Pros: On time delivery, wonderful selection, customer service helpful. Cons: None
When I used this site less than 2 weeks ago, it wasn’t the first time. I have sent my mother flowers and although I have never seen what she got in person she always seemed happy with what she got and they arrived on time.
Pros: The flowers were fresh and lovely and the site was easy to use. Cons: I would prefer to see and pick our the flowers myself.
My great aunt had a birthday in September. This year she turned 95 and while I usually celebrate her birthday with a card and a phone call, I decided a little more was in order for this "big" birthday.
I wanted flowers for a funeral and they did NOT show up. I ordered at 4:47 A.M. to be delivered on a Sunday even though on the website they guaranteed it would be delivered on a Sunday. It was for a FUNERAL. I didn't have a lot of money so yes it wasn't ...
Placed an order very early on Wednesday for delivery on Friday. I wanted to allow plenty of time for me to receive the flowers by Saturday (Valentine's Day). I even paid for priority delivery to make sure the flowers were delivered early in the day. ...
Well, I placed two orders on 2/9/02 to be delivered on Valentine's Day. One arrived at its destination MINUS the vase I ordered. No big deal; cancel that and refund the cost. BUT, the other order HAS NEVER ARRIVED. Happy Valentine's Day, right? Well, I'm...
Pros: Great service, flowers are beautiful Cons: None
I have always hated buying floral arrangements over the phone. You know what you want but you may not get it (like the time my husband asked our local florist to send me a nice summer arrangement and I got one orchid). It was pretty but not my style....
Florist.com is an embarassment to anyone who does business on the internet. I ordered an Orchid for my mother on 2/10 to be delivered ($25 saturday delivery charge) on 2/14. On 2/23 we speak to my mother and realize that she never received it. I ...
This is the WORST online company when it comes to customer service!!!! I tried to order a simple flower arrangement for my aunt. But the Florist.com site wouldn't accept my order. And I did what any other person would do: I called the 800 number listed ...
Pros: Same day delivery available for certain arrangements Cons: Did not deliver at ALL on date specified
He're the deal. 2 months ago, I found a coupon on the web and ordered a $40 arrangement. Later that same day, the flowers were in my fiance's arms, along with a handwritten note in neat calligraphic handwriting with my words I typed just hours before....
I received an email order confirmation on February 11th for a February 13th delivery. The delivery never happened even though my credit card was charged. I got the same old promises, companies give when they can't deliver. On Valentine's Day,...
At the last minute I decided to order a Valentines Day Lasting Romance Bouquet for my family in Illinois. I placed the order at around 9pm on the evening of 13th February.
Florist.Com promised the bouquet would be delivered on 14th of Feb...
I ordered a birthday package to be delivered to my husband while he was traveling. I provided "special instructions" to guarantee delivery since it contained food items that could not be kept out for extended periods. They did not put the special...
I spent 2 hours searching through websites trying to find the right arrangement to send my boss's wife who was having major back surgery. I settled on Florist.com because I really liked this classic yet elegant Orchid arrangement and it could be ...
On May 5, 2004, I placed an order for a plant to be delivered to my mother on May 7. As of today, May 20, she still has not received this plant, however the charge has appeared on my credit card. On Friday, May 7, I received an email from ...
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