HearthSong Online Store

On December 1st,I ordered 4 small items with standard delivery.On the 4th,I recieved an e-mail that my order was being processed.2 weeks went by so I called customer service.The rep told me they were backed up in the warehouse but I could expect delivery ...

WARNING! Do *NOT* order from this company, *nothing* but problems and headaches! Website would not work to place an order (not a cookie problem on my end!) after trying to send 2 emails to customer services and not recieving a reply to either one, I ...

My daughter rec'd a lovely birthday gift from Hearth Song last year. I had check their web site and since we had many gifts to purchase, placed an order. The order was for well over $100 and a $15 shipping charge. Right now I am very angry and ...

Personally I like shopping online, but with HearthSong I found some advantages to placing your order with them over the phone. Here is why: 1.- Their Online store gives you the impression which items can be wrapped - when actually wrapping is ...

I started shopping at HearthSong approximately four years ago and from my very first purchase I was hooked. Most recently I placed several orders over the holiday and during the post-holiday clearance. My favorite and most frequently shopped categories ...

They did a TERRIBLE job with my order. They definitely could not handle the Christmas crunch. Even though I placed an order on December 5, I still did not get all of the items before Christmas. I even called them 2 times before Christmas to make sure ...

This was first experience ordering from HearthSong. I had received their catalog and loved the interesting and imaginative toys they offered. Christmas was coming and I was looking for some fun items for my children's stockings. Pros of my experience: ...

I have had very positive experiences in the past with HearthSong, and I am especially pleased with the types of products they offer. However, their service this Christmas has been horrific. I ordered a number of items on December 15 with a free 2 day ...

I placed an order for their toy sewing machine with express 2 day shipping on a Thursday, believing for some reason that as their website states my order would be processed within 24 hours leaving me to believe that it would be shipped out the next day ...

Disappointed. I was taken by surprise. I called in and placed a two item order. Before completing the transaction I was read the list of items on special. One of the items I had ordered was listed. When I pointed this out and asked for the special price ...

I ordered several Christmas gifts from Hearthsong for a slew of nephews. I opted not to pay for quick shipping, because I was ordering on December 10th but didn't need the gifts until after Christmas. I suspected we'd be having the family parties ...

I ordered a majority of my son's Christmas presents over 2 weeks before Christmas. The week before Christmas, I called about the order, since I had only gotten 2 small packages shipped separately which were stocking stuffers. She assured me that all...

Well, where to start? I ordered three major items from this online merchant on December 7th intending them for Christmas presents for my 2 and 5 year old daughters and immediately received a confirmation stating that my order was received and would be...

One evening I was perusing the web in search of interesting art and craft kits for children when I happened upon hearthsong.com. The warm appearance of the HearthSong Online Store banner intrigued me with similar feelings to those emitted from...

Pros: Unusual products for young to mid-age children
Cons: products inappropriately aged

Finally, I found a great website specializing in educational but fun, children's toys, but my children have outgrown them!

I found the Hearthsong website while looking for a flower press for my daughter a nature and crafts enthusiast. Seeing...

Pros: A good verity of unique toys and crafts, prices are fair, quality is excellent
Cons: none

HearthSong has been one of my favorite catologs before I was online. I am partial to the craft selection. I have a seven year old daughter who has enjoyed the many crafts I have given her from HearthSong.

Some of the products I have...

What a terrible waste of wonderful products...Hearth Song is a complete nightmare. I placed my order on Sunday 12/9 with express shipping for $35.99 & received no confirmation email. Called on Wednesday 12/12 to check the status of my order & was

I will never use this site again.  The site itself is hard to navigate and the links do not work properly.  The site states a confirmation e-mail will be sent to you confirming orders but no e-mail is ever sent.  I even went back to the

This is the absolute WORST online shopping experience I have ever had.  I will NEVER order from this company again.  Took me an hour to order online (due to very slow server), then the website would not accept the promotion code.  I called

I purchased three marshmallow shooters, listed as "award winners," from Hearthsong for Christmas gifts, and none worked. This was disappointing, and kind of embarassing. When I contacted Hearthsong, they sent me a $25 gift certificate (much less than the