FootSmart

Not impressed.  Ordered shoes  (Sept. 5th) for my mother-in-law to wear to her grandson's wedding on September 9th.  Was told by customer service person that I would receive order on Wednesday (Sept, 7th). (I agreed to pay overnight ...

I am 53 years old and never come across such a greedy company as Footsmart.  They PUNISH THEIR CUSTOMERS WHO RETURN GOODS by charging them for ALL the shipping and handling fees plus sometimes double,DO NOT SHOP WITH FOOTSMART.COM-----BOYCOTT ...

I placed an order with Footsmart on 5/30/2011. On 6/01/2011, I received an email indicating the order was sent. However, no tracking number was provided in the message, and their website indicated that tracking information was not available, but I should ...

I ordered a pair of shoes from FootSmart on June 1. A package arrived 7 days later. However, it was not the shoes I ordered. I quickly called Customer Service and was told that the shoes I ordered were out of stock, so they sent me a different pair of ...

I was a loyal customer of Footsmart but will never buy from them again.  I ordered several pairs of shoes.  One pair was too small for me.  I tried them for 2 (two!) minutes on my clean rug, then packed the shoes and mail them back.  ...

Ordered online with credit card a model of Easy Spirit shoe at Footsmart that I couldn't find in local stores. Shoes arrived and one shoe had noticeable sewing flaw.  I used postage label to return shoes with complete ...

Been a long time customer however I will not be a returning customer.  I purchased an item, slippers,  as a Christmas gift for someone (Sept), and...they did not fit.  When I contacted the company to say I wanted to just exchange for a ...

Footsmart was once my first stop foot care because, as the name says, they provide quality information as well as detailed product descriptions.  However, their order processing and customer service is a nightmare of dead-ends and ...

Footsmart messed up my order from the onset. Initially they claimed they did not have enough inventory on hand to fill my order in it's entirety and would not be restocking. When I checked back to their site, the product was not only still listed as ...

My first order from FootSmart was fine, but my second order has been an ordeal. I ordered 3 pairs of shoes and when I did not receive my order after 2 weeks and noticed my credit card had not been charged, I called to check on the status. I was told that ...

After performing an intense web search for sandals similar to Ecco Yucatan, I came across FootSmart and ordered the Merrell Siren sandals with my debit card. When they sent my confirmation e-mail I went check my Chase account and the order amount was ...

I have severe bunions and other extenuating foot problems.  I have to wear custom orthotics in my shoes.  I can’t walk into a normal shoe store and buy shoes.  My mother suggested ordering from Foot Smart.  I spent one entire ...

I had no problem with my order from FootSmart until it came to making a return.  I recently returned a pair of shoes to FootSmart, within the allowed 60 day time period for returns.  I had tried the shoes on 3 times, wearing them for 5-10 ...

I bought a pair of shoes for my plantar fasciitis from this website and chose standard shipping and it took almost 2 weeks before I received it. The shoes were fine and the socks I ordered were pretty much as they were described. Here are my issues ...

I was gift shopping online for Crocs and remembered a catalog I had received from Footsmart.com. So I cruised over to their website to do some shopping. Description The website URL is: www.Footsmart.com. As you can probably ...