I was looking for a specific phone and was having trouble finding it. I searched and searched the brick and mortar stores without and luck then turned to trying to find it online. I found it right away at...
I've been purchasing work headsets from Hello Direct for 10 years, and have never been disappointed. The quality of units they stock is exceptional. For example, I just purchased a wireless GN9120 with a GN1000 automatic handset lifter for my desk ...
I purchased 3 products from this company over the last 3 months. The first product had problems. It was replaced by another brand that the clerk had no idea what they were talking about and it was not at all what I asked for. The 3rd shipment was a good phone, but the 2nd base had problems and kept cutting off the main base. After trying to make it work for 4 weeks and communicationg with Hello Direct, I sent it back. They refused it and said I waited too long to return it. 3 days too long. Despite my attempts to make it work, rather than return it, we are squabbling over 3 days???
Sometimes businesses get too big for their britches. I will never order them them again.
I ordered 6 phones from this company and they shipped only 1. When I contacted customer service about the issue, they said that their inventory showed the correct amount of phones and refused to send the additional phones I had paid for.
Having decided on the product, ordering was easy and delivery exactly as promised. Read more
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Oct 22 '08
this was very fast and you are able to compare items easily. On-line purchase and payment was fast with no problems. Delivery was extremely fast. Would buy from again, and would recommend them if you are looking for a phone solution they have the best equipment. Read more
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Oct 09 '08
It's hard to find some items on the website and using USPS for shipping means tracking is nil except for when the item was posted. Read more
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Mar 31 '09
One inconvenience on their website when checking on headsets was the many headsets they listed that were NOT available. Why list them if they are unavailable? Read more
Absolutely first class. I heartily recommend Hello Direct and I will order from them anytime I need a phone related product. I called for advice and clarification and found them to be very helpful in discussing my needs and helping me select the right products. Read more
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Oct 16 '08
We have found them very helpful and customer service is great. Read more
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Oct 24 '08
shipping took a long time since i only live 2 hours from the place Read more
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Oct 18 '08
Chose the product from their web site and ordered it. IT did not come with a packing slip or receipt which I found odd. Read more
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