Nevada (I live in Oklahoma). I got a voicemail at about 4:45 PM saying that my order was unable to be delivered. I called back about 2 minutes after I had missed the ...
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Overall Rating:Store Rating: 1.0
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The worst experience...no flowers for my Father's funeral

by , Jun 20, 2012 Rated a Helpful Review
My Father passed away Thursday of last week.  I went online to the funeral home that was to be used the following day and placed an order with FTD through a link on the funeral home's website.  At the time of the order, I indicated that the ...
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Overall Rating:Store Rating: 1.0
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Horrible!

by , May 15, 2012 Rated a Helpful Review
DO NOT order online or any other way from FTD!! My order for Mother's Day was to arrive on Friday.  I was emailed and told it did not make it, but would be dilivered on Saturday or for sure by Sunday.  And I would receive $10 off my ...
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Overall Rating:Store Rating: 1.0
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Bad Service-Flowers are a No-Show

by , May 13, 2012 Rated a Helpful Review
Ordered flowers for Mother's Day.  Placed three orders in total for mom, mom-in-law and setp mom-in law.  All orders were placed at the same time and one week in advance.  Two out of the three orders were received.  I saw one of ...
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Overall Rating:Store Rating: 1.0
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FTD sent rotten flowers but can't deliver to my area!

by , May 11, 2012
(Not Yet Rated)
My MIL sent me what was supposed to be a lovely bouquet of flowers for Mother's Day. When I took them out of the box, I immediately saw a number of issues with them. The biggest problem was that several of the flowers were completely rotten and ...
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Overall Rating:Store Rating: 1.0
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2 orders and nothing delivered

by , Apr 10, 2012 Rated a Helpful Review
In the a time frame of 8 months I had to attend 2 funerals at the same church. The 1st funeral I had to attend I ordered a beautiful $200 funeral flower wreath. I attended the funeral to find out the flowers were not delivered. I called FTD right after ...
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Overall Rating:Store Rating: 1.0
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Will never use again

by , Mar 31, 2012 Rated a Helpful Review
I am sure all of the paperwork and terms and rules are in order, but what a terrible experience with FTD. I'll never work with the company and am not interested at all in using my second groupon with them. I had purchased it thinking I could get a great ...
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Overall Rating:Store Rating: 1.0
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Poor Service, Poor Attitude, Two out of Two times - no flowers delivered

by , Mar 25, 2012 Rated a Very Helpful Review
Ordered flowers for myself to be delivered to myself. I live in a gated community and have ordered flowers from 1-800 which had no problems leaving the flowers at the gate. I always got them. FTD sent me an email stating that the flowers were delivered. ...
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Overall Rating:Store Rating: 5.0
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Overall a very pleasant experience. Will certainly do business with them again

by , Mar 8, 2012
(Not Yet Rated)
My experience with FTD.COM was a pleasant one. I was very apprehensive of purchasing from FTD after reading some of the horrible review. Most of the flowere websites are very expensive. The FTD.COM Gold membership priced at $39.99 for a year ...
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Overall Rating:Store Rating: 1.0
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Poorest customer service I've experienced in a long time

by , Mar 4, 2012 Rated a Helpful Review
Will never use FTD.com again.  Ordered flowers for my grandson's birthday 2 1/2 days prior to the delivery date.  Received an email confirmation the day I ordered.  On the morning of requested delivery, I received a voice message (from a ...
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Overall Rating:Store Rating: 2.0
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I won't use FTD again.

by , Mar 2, 2012 Rated a Helpful Review
I would go to my local florist in the future.  Delivery was a day late because FTD only has one florist in the area of my delivery and there is a weather delay.  Do you think it would have been first for deliver the next day?  No.  ...
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Overall Rating:Store Rating: 1.0
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FTD Sucks... they would have been lovely IF ever delivered

by , Feb 20, 2012 Rated a Helpful Review
For Valentine's day my boyfriend ordered flowers to be delivered to me.  At 4:50pm he asked if anything had been delivered to my office, but nothing had.  He attempted to call FTD.  After more than 30minutes on hold he was told that they ...
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Overall Rating:Store Rating: 1.0
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OMGoodness you simply MUST read this BEFORE you order!

by , Feb 15, 2012 Rated a Helpful Review
OMGoodness, where do I start, wow...  So I order the Sweet Surprises® Bouquet the 'better' one with a mylar Balloon at FTD.com to be delivered yesterday, 2-14-12, Valentine's day, and paid and extra $21.99 for just the ...
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Overall Rating:Store Rating: 1.0
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Below expectations on all counts.

by , Feb 14, 2012 Rated a Very Helpful Review
I ordered for the first time from FTD.com this Valentine's Day.  I am out of town on business, and my wife is at home pregnant with twins.    I had flowers sent to her work, paying for both the $49 flower bouquet and the $22 (!!!) service ...
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Showing 1-20 of 561 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 29 Next

Read Surveys Where do surveys come from?
Showing 1-9 of 9 surveys    
Date Rating
Overall Rating:Store Rating: 5.0
 
Oct 15, 2013
(Show)

I ordered two separate flower arrangements and they came from two different...
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Overall Rating:Store Rating: 5.0
 
Jul 5, 2009
(Show)

the plant arrived sooner than expected! excellent delivery
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Overall Rating:Store Rating: 5.0
 
Jul 5, 2008
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VERY GOOD
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Overall Rating:Store Rating: 4.0
 
Oct 13, 2007
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It was fast and easy. The flowers were nice and arrived on time.
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Overall Rating:Store Rating: 5.0
 
Jun 14, 2007
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They delivered quickly. My friend said the plant was beautiful. This was said...
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Overall Rating:Store Rating: 5.0
 
Jan 19, 2007
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Excellent service
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Overall Rating:Store Rating: 5.0
 
Dec 29, 2006
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satisfied
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Overall Rating:Store Rating: 5.0
 
Jul 14, 2006
(Not Yet Rated)

.
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Overall Rating:Store Rating: 5.0
 
Jun 2, 2006
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When my daughter received her bouquet, the vase was broken, she immediately...
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Showing 1-9 of 9 surveys