Gadget Universe Online Store

I ordered a Junghans "atomic" watch from Gadget Universe. When it arrived and I gave it to my husband as a gift, he noticed right away that it wasn't an "atomic" watch, which is set automatically to the atomic clock in Ft. Collins, Colorado. On the...

The WORST Customer Service EVER!!! In the middle of Christmas Shopping they send me a non working "Topix Analog/Digital Multi-Tasking Watch" and when I call; tech support tells me that I have to go and change the battery SOMEWHERE ELSE!!! When I ...

I ordered a cable box from Gadget Universe through the yahoo shopping website. This is the link: ht ...

I ordered a Junghans "atomic" watch from this on-line site that was supposed to be receiving accurate signals from the atomic clock in Ft. Collins, Colorado. Instead I was sent a "bionic" watch that I guess was intended for the bionic man. I sent the...

On December 30th, I purchased a hand-held vacuum cleaner for a great price...only $20 when QVC was selling the same thing for $30. Well...a good price is not necessarily good. Here's what happened in chronological order:

12/31/01 Placed...

Horrible customer service. I suspect they lie and give me the run around to avoid having to ship a component that will make my bicycle work. They give lame excuses like "We're still researching the product.. could you please call us to give us more

Ordered a pair of shoes and promptly returned them in new, unworn condition. After several weeks of waiting for my refund, I called to inquire about the lack of response regarding my refund. Customer service agent was polite but completely ineffective.

It was very difficult to receive a refund on items returned even though I was assured by customer service on three separate calls that it will be done. Each time they severely questioned my return time period. I was always able to show them that, even

Horrible! Very unprofessional, no confirmation emails are sent, I was overcharged, they were rude. Im still waiting for my

Horrible! Very unprofessional, no confirmation emails are sent, I was overcharged, they were rude. Im still waiting for my

Dealing with this company even by mail or by phone seems like a fraud! I ordered their ionic air purifier 5 months ago and it came without a component. I called and the missing piece came several weeks later. I tried working the unit and nothing

Very poor customer service. Refused to replace defective item after sending 3 incorrect or defective items. Refused to send refund.