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by kcgal_30 , Jul 18 '09
Hotwire is the WORST! I have used them twice and both times have been awful. The first time we got a 4 star hotel in San Francisco we got the Hilton. The bathroom had mold in the shower and was old. The lobby was great but that is about it. We decided to ...
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by ellenrose23 , Mar 12 '07
I booked a 2 star hotel in atlantic city. I was given a 1 star motel. (according to Hotwire's own ratings). After reading several horrifying reviews of this particular motel, I contacted Hotwire first by email. I have since spent over 2 hours on hold ...
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by heathers1 , Apr 17 '08
I believe Hotwire is very misleading. When I chose a 4 star hotel I was expecting to actually get all of the amenities that come with it. I would expect to pay extra for high speed internet and parking, but to be charged to use their fitness center is ...
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by ddsp233 , Mar 19 '08
I have generally made some great hotel deals using Hotwire.com. It is best if you aren't too picky with hotel brands and you are okay with driving several miles off an interstate to get there. I have not used Hotwire.com for flights as I am not usually ...
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by ausssieabroad , Aug 10 '06
DO NOT USE HOTWIRE - THEY ARE VERY MISLEADING. Hotwire offer discount hotel stays but do not give the name and exact location of the hotel until you actually book, however you can choose hotels within a certain area, in my case, the Back Bay/Copley ...
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by angrypetowner , Feb 08 '08
I recently read an article where the ombudsman for a major, reputable travel magazine offered some advice on Hotwire to a disgruntled customer. One part stood out to me in particular. The quote read: "Here's the thing about rooms booked through ...
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by epinions_user0 , Jul 01 '09
This was my first time booking a hotel stay with Hotwire, and I assure you this will be my very last.I just booked 2 nights on Hotwire.com for my husband and I and our 2 children (on the website defined as ANYONE between the age of 2 and 17) . ...
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by irievibezz , Apr 30 '06
I have booked flights, cars, and hotels with Hotwire. I will not be using them any longer! I booked two flights with Hotwire yesterday. They both have the same departing flight; however, they are returning on separate days. When attempting to book ...
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by alohadiver , Aug 27 '01
Pros: Somewhat cheaper than buying direct via internet. Cons: No frequent flyer miles, no change, no refund.
No frequent flyer miles, no change, no refund. In other words, if you need to change plans for ANY reason, you LOSE the entire cost of the ticket. No one will help you on this.
I purchased tickets a couple of months in advance. At the...
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by nickonet , Dec 22 '05
Here is my horror story with Hotwire. I am partly to blame as I had read bad reviews on epinions but still decided to book an hotel and a car for a trip to San Francisco from abroad. The deal was good: half the public price for Hertz and slightly more ...
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by rhuff , Sep 06 '07
I've used Hotwire before for car rentals and I think my wife has purchased airline tickets through them. I have never booked a hotel through Hotwire. Never a problem, until yesterday. I'm planning a trip with my wife through Bossier City, LA and ...
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by feather412 , Mar 15 '02
Hotwire is a lot like Priceline but I prefer it to Priceline simply because you a little more control over your options. I am always afraid to use Priceline for fear of what I may get. You have to be flexible with your times, however at least you know...
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by guv920 , Oct 16 '01
Pros: Flight prices are comparably low Cons: Customer service not helpful; questionable use of customers credit card
Introduction
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I have read some other reviews, which were mainly positive. I have made several very negative experiences with Hotwire. Those experiences may be exceptions, but I thought it might be helpful to have another point...
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by rwielk , Jul 01 '08
Be wary of Hotwire listed hotel class ratings. Hotwire hotel specialist ignored complaint that "three star" hotel placed customer in one star accommodation. The Hotwire customer is one bad roll of the dice away from a bad value deal, particularly when ...
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by desmondsmith , Mar 16 '09
Hotwire practices bad communications, and is a classic case of "Bait and Switch". I booked my hotel via hotwire looking for a decent two day stay out of town; prior to submitting I read the information that is provided, it said I would get a ...
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