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Hotwire

Hotwire

Overall store rating:  Store Rating: 2.0
Reviewed by 361 customers
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Showing 1-15 of 398 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 27   Next
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Overall Rating:Store Rating: 1.0
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We will never, ever book anything with Hotwire again, it was an absolute Hotmess.

by saramacmurphyNew Member, Jan 29 '12
We booked a vacation package - flight, hotel, car with Hotwire Vacations on Dec 4, 2011. On Dec 9th we received an urgent email message advising us to contact Hotwire about a flight schedule change.  After 3 separate attempts to speak to a customer ...
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Overall Rating:Store Rating: 1.0
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Misrepresents hotel amenities and services. Stretches hotel star rating

by dprimrose, Dec 21 '11
BUYER BEWARE!!! I have used Hotwire many times in the past to make hotel reservations with NO problems. However, it seems they now have very POOR quality criteria control and allow hotels to put what ever they what on the site to SUCK ...
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Overall Rating:Store Rating: 1.0
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Hotwire is a Scam - Stay away at all costs

by noweducated, Oct 31 '11
Order Accuracy = Zero; Customer Service = Double Zero; and Overall Satisfaction = Triple Zero Order Speed = slammed my credit card right then. First and last time to use Hotwire and cannot stress enough.... Buyer Beware!  ...
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Overall Rating:Store Rating: 1.0
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Horrible and I am so angry

by unhappy1981, Oct 27 '11
I booked with hotwire to go to las vegas and there was a promotion on for a free buffet meal with the hotel we were staying at.. We booked this hotel specifically for the meal as we cant afford to eat out for an entire week.. When i called hotwire to ...
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Overall Rating:Store Rating: 1.0
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Upsetting

by zvr3j, Sep 27 '11
So, we ended up with this hotel after using hotwire and honestly, I do not know why/how this inn still runs & why Hotwire offers this. I can't really say I stayed here since we ended up just leaving after seeing the room, but since Hotwire didn't give ...
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Overall Rating:Store Rating: 1.0
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A dreadful experience from a dreadful company

by blessemun, Sep 26 '11
Car Rental fiascoMy wife booked a car rental from Hotwire. They sold her insurance and took the money for it but failed to book the car rental. Two weeks beofre we left she spent two days sorting it out with HOTWIRE. They apologized for the mixup and ...
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Overall Rating:Store Rating: 1.0
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Suckerpunched Customer by Hotwire

by andrea85, Sep 21 '11
UNHAPPY DISSATISFIED CUSTOMER!!- Tried to purchase a hotel on 9/20. Hotwire site state “site unavailable”, so I refreshed the web page and tried to book the hotel once more; the page showed Hotwire site was unavailable again- then booked from ...
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Overall Rating:Store Rating: 1.0
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The absolute worst booking company out there. AVOID AVOID AVOID!!!!!!

by amcm22, Sep 20 '11
HOTWIRE is by far THE WORST booking company out there.  I paid $450 to stay at a TRAVELODGE!!!!! My first night there I went back to my room at midnight to find that my key did not work. I went to the front desk to find two prepubescent idiots ...
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Overall Rating:Store Rating: 1.0
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Misrepresentation of goods & rude customer service

by ybenyoussef, Sep 11 '11
Hi,I am writing this review to express how deeply I am disappointed in Hotwire's services. This is not the first time I use Hotwire for hotel reservation. I have recently made a reservation for a hotel room in Miami beach, ocean front area. ...
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Overall Rating:Store Rating: 5.0
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Hotwire is Understanding and Human!

by kkgorand, Sep 09 '11
Hotwire has won my business for life!  I made arrangements through Hotwire for a rental car when I was to go home to my high school reunion.  I rented a car for ten days at an incredible price, saving me around $150 over Budget's ...
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Overall Rating:Store Rating: 1.0
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No concern for their customers, bait & switch.

by akg4y, Sep 03 '11
Hotwire is terrible… We booked a car rental on the site after searching for Hobby airport in Houston. Somehow they booked us for a car at G. Bush International airport. We got the confirmation email within 2 minutes of booking and noticed the ...
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Overall Rating:Store Rating: 1.0
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Reservation was cancelled by Hotwire

by jturn40, Aug 22 '11
My wife and I had this experience with Hotwire.  Using Hotwire we selected a four star hotel in Reno, Nevada and we were booked for one night at the Silver Legacy.  We received a confirming email that the reservation was made and our credit ...
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Overall Rating:Store Rating: 4.0
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Hotwire.com offers very good deals and is easily accessible.

by yybenedb, Aug 18 '11
My Experience & ComparisonI have booked hotels using Hotwire.com a number of times. I also have experience using similar services (see my review regarding one that is worth avoiding, ...
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Overall Rating:Store Rating: 1.0
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I was cheated.

by nysyrus5, Aug 15 '11
Hotwire is a terrible company.I am not a computer-savvy individual. As a result, I was trying to book a hotel room and did not notice the small box at the top right-hand corner that states currency. I have booked through hotwire many times, and ...
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Overall Rating:Store Rating: 2.0
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Poor customer service

by efewell, Aug 10 '11
Booked a trip to Los Angeles via Hotwire.  The car reservation had incorrect pick up and drop off times (had the default noon to noon). Now this was probably my mistake, certainly in not double-checking it before hitting the final accept ...
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Showing 1-15 of 398 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 27 Next