Half.com

I have loved half.com for years but now I find myself having a problem registering a new checkcard and I cannot get any customer service thru their email system whatsoever after a week of repeated requests for help.

I finally found a phone number for them but, of course, they dont open until I go to work because they are on Pacific time. It is a 24 hour site it should have 24 hour manned customer service phone lines.

The phone number for half.com customer service is: 800 545 9857

I an very unhappy with the textbook ordering and selling procedures on half.com. The seller says that they are sending a book, charges your account, and then several days later THROUGH TRACKING ONLY do you find out that they did not have the book, did not send the book, and already charged your account and did not credit your account. The half.com website is very consumer unfriendly. You must wait 48 hours to even begin to file a claim even though you know the item will not be sent and you have been charged. Then when they finally let you click on "file a claim" they make you wait an additional 7 days to not receive the item even though they (half.com, the vendor) know you will never receive the item and you have already been charged. There are no email links, no phone links on half.com, just entry points for your card to be charged and you to get ripped off. Never again, BUYER BEWARE!!!!!!!!

Half.com is cheaper than buying at the bookstore. I think for a seller it is weird the way you collect money after a purchase. You have to wait like a month and then your total purchases get sent to your bank account or something. I don't really know. I don't even remember if I got credited for selling that book. Anyways, I find that I would rather buy and sell books off of ebay.com instead of half.com. Just my opinion.

Don't know where the " HALF " comes from .I have yet to find anything that is "Half priced " .In my opinion everything is too high priced and over rated. I buy a few items on there ,but try to keep it to a minimum.Being an eBay sight is one reason I don't buy a lot of stuff.My opinion of eBay has steadly been going down thru the years.

I have been shopping at half.com for several years. We own about 25 movies from there, and several dvd's. My son has 23 ps2 games, and I have bought all but one through half. My teenagers both buy all their cd's through half.com.

Instead of having to bid on new/used products, you are shown a page with a list of the, say, dvd you are searching for. They are listed in order of excellent condition, very good condition, good condition, etc. Each seller writes a little piece about what you can expect from their product, and the set price they are asking. Just click and it's yours! I don't think I've ever had to wait over a week for anything - it all seems to get shipped out quickly. I have had to contact the seller a couple of times, and everything ran smoothly. I have never been disappointed with anything I have purchased through there.

Half.com, like eBay.com is a great online shopping site.

My experience:

Half features most of the books, movies, and cds that I have ever searched for, and all of them at pretty reasonable prices.

My conclusion:

I recommend Half.com to anyone looking for good prices on new or used books, movies and cds, as well as computer software and games.

Especially great deals for students!

Half.com is part of Ebay and as such they should be ashamed of the abhorrent customer service provided.

Being a buyer was always easy. I just became a seller and it's a nightmare. In short, their site is incapable of registering my "Seller Payment Method" so I sent their customer service department a few emails, waited a few weeks. In the meantime, I sold and shipped a $75 textbook. At this point, I want my money! The customer service number isn't ANYWHERE on their site (I'm 25 and miles ahead of the average internet user so if I can't find your number, you either don't have one or you're hiding it on purpose) so I googled it.

I waited to speak to a service rep for 1 hour and 45 minutes before my phone (and my spirit) died. The seller is completely powerless at Half.com. There's more.

For a heavy textbook they will reimburse me $3.85 for shipping. The actual cost was $9.41 including the packaging. Don't forget to account for that stuff when you price your item.

Remember Half.com takes a significant percentage of the sale. Depending on the cost of the item it can be as high as 15%.

I PAID BY CREDIT CARD FOR A VHS TAPE OF THE TOWN THAT DREADED SUNDOWN AND NEVER REC' THE TAPE. CONTACTED HALF.COM AND WAS TOLD TO WAIT, AND WAIT. NOW 30 DAYS THEY STILL HAVE MY MONEY AND I HAVE NOT A THING. FILED FRAUD COMPLAINT WITH HALF.COM AND WAS TOLD TO WAIT 30 MORE DAYS. FRAUD BY SELLER AND HALF.COM SO DON'T WASTE YOUR TIME OR MONEY WITH THIS COMPANY.

Take E-Bay, remove the sport of the bid and most of the chances with ending up with complete garbage for your effort and you pretty much have Half.com.

I've been using Half.com for almost 3 years and I have yet to be let down by this service. Half.com simply plays the liaison between seller and buyer with set prices for items. Sellers, like on E-Bay, must disclose condition of items and any other defects that the buyer may be concerned about, sets the price and leaves it to the potential buyer to decide.

Transactions are graded by buyer/seller with a "rating" system. The rating is used by both Half.com and E-Bay to determine credibility of buyers and sellers.

I've used Half.com to purchase DVDs, electronics, educational books, all kinds of items and have had no ill experience to date. I do indeed, highly recommend Half.com!

At Half.com, I was able to purchase the book I wanted easily enough, and the funds were withdrawn from my account right away. Yet, after the "4-8 days" I was told, I receive an e-mail saying that my book will come in a full 21 days later.

For a service selling textbooks, they do not realize that these books are needed with any expediancy.

Buying from half.com was very easy. I received my book quickly and in as stated condition. It is a good place to find the hard to find books.

The name half.com is an understatement when referring to their customer service.  These people are crooks.  Since when do you operate an online company without even posting your customer service number.  They owe me money and they keep trying to deposit it into a 3 year-old bank account and it keeps failing - imagine that.  In order to update the account online, you have to enter your old account number (I guess everyone keeps their old account numbers around in their wallets?!).  I tried calling ebay, and ebay said they do not have half.com's phone number!  wow.  Upon receiving my money for books I have sold I am never using this service again.