I found these guys had the lowest price on the BOB stroller I wanted. I live in Canada, and its diffiuclt sometimes to get US retailers to ship to us. Alot of websites say they ship to Canada, and then after you place your order, you get emails saying it ...
I have had a very frustrating experience with HealthCheck Systems. I placed my order seven weeks ago, my credit card was charged seven weeks ago, and my order has yet to arrive. I have contacted HealthCheck several times, each time I have been ...
My experience with HealthCheck Systems was a positive one. I was in the market for a new stroller (one infant daughter, second one on the way) and my wife and I had decided on the BOB Fitness Duallie stroller. The BOB strollers have great reviews, and ...
Health Check Systems is the absolute worst company I have ever dealt with. It starts with their horribly rude customer service from Carl (who, by the way, answers the phone "yeah" or "hello"... .I didn't know if it was a business or a residence). ...
I found the best price for the Medela Pump in Style at HealthCheckSystems. I was worried that I would be sacrificing quality service for price, but I was wrong. They confirmed and delivered my order quickly. In addition, when I emailed them because I...
I bought a Medela In style pump from HealthCheckSystems. They are very fast and responsible. I put the order on Fri. and get the email confirming the receiving of the order and delivery of the order on the same day. On Monday, I received an email telling...
I was asked to write a review here to reflect my experience with this company. I must say, it started off quite bad, but had a pretty good outcome. I ordered a Chicco Playard for my cousins baby shower. She was quite specific on the color of the item, ...
We ordered a Chicco Travel System from them after being hooked by the prospect of not paying shipping. This turned into a NIGHTMARE! When I ordered off their website, I selected the color I wanted from a drop-down menu, double checked it, then ...
Avoid this company!! I have never written an on line review but this experience was so terrible I feel I need to make time to warn other people about this website. My wife and I ordered a Mia Moda stroller from the Health CheckSystems ...
I found Health Check Systems on Epinions.com and I am SO glad that I did! What I ordered was considerably cheaper than anywhere else. Delivery was prompt as well. I would definitely recommend this...
They gladly took my payment and then shipped me an item that looks the same but is $100 cheaper than the one I ordered. When I called they had no one available to address the problem despite being open. They said they'd call me back, but then they ...
Worst Customer Service I've encountered in a long time by soon2bmommy ,Mar 05 '09
When I opened the box of the $600 Skate stroller I ordered, I realized a plastic piece was broken. I contacted them, spoke to someone who said she was going to set up a return with UPS. 4 days passed by and I called to see what was going on and realized that UPS was never contacted. A new customer service representative told me that I could not just return the stroller(although it came broken and I had yet to use it!) He said he would call Peg Perego to see if they would take responsibility. He did not call me back...so I called back again and he said that Peg Perego was not picking up and he left them a message and that he would call me back when they called him, then proceeded to hang up on me. I called Peg Perego myself and they picked up!! They are working with me to solve the issue. I am extremely dissapoined with the customer service and the fact they don't seem interested in solving my problem promptly or at all. I will never shop with them again!!
My wife was just diagnosed with diabetes and we needed a glucose monitor. Being of the older generation, ordering on the computer is new to me. When I was on the website I found what I was looking for right away and the order was easy to complete. After reviewing my order I realized I had put the incorrect address so I gave them a call. The gentleman that helped me was very polite and he corrected the mistake immediately. I received my order in less than a week. Very satisfied customer.
Good service, nice product by taffylover524 ,Oct 15 '07
My girlfriend had gotten her fetal doppler from this company, and was satisfied, so I went ahead and did the same. I purchased the Hi-Bebe BT-200 from them. They included a free lotion, and free UPS ground shipping. It took 3 days to get to me, so no complaints on that. I have to admit, it took me alot longer to find the heart rate then I would have liked, but once I did, it came in strong. I would recommend this doppler (and healthcheck) to people in the future.
The adapter did not fit the model of car seat as indicated on the website. Read more
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Mar 06 '08
I guess that in themselves Healthcheck Systems were okay but the problem is that the product I bought from them was drop shipped and they did not indicate on the web site to the best of my knowledge that this would be the case. Because the item was drop shipped they really had no control over delivery and I find that to be and issue with drop shippers.
I guess as a result I didn't receive notification of who the carrier was or a tracking number to know the status of my order. I only received an immediate order confirmation from Healthcheck Systems. When I wrote an email to enquire what was happeing with the order no-one responded!
I eventually called and was greated by polite people but I did have to call twice in order to get a proper status update.
I understand that free shipping was provided but I don't think that voids a vendors' obligation to keep a customer notified of the status of the order and ensure that delivery is carried out in a timely manner.
The product itself is great and arrived within a week and a half which is not too bad of a delivery time but sadly I do have an issue with drop shipping and particularly when I am not informed that the company I am purchasing from doesn't have stock and is drop shipping.
I personally prefer not to buy from companies that drop ship and therefore this would be my primary reason not to buy from Healthcheck Systems again. Read more
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Mar 12 '08
The only thing I didn't like about the experience was that on the search engine it showed the PayPal emblem for this merchant and when I went to check out PayPal was not an option. Read more
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Feb 23 '08
The product I received was used. I didn't know it was going to be used, so I was disappointed when I noticed this. Read more
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Feb 26 '08
It would have been nice to receive an email copy of my receipt and tracking information. Read more
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Apr 02 '09
Product was on back order. I had to call several days later to learn this fact. The product is still on back order. I have not once received a follow up call or email update. Terrible communication. Read more
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Mar 08 '08
When the company first processed my credit card, it was declined. I got a very pleasnt email informing me of that. I called Customer Service and spoke to a very polite and helpful gentleman who checked the number and expiration date, which were correct, then ran the card again. This time it was accepted, and I expect to get the shipment in about a week. I was impressed with the Customer Service, and the site has an excellent selection of high-quailty health monitors and equipment. Read more
I ordered the car seat base from Healthcheck Systems because they were offering the best price with free shipping. I was not in a hurry to receive my package, however, I ordered it on a Thursday and it was delivered the next day (Friday)... This was the fastest online purchase I have ever made. I will definately order from Healthcheck Systems in the future. Read more
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Nov 19 '09
i received an almost immediate email confirming order on 11/9... since that date, i have received NOTHING... except this survey... not happy, since the confirming email stated product would ship in 24 hours???????? yeah right! Read more
This vendor was great to work with. I called to make sure the product was in stock (specific color - difficult to find through other vendors - item was sold out), and customer service was very helpful and confirmed they had it even before I placed the order. There was also an error during internet order, and agin, customer service reacted very professionally. I am very pleased with this company. I would order again from them. Thanks!! Read more
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May 28 '09
Please don't change the existing system it works better than most seller's sites I use.
Thank you. Read more
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