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Very satified customer
by hunter_rice01 ,Oct 15 '07
My wife was just diagnosed with diabetes and we needed a glucose monitor. Being of the older generation, ordering on the computer is new to me. When I was on the website I found what I was looking for right away and the order was easy to complete. After reviewing my order I realized I had put the incorrect address so I gave them a call. The gentleman that helped me was very polite and he corrected the mistake immediately. I received my order in less than a week. Very satisfied customer.
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Great!
by crazy6mom ,Oct 15 '07
Had an easy time with this vendor. Purchased my baby monitor from them, and was totally satisified. It was shipped fast, worked right out of the box, and now I can see my son in his crib! A+!
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SENT WRONG STROLLER MODEL/COLOR
by mommyguru ,Apr 22 '07
I ordered a Bumbleride Stroller from HealthCheck Systems because they were the only one I could find that still had a 2006 Bumbleride Rocket in the Ruby color. The picture they showed matched the 2006 model. They sent me the 2007 model that has different fabric. I was so disappointed since we only ordered this from the to receive the 2006 model. Clearly, their online store's description and pictures are not accurate. After reading all of their reviews, I decided it was safer to purchase the 2006 seat cover fabric from another store to replace the seat cover they sent us in error. The stroller itself is fine, but the seat covers fabric design was NOT. Would not do business again unless I had no other options. We ended up spending an extra $72 for the stroller pads and fabric, but I thought it was worth spending the money so that I didn't have to deal with their customer service. We did receive the stroller on time. We had it within one week.
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LIARS!
by nicki645 ,Sep 20 '07
WORSE STORE ON THE WEB!
THEY ARE RUDE AND THEY LIE. I ORDERED A $350 CROOZER FROM THEM AND IT CAME ALL BENT UP AND PARTS WERE MISSING. I SPOKE WITH CHARLIE AND CARL AND THEY ARE THE RUDEST PEOPLE EVER. I AM STILL WAITING FOR MY REFUND!
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A good company to deal with, great customer service.
by oliabu ,May 12 '09
Ordered Chicco Keyfit 30 infant car seat. After two weeks with no email of tracking number I called customer service. The person I spoke to was very nice and honest. He told me it was on back order and asked me my due date. He said that if they did not get it in by agreed date (between the two of us) that he would cancel the order and call me to let me know. I recieved the item less than a week later and he called me to make sure I recieved item and it was in good condition. I was very satisfied.
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Will never buy from them again!
by aimana15 ,Jul 26 '06
I ordered a Chicco stroller from them. When it didn't show 2 weeks later, I called to check the status of my order. They said it has been shipped from the factory, and they'll get me the tracking #. 2 days later still nothing. I called again and asked to speak with a supervisor. They gave me a number to call for the factory. I called the factory - they said they have not even received the order info from HealthCheckSystems (that's 2 weeks after I placed the order and after my cc has been charged). I told the factory what it is that I ordered and they said they'll be sending it out to me today. We'll see.
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frustrating experience
by itwilldo ,Sep 27 '05
Its been a frustrating experience with HealthCheck Systems.
They say that it's been shipped to me when in fact they haven't
received it from the factory. Once the
Medweigh MS-3200 scales does arrive I find the transformer that powers the scale is
220 volt! I live in the USA and finding a 220 volt wall outlet is not what I had in mine.
The instructions are minimal and my questions were not to be found in the manual
nor was calling Health Check Systems helpful. For instance, it mentions
nothing about the RS-232 output and there are no drivers or software for it. .The case is built around the RS-232 port and it leaves no room to connect a cable to it. So theres no option to see if Windows will recognize a connection. I called
Health Check Systems and I could get few honest answers from them.
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Horrible customer service
by whiskeygirln66 ,Mar 24 '09
I ordered a Clek booster seat online from this store. Was shown on my conformation that it was in stock and would ship within 24 hours. Seven days later I have still not received it, yet my credit card was billed. (I thought they couldn't bill till order was shipped) When I called they informed me it was on backorder???? Why was I not notified? They had no valid reason. They agreed to change the booster seat to a color they have in stock and ship today. They refused to upgrade shipping so I would have it in the time frame I needed it. Their excuse? It was on sale so we can't give any further discounts. If it had shipped in 24 hours I would have had it by now. Customer service rep was extremely rude. Manager named Marc I spoke to was even more rude. Will NEVER buy from them again.
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nice experience overall
by ima426 ,Dec 09 '07
customer service A+ online ordering was nice and clear. received a coupon in my email and received 10% off my order - will definetly order from them again
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Fast shipping on a Polar
by chickpea1 ,Oct 13 '07
I got my Polar F6 heart rate monitor from Healthcheck. Placed the order on Tuesday, and got my watch on Thursday. They give free second day air shipping on their monitors. Cant comment on their customer service, never really dealt with anyone, and thats how I like it.
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Competitive Pricing and Timely Order Turnaround.
by heybemo ,Oct 17 '03
Ordered our product on late Tuesday Evening and the shipment was received on midday Friday. We were very satisfied with price, product offering and prompt order turnaround. We would recommend Health Check Systems based upon our order experience.
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I can't even get them to help me buy from them!
by oldnick ,Apr 30 '08
I am still trying to buy from them. I have had difficulties ordering on the site, and they never answer my emails without my having to ask three times, over a couple of weeks. When they do reply, they simply ask more questions. I am concerned about actually spending money with them and trusting them. I dread to think what would happen in a warranty return setup.
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Good experience, I recommend.
by georgiablue ,Feb 25 '06
Unlike many reviews, I received very good customer service. I called to check the status of an order (dreamer design rebound gst stroller) 3 days after the fact and was told I would receive a call back soon with the information. not 15 minutes later, my wife called me and said that she had received a call with our shipping number. 2 days later, we received the stroller. I was pleased with their followup and the fast processing of the order. The price was also the best I found. I would recommend this store.
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Flawless Experience
by clorpt ,Dec 08 '06
Despite reports of poor customer service, my experience with HealthCheckSystems was extremely positive. I ordered the Chicco C1 Travel System on a Saturday and the item was shipped the following Monday. I did have to email and ask for a tracking number, but it was supplied on the same day of my request. Email correspondence prior to placing the order was also prompt and accurate. The boxes showed up a little beat up, but the contents were no worse for the wear. I have nothing bad to say about my experience with HealthCheckSystems. I would not hesitate to use them again in the future if the price was right.
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Good price, fast shipping, intentionally misleading advertising
by jnbaron ,Nov 30 '08
Purchased Peg Perego SKATE stroller and coordinating car seat at great price and received it incredibly fast. However, the special "package" they had advertised on their website was very misleading (and deliberately so), offering a "free diaper bag" that was described as if it was the Peg Perego matching bag. Instead, it was a cheap piece of junk in a completely incompatible color. Inquiries to their customer service were met with complete indifference. Caveat emptor...
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Feb 29 '08
Very pleased with shopping experience
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Apr 23 '09
the website indicated the device had an LCD monitor for tracking fetal heartbeat. However, the item I received was sound only with no monitor. It was misleading.
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Nov 05 '09
Never rec'd confirmation of order. I had to contact Healthcheck Systems to check on order status. Was told item was on backorder after I called them!! Needless to say I cancelled my order immediately and purchased same item from another website and at a much lower cost!!!
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Mar 23 '08
item was received with many missing pieces. it looked like a display or a return. customer service was good and put me in contact with trailor manufacturer for replacement parts under warrenty.
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Jan 03 '10
Delivery was fast, item was well-packed and in fine condition. Very pleased with this seller.
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Jul 26 '08
The camera for the video monitor came in but didn't work properly. I've had to return it.
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Apr 25 '09
Everything was as expected. Thanks!
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Jun 27 '08
This vendor was great to work with. I called to make sure the product was in stock (specific color - difficult to find through other vendors - item was sold out), and customer service was very helpful and confirmed they had it even before I placed the order. There was also an error during internet order, and agin, customer service reacted very professionally. I am very pleased with this company. I would order again from them. Thanks!!
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Apr 16 '09
Price was the absolute best deal anywhere on the web. Tracking the shipment was extremely easy. Arrived exactly on time. Thanks.
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May 30 '08
I quickly found the product that I was looking for at a much better price than anywhere else online. Checkout was easy and fast, product was received in great condition quicker than I expected.
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Nov 23 '08
My tracking order was there at first but then my whole order vanished from the computer and I could not see it anymore. Thus I had to call customer service to get it. Would have been nice to not have to call.
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Dec 04 '08
Healthcheck didn't have the item that they were selling on their site. All I got was a very generic email saying they didn't have the item I ordered. They didn't even put any info as to what the item was or the order it pertained to. I had to look in my past orders file to match up the vendor name just to find out what it was I purchased that they weren't able to fulfill. So... item not really in stock and poor customer notification and follow-up.
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Dec 10 '09
Placed the order on the internet. No problems. Directions in the package. Assembled, works fine.
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Dec 03 '09
very pleased
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Nov 12 '09
Nice merchandise.Made in USA
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