FTD.com

I rarely use flower delivery service but there are some special occasions when I do spend the extra dollars for it. My mom was in the hospital this last week for emergency surgery. After a rough start she has just arrived back to her home that is just a ...

Here is the letter I just finished sending to FTD.This will likely fall on blind eyes, because I am complaining to your customer service department about your customer service. But hopefully this will help you improve your deplorable applications of ...

So, judging by this title, I'm sure you'll be able to figure out that something went wrong with an order. My husband's mamaw passed away on July 24th due to complications from emphysema. She used to love flowers but she hadn't been able to enjoy them ...

I will give potential FTD customers just 3 of 7 incidents to which I now refuse to do business with FTD. Keep in mind, all orders I have ever made were well in advance of the said holiday/occasion. 1-Ordered a dozen roses for a friends birthday, no where ...

I am extremely un-happy with the lousy service that I received from FTD when I sent my mom and my wife, flowers for Mother's Day. I ordered the same arrangement for both, tulips in a small bucket. The tulips that were delivered were NOT the same high ...

No company is perfect. Mistakes happen. I know and understand this, being remarkably human myself. But when a mistake is made, it shouldn't take three days, seven e-mails, and fifty two minutes of "on-hold" phone time to fix. (I've written this out ...

Overall I was disappointed with FTD. I ordered some flowers and chocolate from them for Mother's Day (Sunday May 14). I was not allowed to order for specifically the 14th; you could only select "May 13 or May 14" as a single option. The flowers came ...

Horrible service. Since I knew Mother's Day would be especially busy, I placed the order for my mom's bouquet on a Tuesday to be delivered Friday at work. I spent several minutes picking out the perfect arrangement and ordered it. Friday came and ...

Last week I placed an order with FTD.com and the experience was pretty bad. First, I used some of the cashback bonus money from my Discover card to obtain an "electronic certificate" to use with FTD.com. When the certificate was delivered to my ...

I ordered my wife a birthday delivery from FTD.com to her work this year. The ordering process was simple, although the price was a little high. I ordered her a Lucky Bamboo plant that was supposed to come with an attractive black Asian style ceramic ...

FTD.com, otherwise known as the Florists' Transworld Delivery, is a great online and phone service that will deliver flowers and gifts nearly anywhere in the United States, as well as 154 other countries. The site serves as a portal, using local ...

Here's the summary of what I went through trying to surprise my girlfriend on Valentines Day. * 11am Feb 13 - I placed two orders - one for Feb 13 and one for Feb 14. - The $10 discount in the Valentines catalog I received in the mail was not ...

I ordered Valentine's Day flowers from FTD.com on Feb. 13 and made the BIG mistake in believing that they would actually arrive on Valentine's Day, as stated on the website ("Order before 2 p.m. on Valentine's day and receive same day delivery," the site ...

Another Valentine's Day no-delivery testimony to add to the every-growing discontent againsts FTD.com. I ordered a dozen roses, pretty pricey ones [8912 RED] on February 11. Wasn't disappointed with them before, had ordered from them only once previously ...

Hi All, First off let me start by saying never purchase from this company. Here is my experience: I purchased flowers on 02/10/2006 and while I received a confirmation email on the 11th, I sent a change of delivery date for the 14th, but I never ...