J.Jill Online Store

Finding out about J. Jill and their Online Store : For Christmas I received a turtle neck sweater, which was not my style nor was it my size. The gift giver was understanding and gave me the receipt so I could return it. The tag read J. Jill, a ...

JJill.com I have been ordering from J. Jill’s online store for years now. J. Jill offers a wide variety of high quality items ranging from business casual to an extensive line of active wear. The clothing is amazing with terrific attention ...

Pros: great product information, nicely navigated, easy ordering
Cons: high priced shipping for Canadian and foreign (non-US) orders

Perhaps not a familiar name to the majority of consumers, J. Jill is a fashion retailer specializing in casual/semi-casual wear for women. Generally appropriate for women across the size continuum, this is apparel geared for the group of women somewhere...

Introduction J.Jill online is a well-done website that displays a clothing line deliberately targeted at women in the age bracket of 35 and upward. There is some "snob-appeal" economics here, as even a basic T-shirt will usually cost well ...

UPDATE June 2005: I recently ordered some clothing from J.Jill and see now that you can make returns to the store. I made a return to the store and it went very smoothly. ORIGINAL REVIEW I have purchased J.Jill clothes through the web site a ...

Now that the holidays are over, time to buy things for yourself that Santa didn't bring you. Ladies, if clothes are what you missed out on, J Jill is the place for you.

In my opinions, J Jill is one of the best kept secrets in retail...

I have ordered a few times from J. Jill and only ended up keeping a couple of the things I ordered (I probably ordered 10 things total). For these hefty price tags, I expect natural fibers and really good quality. They do have lots of natural fibers ...

I love the clothes, although somewhat overpriced. Sales and promotions can help. The sizing is roomy, and sometimes a size down is needed on some of the oversized items, so read the description closely. If it says "oversized, or roomy" order down a ...

Beautifully made clothing at a reasonable price, right to your door. I can't begin to describe the fantastic quality of these clothes -- the fabrics, the tailoring, the design are all first rate. Once you start wearing these clothes you really develop an...

updated from last comment (site would not let me back in to edit) Buying from JJill.com was not the greatest experience I have ever had. It seems as though I had problems at every turn. From the ordering and the shipping, to the satisfaction with the ...

Hip, cool and comfortable. I just love J Jill clothes. Their site is easy to navigate and the clothes are outstanding in fit, quality and style. Their customer service is on par with Land's End.

I have a good friend who ruined a pair of J...

I have been buying from their on-line store for three year now. I have never been disappointed. I generally wait until the item is on sale as they are expensive BUT the clothes are unique. If you are looking at the item, you can enlarge it and get a ...

They have nice casual clothes, a little too expensive for what they are. Their shipping is also high. But the reason I will never shop there again is that they sold not just my address but details of what I ordered to other companies. I know this because ...

I love this store and I'm only 19! Great selection, fun, and relaxing style. The only bummer is pants don't fit very well, so online shopping tends to be costly with returns....

The dress (FG065C-Simply Gentle Dress)) and sweater (FG084A-Radiant Cardigan) were both HUGE and shapeless. A size small dress (36.5" x 29.5" x 39.5") actually ran 38" under the armpits straight through the waist to 44" at the hips. It looks like a tent or a size large. The sweater was shapeless. The lapel and collar don't lie flat or in any way that looks attractive, and it and needs to be pinned closed to have any kind of shape. 

They apportioned the coupon, so even if I kept the dress that cost $119 and returned the $79 cardigan, I wouldn't get the full discount of $25 off  a purchase over $100. 

Beware the processing/delivery fees. Most companies will pay shipping one way and you pay for a returm. With JJill you pay both ways. I paid $17.95 to receive these oversized items and now they're going to deduct another $6.95 for "processing" the return. So this is costing me $25 for no product. This is a complete disincentive for me to try anything further from them, especially with their sizing so off.