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I found HealthCheckSystems very dishonest.
by macfrugal ,Jan 26 '04
I ordered a "Medela Pump In Style Traveller Breastpump" from HealthCheckSystems. A few days later, I found the same item at a lower price from the Little Folks. Since HealthCheckSystems had a "Lowest Price Guarantee", I tried to get a refund of the difference. However, they refused to honoring their "Lowest Price Guarantee":
"Sorry we can not honor that price because its below our cost"
I would not order from HealthCheckSystems again because they are dishonest and their "Lowest Price Guarantee" was a false advertising.
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awful
by map_girl ,Jul 12 '08
I bought a baby bjorn expensive baby carrier from this Healthcheck systems off on Amazon. Warning to all...you get what you pay for...My order came in the wrong color, box was crushed (not shipping box the internal package)smelled like smokers were handling it and looked like a return.
Customer service was rude, wanted ME to pay to ship it back. I went with the cheapest price.. I should have known there were an "ebay" like company when I looked at their website.
Never again...
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No delivery for 6 week...
by charlotteha ,May 11 '07
I will not recommend this store to anyone! I tried to order a Mountain Byggy, and have experiences poor service. The order is still not shipped 6 weeks after I placed the order, and still I do not get any clear answer on when they will ship the order. I have contacted the sales appartement several times, but they never seem to give me any clear answers.
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Easy transaction
by bose_n ,Oct 12 '07
I found the website easy to navigate .. and placing my order was simple. Their prices were fair - a little lower than the other sites - not by much. Would order from them again.
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Time for weight loss!
by pntbttrpn9 ,Oct 17 '07
Really cool site. Was looking for a heart rate monitor, and came across some literature on fitness and diets on this site. Printed them out so Id always have them, and while I was there picked up a MIO strapless heart rate monitor. Couldnt be happier with it, and cant wait to see the new me!
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nice experience
by dougger ,Oct 17 '07
while placing my order online my internet crashed - so i completed my order over phone. nice people. order completed quickly. received order in less than 3 days ( i live in same state) would order there again - happy with service
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Good service
by fancynancy1176 ,Oct 17 '07
Ordered my baby monitor from this company. Fast shipping (3 days) and I only paid for ground service. Wouldnt hesitate to buy again.
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Horrible Customer Service
by mela004 ,Sep 11 '06
I ordered a Medela breast pump from this company, but UPS delivered it to the wrong address (not HCS fault.) The customer service (if you can call it that) at HealthCheckSystems was very rude and unaccommodating. I would never recommend anyone shop at this company after the way I was spoken to and after reading these other online reviews.
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Lied about product availability and shipping
by vwagner ,Jun 23 '08
I wanted a stroller that I know was sold out most places. I exchanged several emails with HealthCheckSystems to ensure that the stroller I wanted was actually in stock. They assured me that it was. I ordered the stroller and received an email saying it had shipped. After two weeks I called the company to find out where the stroller was. Turns out not only did they not have the stroller in stock in the first place, it was on backorder for four months. I canceled my order and will not do business with them again.
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Blazing fast shipping and free!
by bradybunchmom ,Oct 11 '07
I bought a Polar F-6 heart rate monitor from this company. They give free 2nd Day Air delivery, and the watch arrived in perfect condition. Now if I can only stop being lazy and use it!
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I will not use this site again. Too much worry.
by yoarlin ,Jul 24 '08
My experience with Healthchecksystems is not good. They pull you in with a low price offer, they bill your credit card with remarkable speed, and then the line goes dead. There is virtually no way to track your order, to know how it is being shipped, or if it is being shipped.
When I call the customer service number I am on hold for a long time and then it goes to one of those automated message machines that promises that someone will call you. I give them my cellphone and no one calls.
Still waiting for news of my order of a Burley Trailer. It has been 2 weeks with no information and no response from the company. I googled healthchecksystem scam thinking maybe this was one of those fake sites that look so real but just eat your money. It is somewhat reassuring to know that others have ordered from them... but where is my order? $190 out there somewhere and nothing to show for it.
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Stay away from this company
by mei1 ,Sep 15 '09
I ordered a glider and ottoman. The order was delivered on time but with the wrong item. Also there was a punch on the side of the glider. The glider was not appropriately packed so the boxes were broken and the glider was dirty. Because HealthCheckSystems sent me the wrong item, I called the customer service and the lady asked me to send pictures to approve that I received a wrong item. I sent the pictures and then the lady asked me about the item number on the boxes. I told her that I throw the boxes away because they were so dusty. The lady immediately e-mail me back stated that if I don't have the original boxes they cannot help me. I have ordered many products on-line but this is a ridiculous company. stay away from it if you can.
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Poor ordering, shipping, & service - Avoid or watch order carefully
by flerchjj ,Oct 08 '09
Very poor ordering & shipping process. I placed a $500 dollar order for a stroller from them. I was promptly charged and notified the order would ship in 24 hrs. Tracking number or notice of shipment were not sent after 3 days.
I sent an email requesting status on the order/shipment and they never replied. I called & they claimed they couldn't find the shipping information in the system and no-one was in from shipping, but they would contact me with shipping information the next day. I wasn't contacted & ended up calling them back (they claimed phones & computers were down all day).
I did get the shipping number, which showed they shipped the order after I called them the first time. I've lost a bit of faith and hope everything arrives as advertized.
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very bad!!
by vika09 ,Nov 20 '09
Placed an order on 11.10.09 -called 11.16.09 to follow up on delivery and foundout -they never ship my order(nobody even called me).Finally they shiped on 11.18.09 but the baby shower is on 11.21.09 and i am going without gift!Makes you wonder-do i want to order from HealthCheck System again-NEVER!!!
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Great price and fast shipment
by elprice ,Nov 27 '09
Purchased the Seca 807 digital weight scale. Shipment was well protected to prevent damage during transit. Very satisfied with the transaction and the scale which is accurate all of the time.
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