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by chocorose , Oct 23 '07
I've done business with Global Chocolates for many years and have always had outstanding customer service, fabulous chocolates and very speedy delivery. The chocolates themselves are of excellent quality and are always fresh when delivered. When ...
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by pushkin230 , Feb 26 '08
A couple of years ago when I was searching for a Lindt product unavailable in local stores, I was thrilled to find it via an online search at Global Chocolates. I found their selection to be exceptional and their pricing to be very good. The quality of ...
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by noahduh , May 18 '09
Don't know what I would do without them! They are the only vendor for the quality dark chocolate bars I NEED, at a price I can afford. I have been conducting dark chocolate education classes (with wine parings) at the Bernhardt Winery in ...
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Good product, speedy delivery, not so good communication
by wickedestangel ,Jul 20 '07
Delivery speed was good, product is excellent. Problem I had was I accidentally marked 2 of the cooling components, when I meant to order 2 of one of the candy bars. I notified them by email, but never got a response and was charged for 2 of the hot weather packaging.
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$$ and very limited choices when it comes to availability.
by alysin1961 ,Jul 05 '09
Out of 2 of the 4 items ordered, slow refund. Friendly but expensive, I just returned to the US from overseas where I was stationed for over 7 years. I am hooked on European chocolate but, will prefer to travel there and import myself at the prices that GCO charges.
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Great customer service and satisfaction!
by qtmnms ,Aug 26 '07
Thank you so much for the chocolates and all your help! They came in perfect condition and right on schedule. We were able to make beautiful wedding favors and were blown away by the price. We will definitely tell all our friends about Global Chocolates! Thanks again!
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Excellent - great selection, including sugar-free dark cholocate
by dave-209 ,Nov 08 '08
They are one of the few places where you can order no-sugar dark cholocate. I've been ordering from them for three or four years now. Shipping is expensive in the summer, because they insist on packing the chocolate in ice packs etc, which is a testimony to their attention to quality. I just put in a big order in the spring so I don't have to order during the hot months. Once the weather cools off, you can use regular UPS shipping. Customer service is good - they are very responsive to e-mails, and will let you know if a late-fall heat wave has delayed your shipment.
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great service, high quality, low prices
by newyankee ,Oct 15 '05
I found Global Chocolates after a local store stopped stocking a Lindt product. Now after ordering over 50 pounds of chocolate from Global, I have to say that Global Chocolates are amoung the very best online vendors I have ever found. They are fast, responsive to email, and stock hard to find products at very low prices. Chocolate is now another product that I will never buy at a local sore again.
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From a very impressed English customer
by grigaioana ,Mar 20 '08
I'll make this short and sweet. I was delighted with the customer service who kept me informed through emails of my order progress since I live in England so it required international mailing. The order arrived promptly and intact, good , competitive price so overall a service to be proud of. Well done!
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A great place to get hard-to-find specialty chocolates!
by johnmcnamara ,Dec 09 '08
I have just received my first shipment from Global Chocolates and am extremely pleased. They were unable to completely fill the order, so they suggested a wonderful substitution. Their emails were extremely quick and responsive, almost as if there was one person there to deal with each customer and make that customer happy. Product quality and packaging were excellent, too.
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Excellent product, excellent staff, excellent service
by ccurriejr ,Jun 11 '09
The only way service could have been quicker is if the store had been across town. I received a response within minutes to an order I place on a weekend, asking me to clarify some information. I complied and received the order on Tuesday.
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They know how to do business.
by untaken ,Jun 03 '09
Very helpful customer service. Provided all the information I needed to get what I needed to order and what shipping options and costs would be. They made quick processing and delivery of my order.
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Outstanding
by cindylou22312 ,Feb 22 '09
The order was easy to place. When I had a question, they responded very quickly. Delivery was fast. I ordered from them because they had the best price on what I wanted. I will recommend to anyone I can!
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Would buy from again and will let other know
by bobndeb5 ,Feb 19 '09
Great service and delivery of products. Ordered some truffles for family and it arrived quickly and with no damage. Great selection of chocolates. they are very responsive to e-mails, and will let you know if a late-fall heat wave has delayed your shipment. They were cheaper then most out there on there chocolates also.
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POOR, very disappointing.and bad communication
by lalitha5151 ,Jun 16 '08
I was very disappointed with the service I received from global chocolates.Communication was very bad.the chocolates were not mailed in time,I had to buy chocolates from another company the day before the wedding because It was not mailed on time.
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