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by abw1 , Jul 15 '09
Terrible experience. I recently booked a hotel on Hotwire that stated we would be getting a suite before booking. A few weeks later I was contacted saying the suite was unavailable. I responded asking what room we would be given in its place and hotwire ...
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by hunterjumper , Mar 24 '08
Hot Wire Dissatisfaction! I found that Hot Wire charged me approximately 25% more to book a hotel room through them than if I had booked directly with the hotel. I discovered this when I called the hotel to reserve an additional night. When I was ...
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by pyrofed , Jun 18 '09
So I took a shot at a "two and a half" star hotel for our upcoming weekend down in Galveston. Imagine my surprise when I was informed I would be staying at the La Quinta, a chain prominently identified as a "two" star hotel in the company's own rating ...
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by grrl_chef , Jun 21 '09
After watching our trip dates daily, I finally decided the lowest price was acceptable so I went to book. In the process, I kept getting an error could not process your request. I called customer service where I was told by an agent that I rec'd. that ...
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by rayray4522 , Nov 04 '09
Ok. I hope this review reaches a large number people who plan to use Hotwire to make reservation. I asked for a 2.5 star hotel in Asheville, NC, paid for it and then got a hotel that was barely 2 star based on 5 other online services and 1 star rating in ...
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by Bongsor , Jul 08 '09
Fraudulent. The web site leads one to believe that the hotel will be a major brand. Since I am familiar with the area I pulled the trigger and make a purchase. The result...a locally owned roach motel in the bad part of town. Called customer service and ...
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by hotwiresucks , Sep 11 '08
My wife tried to purchase a travel package this morning. Every single time she clicked on purchase, a message came up saying that the package was no longer available. We tried about 10 times, with her credit card, then mine. Later that ...
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by opinionstoall , Jul 21 '07
Hotwire uses a BAIT and SWITCH Scam charging for a hotel that is completely out of the Area you pre-selected. They show on a hand drawn, not to scale outline of a map, barely able to read a few grayed out unfamiliar city streets. They show NO cities ...
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by alkislim , May 31 '08
In Summary: YOU ARE GAMBLING WITH YOUR MONEY IF YOU PURCHASE ANY RESERVATION FROM HOTWIRE.COM. THIS COMPANY IS OUT TO PROFIT FROM CONSUMERS BY DECEIVING THEM Hotwire.com is anti-consumer in its policies. They profit from the fact that they do not ...
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by kat812 , Nov 19 '07
Hotwire has saved us a lot of money over the years- we rent a hotel perhaps 30 times a year for business travel, however I will not use them ever again- 2 hotels this trip would have cost us much less- they charged us 72.00 plus tax for one room, and the ...
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by leekaye , Jun 10 '07
I understand Hotwire offers zero flexibility once the room is booked but I'm not clear as to why. We booked our vacation and then heard that severe storms were coming. We hoped we could move our stay by a few days. After calling the hotel itself and ...
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by berlyk1127 , Feb 06 '08
Beware of star rating. They use the half star to put lesser hotels in higher ratings. I was told some hotels could go either way when I chose a 2.5 star hotel but received one that was in THEIR two star list. I called and went over this with them for ...
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by euroken , Jul 31 '07
Simple easy to use online service. I've used the service without any problems previously. My last experience was a nightmare, however. The information provided to me by Hotwire was incomplete if not misleading. I was left without the service I've ...
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by traveler45 , May 11 '08
Lost $628 thru Hotwire. We booked an airline ticket thru Hotwire and had to cancel due to an unexpected personal change. When you cancel with Hotwire you are able to re-book your travel at a later date within 1 year from the date of purchase and you ...
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by badexperince , Apr 15 '09
Don't use HOTWIRE!! Very Deceptive company!!! I booked a three star hotel on Hotwire . After making my payment on Hotwire, it came up as a La Quinta. I called Hotwire to express my disappointment since they show La Quinta as an ...
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