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HealthCheckSystems

Overall store rating:  Store Rating: 3.5
Reviewed by 87 customers
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Overall Rating:Store Rating: 5.0
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Great shipping, would use again!

by ryscarrie , Oct 13 '07
I found these guys had the lowest price on the BOB stroller I wanted. I live in Canada, and its diffiuclt sometimes to get US retailers to ship to us. Alot of websites say they ship to Canada, and then after you place your order, you get emails saying it ...
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Overall Rating:Store Rating: 1.0
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Charged my credit card, did not ship product, poor customer service

by jconsumer , Dec 16 '04
I have had a very frustrating experience with HealthCheck Systems. I placed my order seven weeks ago, my credit card was charged seven weeks ago, and my order has yet to arrive. I have contacted HealthCheck several times, each time I have been ...
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Overall Rating:Store Rating: 5.0
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Best deal on a BOB stroller, all around postive experience

by lovegolfing247 , Oct 11 '07
My experience with HealthCheck Systems was a positive one. I was in the market for a new stroller (one infant daughter, second one on the way) and my wife and I had decided on the BOB Fitness Duallie stroller. The BOB strollers have great reviews, and ...
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Overall Rating:Store Rating: 1.0
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ABSOLUTELY HORRIBLE - NEVER AGAIN!!!!!!!

by specialk1133 , Jul 29 '07
Health Check Systems is the absolute worst company I have ever dealt with. It starts with their horribly rude customer service from Carl (who, by the way, answers the phone "yeah" or "hello"... .I didn't know if it was a business or a residence). ...
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Overall Rating:Store Rating: 5.0
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quick, convenient and responsive

by allers321 , Apr 26 '03
I found the best price for the Medela Pump in Style at HealthCheckSystems. I was worried that I would be sacrificing quality service for price, but I was wrong. They confirmed and delivered my order quickly. In addition, when I emailed them because I...
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Overall Rating:Store Rating: 5.0
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very fast reliable service

by yzou , Oct 13 '02
I bought a Medela In style pump from HealthCheckSystems. They are very fast and responsible. I put the order on Fri. and get the email confirming the receiving of the order and delivery of the order on the same day. On Monday, I received an email telling...
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Overall Rating:Store Rating: 5.0
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Excellent. Speedy delivery......

by roserc , Sep 27 '03
I ordered a Polar A3 Heart Monitor on Thursday and received it on Monday. Great communication and ...
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Overall Rating:Store Rating: 3.0
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Good to bad to ok.. My experiences..

by josiespoppy , Oct 10 '07
I was asked to write a review here to reflect my experience with this company. I must say, it started off quite bad, but had a pretty good outcome. I ordered a Chicco Playard for my cousins baby shower. She was quite specific on the color of the item, ...
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Overall Rating:Store Rating: 1.0
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BEWARE: THERE IS NO CUSTOMER SATISFACTION GUARANTEE WITH THIS COMPANY!

by wilsfordaz , Jul 03 '08
We ordered a Chicco Travel System from them after being hooked by the prospect of not paying shipping. This turned into a NIGHTMARE! When I ordered off their website, I selected the color I wanted from a drop-down menu, double checked it, then ...
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Overall Rating:Store Rating: 1.0
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VERY BAD HEADACHE

by ryan71533 , Dec 14 '08
Avoid this company!!  I have never written an on line review but this experience was so terrible I feel I need to make time to warn other people about this website. My wife and I ordered a Mia Moda stroller from the Health CheckSystems ...
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Overall Rating:Store Rating: 5.0
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Great Experience!

by skellyb73 , Apr 27 '03
I found Health Check Systems on Epinions.com and I am SO glad that I did! What I ordered was considerably cheaper than anywhere else. Delivery was prompt as well. I would definitely recommend this...
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Overall Rating:Store Rating: 1.0
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Absolutely inexcusably terrible

by pjherron , Oct 05 '05
They gladly took my payment and then shipped me an item that looks the same but is $100 cheaper than the one I ordered. When I called they had no one available to address the problem despite being open. They said they'd call me back, but then they ...
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Overall Rating:Store Rating: 1.0
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Worst Customer Service I've encountered in a long time
by soon2bmommy ,Mar 05 '09
When I opened the box of the $600 Skate stroller I ordered, I realized a plastic piece was broken.  I contacted them, spoke to someone who said she was going to set up a return with UPS.  4 days passed by and I called to see what was going on and realized that UPS was never contacted.  A new customer service representative told me that I could not just return the stroller(although it came broken and I had yet to use it!) He said he would call Peg Perego to see if they would take responsibility.  He did not call me back...so I called back again and he said that Peg Perego was not picking up and he left them a message and that he would call me back when they called him, then proceeded to hang up on me.  I called Peg Perego myself and they picked up!! They are working with me to solve the issue.  I am extremely dissapoined with the customer service and the fact they don't seem interested in solving my problem promptly or at all.  I will never shop with them again!!
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Overall Rating:Store Rating: 4.0
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Good service, nice product
by taffylover524 ,Oct 15 '07
My girlfriend had gotten her fetal doppler from this company, and was satisfied, so I went ahead and did the same. I purchased the Hi-Bebe BT-200 from them. They included a free lotion, and free UPS ground shipping. It took 3 days to get to me, so no complaints on that. I have to admit, it took me alot longer to find the heart rate then I would have liked, but once I did, it came in strong. I would recommend this doppler (and healthcheck) to people in the future.
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Overall Rating:Store Rating: 5.0
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Pressure Relieved; Great Shipping
by mtrana ,Oct 15 '07
I was in the market for a new blood pressure monitor for my wife when I came across healthchecksystems.com. They were near the top for the lowest price on a OMRON HEM-780 digital blood pressure monitor. I already had bought one thru amazon.com, but it wound up being used, and non functional. That nightmare is for another review though.

I mainly picked healthchecksystems.com because of there closeness to me, as they are located in Brooklyn, NY and I live in Rego Park. Sure enough, it took one day for the thing to show up. I dont like that they use UPS as a carrier, but thats because of my personal hatred towards the shipper, not the supplier. The website seems to offer alot of things, even things that dont go together (baby stroller and a stethoscope? how about a $5,000 scale along with a playpen?) but everything is very easy to navigate, and the checkout process was secure and easy. In fact, I might get me one of them scales; I think I might opt for the lower cost one myself...:)
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Overall Rating:Store Rating: 4.0
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Very satified customer
by hunter_rice01 ,Oct 15 '07
My wife was just diagnosed with diabetes and we needed a glucose monitor. Being of the older generation, ordering on the computer is new to me. When I was on the website I found what I was looking for right away and the order was easy to complete. After reviewing my order I realized I had put the incorrect address so I gave them a call. The gentleman that helped me was very polite and he corrected the mistake immediately. I received my order in less than a week. Very satisfied customer.
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Overall Rating:Store Rating: 5.0
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Great!
by crazy6mom ,Oct 15 '07
Had an easy time with this vendor. Purchased my baby monitor from them, and was totally satisified. It was shipped fast, worked right out of the box, and now I can see my son in his crib! A+!
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Overall Rating:Store Rating: 1.0
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SENT WRONG STROLLER MODEL/COLOR
by mommyguru ,Apr 22 '07
I ordered a Bumbleride Stroller from HealthCheck Systems because they were the only one I could find that still had a 2006 Bumbleride Rocket in the Ruby color. The picture they showed matched the 2006 model. They sent me the 2007 model that has different fabric. I was so disappointed since we only ordered this from the to receive the 2006 model. Clearly, their online store's description and pictures are not accurate. After reading all of their reviews, I decided it was safer to purchase the 2006 seat cover fabric from another store to replace the seat cover they sent us in error. The stroller itself is fine, but the seat covers fabric design was NOT. Would not do business again unless I had no other options. We ended up spending an extra $72 for the stroller pads and fabric, but I thought it was worth spending the money so that I didn't have to deal with their customer service. We did receive the stroller on time. We had it within one week.
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Overall Rating:Store Rating: 1.0
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LIARS!
by nicki645 ,Sep 20 '07
WORSE STORE ON THE WEB!
THEY ARE RUDE AND THEY LIE. I ORDERED A $350 CROOZER FROM THEM AND IT CAME ALL BENT UP AND PARTS WERE MISSING. I SPOKE WITH CHARLIE AND CARL AND THEY ARE THE RUDEST PEOPLE EVER. I AM STILL WAITING FOR MY REFUND!
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Overall Rating:Store Rating: 4.0
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A good company to deal with, great customer service.
by oliabu ,May 12 '09
Ordered Chicco Keyfit 30 infant car seat.  After two weeks with no email of tracking number I called customer service.  The person I spoke to was very nice and honest.  He told me it was on back order and asked me my due date.  He said that if they did not get it in by agreed date (between the two of us) that he would cancel the order and call me to let me know.  I recieved the item less than a week later and he called me to make sure I recieved item and it was in good condition.  I was very satisfied.
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Overall Rating:Store Rating: 1.0
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Will never buy from them again!
by aimana15 ,Jul 26 '06
I ordered a Chicco stroller from them. When it didn't show 2 weeks later, I called to check the status of my order. They said it has been shipped from the factory, and they'll get me the tracking #. 2 days later still nothing. I called again and asked to speak with a supervisor. They gave me a number to call for the factory. I called the factory - they said they have not even received the order info from HealthCheckSystems (that's 2 weeks after I placed the order and after my cc has been charged). I told the factory what it is that I ordered and they said they'll be sending it out to me today. We'll see.
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Overall Rating:Store Rating: 1.0
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frustrating experience
by itwilldo ,Sep 27 '05
It’s been a frustrating experience with HealthCheck Systems.
They say that it's been shipped to me when in fact they haven't
received it from the factory. Once the
Medweigh MS-3200 scales does arrive I find the transformer that powers the scale is
220 volt! I live in the USA and finding a 220 volt wall outlet is not what I had in mine.
The instructions are minimal and my questions were not to be found in the manual
nor was calling Health Check Systems helpful. For instance, it mentions
nothing about the RS-232 output and there are no drivers or software for it. .The case is built around the RS-232 port and it leaves no room to connect a cable to it. So there’s no option to see if Windows will recognize a connection. I called
Health Check Systems and I could get few honest answers from them.
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Overall Rating:Store Rating: 1.0
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Horrible customer service
by whiskeygirln66 ,Mar 24 '09
I ordered a Clek booster seat online from this store. Was shown on my conformation that it was in stock and would ship within 24 hours. Seven days later I have still not received it, yet my credit card was billed. (I thought they couldn't bill till order was shipped) When I called they informed me it was on backorder???? Why was I not notified? They had no valid reason. They agreed to change the booster seat to a color they have in stock and ship today. They refused to upgrade shipping so I would have it in the time frame I needed it. Their excuse? It was on sale so we can't give any further discounts. If it had shipped in 24 hours I would have had it by now. Customer service rep was extremely rude. Manager named Marc I spoke to was even more rude. Will NEVER buy from them again.
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Overall Rating:Store Rating: 5.0
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nice experience overall
by ima426 ,Dec 09 '07
customer service A+ online ordering was nice and clear. received a coupon in my email and received 10% off my order - will definetly order from them again
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Overall Rating:Store Rating: 4.0
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Fast shipping on a Polar
by chickpea1 ,Oct 13 '07
I got my Polar F6 heart rate monitor from Healthcheck. Placed the order on Tuesday, and got my watch on Thursday. They give free second day air shipping on their monitors. Cant comment on their customer service, never really dealt with anyone, and thats how I like it.
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Overall Rating:Store Rating: 5.0
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Competitive Pricing and Timely Order Turnaround.
by heybemo ,Oct 17 '03
Ordered our product on late Tuesday Evening and the shipment was received on midday Friday. We were very satisfied with price, product offering and prompt order turnaround. We would recommend Health Check Systems based upon our order experience.
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Overall Rating:Store Rating: 2.0
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I can't even get them to help me buy from them!
by oldnick ,Apr 30 '08
I am still trying to buy from them. I have had difficulties ordering on the site, and they never answer my emails without my having to ask three times, over a couple of weeks. When they do reply, they simply ask more questions. I am concerned about actually spending money with them and trusting them. I dread to think what would happen in a warranty return setup.
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Overall Rating:Store Rating: 5.0
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Good experience, I recommend.
by georgiablue ,Feb 25 '06
Unlike many reviews, I received very good customer service. I called to check the status of an order (dreamer design rebound gst stroller) 3 days after the fact and was told I would receive a call back soon with the information. not 15 minutes later, my wife called me and said that she had received a call with our shipping number. 2 days later, we received the stroller. I was pleased with their followup and the fast processing of the order. The price was also the best I found. I would recommend this store.
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Overall Rating:Store Rating: 5.0
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Flawless Experience
by clorpt ,Dec 08 '06
Despite reports of poor customer service, my experience with HealthCheckSystems was extremely positive. I ordered the Chicco C1 Travel System on a Saturday and the item was shipped the following Monday. I did have to email and ask for a tracking number, but it was supplied on the same day of my request. Email correspondence prior to placing the order was also prompt and accurate. The boxes showed up a little beat up, but the contents were no worse for the wear. I have nothing bad to say about my experience with HealthCheckSystems. I would not hesitate to use them again in the future if the price was right.
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Overall Rating:Store Rating: 2.0
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Good price, fast shipping, intentionally misleading advertising
by jnbaron ,Nov 30 '08
Purchased Peg Perego SKATE stroller and coordinating car seat at great price and received it incredibly fast.  However, the special "package" they had advertised on their website was very misleading (and deliberately so), offering a "free diaper bag" that was described as if it was the Peg Perego matching bag.  Instead, it was a cheap piece of junk in a completely incompatible color.  Inquiries to their customer service were met with complete indifference.  Caveat emptor...
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Overall Rating:Store Rating: 1.0
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Extremely Displeased with HealthCheckSystems
by ronprep ,Apr 05 '04
I ordered a breast pump for my wife from HealthCheckSystems and was extremely displeased when it arrived: the factory seal was broken. Upon removing the contents we discovered pencil markings on the pump indicating that it indeed was used. This is unfortunate because my wife needed a pump immediately because she had returned to work and if she does not pump she may lose her milk.

Although HealthCheckSystems web site states "All Ameda breastpumps are BRAND NEW and come in the manufacturer's factory sealed box" this was clearly not true in this case.

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Overall Rating:Store Rating: 1.0
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Poor costumer service
by bichomex ,Dec 09 '08
THIS STORE HAVE NOT OBLIGATION OR ENGAGEMENT WITH THE COSTUMER.  CHOOSE OTHER STORE.  POOR COSTUMER SERVICE, AND NON COMUNICATION 
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Overall Rating:Store Rating: 5.0
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Good experience
by surgnurse ,Oct 11 '07
I found healthchecksystems.com on google when I was searching for a stethoscope. I found they had the DRG one that I had been looking for. I ordered from their site, and got my product in about a week. Packaging was good, item was in great condition.
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Overall Rating:Store Rating: 5.0
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Good scale for a good price.
by grandpajoe41 ,Oct 11 '07
I bought a set of Tanita scales from this company. The exact model number is the HD-351. Its a white bathroom scale. The site seems to have alot of items, from scales to baby products. The scale I got works good, and it comes with a 10 year manufacturer warranty. When I get weighed at the doctors office, I am 177. On this scale, Im either 177 or 178. Id say I am satisfied.
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Overall Rating:Store Rating: 4.0
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Not as advertised is a good thing!
by techolives ,Oct 10 '07
I was a little skeptical about ordering from Health Check, due to the horrific reviews they have received here. However, they did have the lowest price on my car seat, so I gave them a shot. Ordered over the phone on Tuesday, and they quoted me a 4 day ship time. I actually received the item in 2 days, and it was in perfect condition. As far as I am concerned, this company gets an A+ in my book.
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Overall Rating:Store Rating: 5.0
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Great Service
by salo101 ,Dec 14 '05
The store shipped the product ASAP,I was very pleased and I would definately order from this company again. All companies should transact this easily

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Overall Rating:Store Rating: 4.0
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Not a bad website..
by tiredmoms ,Oct 10 '07
I bought a blood pressure monitor from there, and I think they had good service. The model I purchased was an OMRON HEM-780. I got my product pretty quickly, and they sent me a follow up email asking for my feedback on this site. Seems they are going through a change in personal, and they are trying to set things right. If I had seen these reviews before, I wouldnt have ordered from them. But overall I had a pretty normal experience.
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Overall Rating:Store Rating: 4.0
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good website, good product
by lol5874 ,Oct 10 '07
nice products, good stuff. no tracking number sent, had to call to get one. put on hold for a few minutes, but got the right information.
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Overall Rating:Store Rating: 1.0
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Complete frustration. Multiple shipping date extensions. Cancelled after a month
by wadeandbasia ,May 09 '08
We were taken in by the low advertised price for a Burley Piccolo trailer-bike. We ordered online and spent the next few days waiting for an email reply. Within a week, we were told that the item was back ordered and would ship on the 7th of May. Today, May 9th, I called again to inquire about our order. We were told that it would now ship on May 20th (estimated).

Nevermind. Order cancelled.

I suspect that they take orders until they can bulk order with a large discount. In any case, our frustration and greater than a month of waiting was not worth saving $25.

We are going to REI today anyway. Never again to these folks.
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Overall Rating:Store Rating: 1.0
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Money stealers!!!
by actacn ,May 06 '09
Avoid Health Check Systems unless you like paying for things and never actually receiving the product. Our local MHMR agency ordered a bike trailer for our disabled son so he could enjoy bike rides with his family instead of staying home with a babysitter.  Health Check Systems cashed the check from MHMR, but never sent us the bike trailer.  They promised to overnight the bike trailer to us last Friday.  It is Wednesday of the following we and we still have not bike trailer!!!  The company has even failed to return calls at this point to the MHMR agency that paid for the bike trailer!!! We are so frustrated and want other people to not have to feel the same way.
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Overall Rating:Store Rating: 1.0
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Sent used product, return @ own cost. No full refund
by ayap ,Oct 13 '05
Delivered me an used product. Had to ship back on my own dime and did not fully refund the original cost of the product--they charged restocking and shipping fees. Horrible experience dealing with these people. AVOID!!!!
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Overall Rating:Store Rating: 1.0
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bad customer service
by opinion34 ,Apr 20 '09
customer service was terrible.  they dropped the price of the watch i bought $20 a week later and refused to credit me the difference.  the assistant manager even lied saying that polar sets the prices of the watches and they have no control.  when i called polar, they said this wasn't true.
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Overall Rating:Store Rating: 5.0
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Better pricing then Babies R Us!
by nickilove120 ,Oct 23 '07
I found HealthCheck on Google when I searched for baby monitors. They had the model I wanted, at the right price. I got the Summer Infant 900mhz color baby monitor. I had seen it at Babies R Us, but it was over two hundred bucks, and I was NOT prepared to spend that much. I found it online for 20 dollars cheaper, as well as no tax. Good deal in my book. I ordered online, got free shipping, and got my monitor in about a week. I was hoping it would get here sooner, but Im pretty happy about the whole thing.
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Overall Rating:Store Rating: 4.0
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Good merchandise, cool store
by paultowers ,Oct 23 '07
Purchased a bathroom scale from this store. I had bought several from local drug stores, but they are cheap, and tend to fall apart. This time I spend the few extra bucks and got a quality scale. Solid construction on it, and a large enough base so my larger feet dont hang off the sides (size 12). It came in about a week from UPS, and I couldnt be happier with it. I got an email confirming my order, and then another with a tracking number from UPS.

I do wish I was a little happier with the numbers on the scale; they need to make a scale that lies to you once in a while.

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Overall Rating:Store Rating: 1.0
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Dishonest Open Box Products
by kmcng ,Feb 27 '08
Just bought an Ovacue from this store. The unit didn't come with a factory sealed box!!!

Had it been used? This is a very personal product. How can they sell an open box product and didn't disclose about it on their advertisement?
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Overall Rating:Store Rating: 1.0
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awful
by map_girl ,Jul 12 '08
I bought a baby bjorn expensive baby carrier from this Healthcheck systems off on Amazon. Warning to all...you get what you pay for...My order came in the wrong color, box was crushed (not shipping box the internal package)smelled like smokers were handling it and looked like a return.

Customer service was rude, wanted ME to pay to ship it back. I went with the cheapest price.. I should have known there were an "ebay" like company when I looked at their website.
Never again...
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Overall Rating:Store Rating: 1.0
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I found HealthCheckSystems very dishonest.
by macfrugal ,Jan 26 '04
I ordered a "Medela Pump In Style Traveller Breastpump" from HealthCheckSystems. A few days later, I found the same item at a lower price from the Little Folks. Since HealthCheckSystems had a "Lowest Price Guarantee", I tried to get a refund of the difference. However, they refused to honoring their "Lowest Price Guarantee":

"Sorry we can not honor that price because its below our cost"

I would not order from HealthCheckSystems again because they are dishonest and their "Lowest Price Guarantee" was a false advertising.
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Overall Rating:Store Rating: 1.0
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No delivery for 6 week...
by charlotteha ,May 11 '07
I will not recommend this store to anyone! I tried to order a Mountain Byggy, and have experiences poor service. The order is still not shipped 6 weeks after I placed the order, and still I do not get any clear answer on when they will ship the order. I have contacted the sales appartement several times, but they never seem to give me any clear answers.
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Overall Rating:Store Rating: 5.0
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Time for weight loss!
by pntbttrpn9 ,Oct 17 '07
Really cool site. Was looking for a heart rate monitor, and came across some literature on fitness and diets on this site. Printed them out so Id always have them, and while I was there picked up a MIO strapless heart rate monitor. Couldnt be happier with it, and cant wait to see the new me!
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Overall Rating:Store Rating: 4.0
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Easy transaction
by bose_n ,Oct 12 '07
I found the website easy to navigate .. and placing my order was simple. Their prices were fair - a little lower than the other sites - not by much. Would order from them again.
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Overall Rating:Store Rating: 5.0
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nice experience
by dougger ,Oct 17 '07
while placing my order online my internet crashed - so i completed my order over phone. nice people. order completed quickly. received order in less than 3 days ( i live in same state) would order there again - happy with service
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Overall Rating:Store Rating: 4.0
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Good service
by fancynancy1176 ,Oct 17 '07
Ordered my baby monitor from this company. Fast shipping (3 days) and I only paid for ground service. Wouldnt hesitate to buy again.
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service
by mela004 ,Sep 11 '06
I ordered a Medela breast pump from this company, but UPS delivered it to the wrong address (not HCS fault.) The customer service (if you can call it that) at HealthCheckSystems was very rude and unaccommodating. I would never recommend anyone shop at this company after the way I was spoken to and after reading these other online reviews.
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Overall Rating:Store Rating: 5.0
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Blazing fast shipping and free!
by bradybunchmom ,Oct 11 '07
I bought a Polar F-6 heart rate monitor from this company. They give free 2nd Day Air delivery, and the watch arrived in perfect condition. Now if I can only stop being lazy and use it!
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Overall Rating:Store Rating: 2.0
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Lied about product availability and shipping
by vwagner ,Jun 23 '08
I wanted a stroller that I know was sold out most places. I exchanged several emails with HealthCheckSystems to ensure that the stroller I wanted was actually in stock. They assured me that it was. I ordered the stroller and received an email saying it had shipped. After two weeks I called the company to find out where the stroller was. Turns out not only did they not have the stroller in stock in the first place, it was on backorder for four months. I canceled my order and will not do business with them again.
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Overall Rating:Store Rating: 1.0
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I will not use this site again. Too much worry.
by yoarlin ,Jul 24 '08
My experience with Healthchecksystems is not good. They pull you in with a low price offer, they bill your credit card with remarkable speed, and then the line goes dead. There is virtually no way to track your order, to know how it is being shipped, or if it is being shipped.

When I call the customer service number I am on hold for a long time and then it goes to one of those automated message machines that promises that someone will call you. I give them my cellphone and no one calls.

Still waiting for news of my order of a Burley Trailer. It has been 2 weeks with no information and no response from the company. I googled healthchecksystem scam thinking maybe this was one of those fake sites that look so real but just eat your money. It is somewhat reassuring to know that others have ordered from them... but where is my order? $190 out there somewhere and nothing to show for it.

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Overall Rating:Store Rating: 1.0
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Stay away from this company
by mei1 ,Sep 15 '09
I ordered a glider and ottoman. The order was delivered on time but with the wrong item. Also there was a punch on the side of the glider. The glider was not appropriately packed so the boxes were broken and the glider was dirty. Because HealthCheckSystems sent me the wrong item,  I called the customer service and the lady asked me to send pictures to approve that I received a wrong item. I sent the pictures and then the lady asked me about the item number on the boxes. I told her that I throw the boxes away because they were so dusty. The lady immediately e-mail me back stated that if I don't have the original boxes they cannot help me. I have ordered many products on-line but this is a ridiculous company. stay away from it if you can.
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Overall Rating:Store Rating: 1.0
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Poor ordering, shipping, & service - Avoid or watch order carefully
by flerchjj ,Oct 08 '09
Very poor ordering & shipping process. I placed a $500 dollar order for a stroller from them. I was promptly charged and notified the order would ship in 24 hrs. Tracking number or notice of shipment were not sent after 3 days.

I sent an email requesting status on the order/shipment and they never replied. I called & they claimed they couldn't find the shipping information in the system and no-one was in from shipping, but they would contact me with shipping information the next day. I wasn't contacted & ended up calling them back (they claimed phones & computers were down all day).

I did get the shipping number, which showed they shipped the order after I called them the first time. I've lost a bit of faith and hope everything arrives as advertized.
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Overall Rating:Store Rating: 1.0
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very bad!!
by vika09 ,Nov 20 '09
Placed an order on 11.10.09 -called 11.16.09 to follow up on delivery and foundout -they never ship my order(nobody even called me).Finally they shiped on 11.18.09 but the baby shower is on 11.21.09 and i am going without gift!Makes you wonder-do i want to order from HealthCheck System again-NEVER!!!
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Overall Rating:Store Rating: 5.0
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Great price and fast shipment
by elprice ,Nov 27 '09
Purchased the Seca 807 digital weight scale.  Shipment was well protected to prevent damage during transit.  Very satisfied with the transaction and the scale which is accurate all of the time.
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Overall Rating:Store Rating: 5.0
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Fantastic, cost effective, fast
by lcilightNew Member ,Dec 23 '09
Looking for a particular doll buggy for my granddaughter on Dec. 17th. Found it on the Health Check Systems website. While other companies said it would arrive after Christmas, HCS said it would ship in 24 hours. It was less expensive here, shipping for this 22 lb. toy was free and it arrived on the 22nd.  Great service!  Will go there first next time.
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Showing 1-61 of 61 reviews Back to paged view

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Overall Rating:Store Rating: 5.0
 
Mar 19 '09

This is my 2nd order from them - I rec'd both orders in a timely manner and never even had to contact them
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Overall Rating:Store Rating: 1.0
 
Jul 10 '08

Very unfriendly and impersonal
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Overall Rating:Store Rating: 5.0
 
Jun 05 '08

The adapter did not fit the model of car seat as indicated on the website.
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Overall Rating:Store Rating: 4.0
 
Feb 26 '08

It would have been nice to receive an email copy of my receipt and tracking information.
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Overall Rating:Store Rating: 4.0
 
Feb 23 '08

The product I received was used. I didn't know it was going to be used, so I was disappointed when I noticed this.
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Overall Rating:Store Rating: 2.0
 
Apr 02 '09

Product was on back order. I had to call several days later to learn this fact. The product is still on back order. I have not once received a follow up call or email update. Terrible communication.
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Overall Rating:Store Rating: 5.0
 
Mar 08 '08

When the company first processed my credit card, it was declined. I got a very pleasnt email informing me of that. I called Customer Service and spoke to a very polite and helpful gentleman who checked the number and expiration date, which were correct, then ran the card again. This time it was accepted, and I expect to get the shipment in about a week. I was impressed with the Customer Service, and the site has an excellent selection of high-quailty health monitors and equipment.
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Overall Rating:Store Rating: 3.0
 
Mar 06 '08

I guess that in themselves Healthcheck Systems were okay but the problem is that the product I bought from them was drop shipped and they did not indicate on the web site to the best of my knowledge that this would be the case. Because the item was drop shipped they really had no control over delivery and I find that to be and issue with drop shippers. I guess as a result I didn't receive notification of who the carrier was or a tracking number to know the status of my order. I only received an immediate order confirmation from Healthcheck Systems. When I wrote an email to enquire what was happeing with the order no-one responded! I eventually called and was greated by polite people but I did have to call twice in order to get a proper status update. I understand that free shipping was provided but I don't think that voids a vendors' obligation to keep a customer notified of the status of the order and ensure that delivery is carried out in a timely manner. The product itself is great and arrived within a week and a half which is not too bad of a delivery time but sadly I do have an issue with drop shipping and particularly when I am not informed that the company I am purchasing from doesn't have stock and is drop shipping. I personally prefer not to buy from companies that drop ship and therefore this would be my primary reason not to buy from Healthcheck Systems again.
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Overall Rating:Store Rating: 4.0
 
Mar 12 '08

The only thing I didn't like about the experience was that on the search engine it showed the PayPal emblem for this merchant and when I went to check out PayPal was not an option.
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Overall Rating:Store Rating: 5.0
 
Jun 18 '09

I ordered the car seat base from Healthcheck Systems because they were offering the best price with free shipping. I was not in a hurry to receive my package, however, I ordered it on a Thursday and it was delivered the next day (Friday)... This was the fastest online purchase I have ever made. I will definately order from Healthcheck Systems in the future.
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Overall Rating:Store Rating: 2.0
 
Dec 10 '09

It's been 9 business days (11 total) since I placed the order. With the exception of the initial e-mail confirming receipt of the order, I've heard nothing. I ordered from 5 different places on the same day; this is the only item I have yet to receive. All other items ordered (even engraved items) were sent in a very timely fashion. It is also the only company that does not allow you to track the progress of your order. An e-mail sent to the company asking for status was not answered promptly. With all the other options out there, will go elsewhere next time.
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Overall Rating:Store Rating: 5.0
 
Feb 24 '08

all good
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Overall Rating:Store Rating: 5.0
 
May 28 '09

Please don't change the existing system it works better than most seller's sites I use. Thank you.
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Overall Rating:Store Rating: 1.0
 
Nov 19 '09

i received an almost immediate email confirming order on 11/9... since that date, i have received NOTHING... except this survey... not happy, since the confirming email stated product would ship in 24 hours???????? yeah right!
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Overall Rating:Store Rating: 5.0
 
Jul 02 '09

I was really surprised with the options, follow up and delivery. I recommended this site to a couple of friends. Thank you.
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Overall Rating:Store Rating: 4.0
 
Feb 29 '08

Very pleased with shopping experience
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Overall Rating:Store Rating: 2.0
 
Nov 05 '09

Never rec'd confirmation of order. I had to contact Healthcheck Systems to check on order status. Was told item was on backorder after I called them!! Needless to say I cancelled my order immediately and purchased same item from another website and at a much lower cost!!!
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Overall Rating:Store Rating: 5.0
 
Mar 23 '08

item was received with many missing pieces. it looked like a display or a return. customer service was good and put me in contact with trailor manufacturer for replacement parts under warrenty.
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Overall Rating:Store Rating: 4.0
 
Jul 26 '08

The camera for the video monitor came in but didn't work properly. I've had to return it.
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Overall Rating:Store Rating: 5.0
 
Apr 25 '09

Everything was as expected. Thanks!
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Overall Rating:Store Rating: 5.0
 
Jun 27 '08

This vendor was great to work with. I called to make sure the product was in stock (specific color - difficult to find through other vendors - item was sold out), and customer service was very helpful and confirmed they had it even before I placed the order. There was also an error during internet order, and agin, customer service reacted very professionally. I am very pleased with this company. I would order again from them. Thanks!!
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Overall Rating:Store Rating: 4.0
 
May 30 '08

I quickly found the product that I was looking for at a much better price than anywhere else online. Checkout was easy and fast, product was received in great condition quicker than I expected.
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Overall Rating:Store Rating: 5.0
 
Apr 16 '09

Price was the absolute best deal anywhere on the web. Tracking the shipment was extremely easy. Arrived exactly on time. Thanks.
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Overall Rating:Store Rating: 2.0
 
Apr 23 '09

the website indicated the device had an LCD monitor for tracking fetal heartbeat. However, the item I received was sound only with no monitor. It was misleading.
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Overall Rating:Store Rating: 4.0
 
Nov 23 '08

My tracking order was there at first but then my whole order vanished from the computer and I could not see it anymore. Thus I had to call customer service to get it. Would have been nice to not have to call.
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Overall Rating:Store Rating: 1.0
 
Dec 04 '08

Healthcheck didn't have the item that they were selling on their site. All I got was a very generic email saying they didn't have the item I ordered. They didn't even put any info as to what the item was or the order it pertained to. I had to look in my past orders file to match up the vendor name just to find out what it was I purchased that they weren't able to fulfill. So... item not really in stock and poor customer notification and follow-up.
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Overall Rating:Store Rating: 4.0
 
Dec 10 '09

Placed the order on the internet. No problems. Directions in the package. Assembled, works fine.
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Overall Rating:Store Rating: 5.0
 
Nov 12 '09

Nice merchandise.Made in USA
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Overall Rating:Store Rating: 5.0
 
Dec 03 '09

very pleased
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Overall Rating:Store Rating: 5.0
 
Oct 16 '08

Gates were received in 3 days
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Overall Rating:Store Rating: 5.0
 
Dec 10 '09

Great Deal. Thank you
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Overall Rating:Store Rating: 3.0
 
Dec 10 '09

Poor.
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Overall Rating:Store Rating: 3.0
 
Sep 03 '09

Their confirmation email of my purchase arrived promptly; however, the follow-up in regards to when the item was to be shipped was awful. I had to call three times to get an answer and then was told that I would need to call again if I wanted to get a tracking number for the item.
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Overall Rating:Store Rating: 5.0
 
Oct 01 '09

.
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Showing 1-34 of 34 surveys Back to paged view



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