J&R is an authorized Internet dealer for a number of top brands (Sony, JVC, JBL, etc.), which guarantees that the merchandise they sell is the genuine article -- not gray market, not refurbished, not meant for a different part of the world. And for...
What you see is NOT what you get with J&R Music & Computer World. J&R Music and Computer World sells not only through their own web site but also sells heavily through Amazon.com, and J&R has total control over which products they choose to sell at ...
I recently purchased my final lens (No seriously, this time it's the LAST ONE!), my Canon EF-S 17-55mm f2.8 IS USM at J&R Music and Computer World. There is currently a $70 rebate available from Canon, which really sold me on the lens. At this ...
I started off coming to JR.com as my second choice, I would have preferred to use B&H, but they were out of stock of the Fujifilm F30 compact digital camera. So I buckled up for a ride with a new vendor that I was unfamiliar with. Starting at their ...
I can only describe our personal experience with J&R, and it was very good. We knew exactly what we wanted down to manufacturer and model numbers, and found the articles on J&R's web site without hassle. Although they displayed MSRP, there was a button...
It seems like decades ago that I first encountered j&r. Recently out of the military and living in the new York area put me in a rather poor position in the 1970's. Surrounded by high power and high quality people, living high quality lifestyles, ...
I do the majority of my electronics shopping online and even more research before I actually buy. I must say I think I have found the online retailer for me. I e-mailed (pestered) the customer service department several times before making my purchase...
Pros: 30 Day Return Policy; Sometimes excellent prices Cons: Chaotic site; prices lower on the phone
If you're familiar with the New York Times, you're familiar with the full-page advertisements for J&R (Everything) World. While J&R operates a fairly large physical store on Park Row in downtown NY, the same deals have always been available via their...
Looking for a good place to buy the next CD is was looking to buy, I found out about J and R. They had the CD I wanted for 7$, which was actually cheaper than I could find the album on Ebay or Half.com, or frankly, any other used CD store on the ...
I've placed 4 different orders to the J&R Music and Computer World Online Store within last three months or so, and every one of them has been fulfilled accurately and timely, and was delivered right on schedule. I can't really say anything about ...
This store may be slightly higher priced than other stores, but don't let that deter you from purchasing from them. After all you get what you pay for. After trying to buy a Digital Rebel XT from three other online retailers, who were offering the ...
Prices are lower than Best Buy, Circuit City, or CompUSA. Plus, if you don't live in New York, they don't charge you sales tax (a plus if you are buying big ticket items). They are also an authorized dealer for many brands. Real people answer the ...
Great selection of electronics, but lousy return policy. I am now basically stuck with a "lemon" tape deck I bought from them. It was Teac, defective right out of the box. I called J&R about the problem immediately after I purchased it, they said they...
They got everything going for them. I always feel when purchasing on line I'm dealing with highly professional people, particaurily customer service. Their emails are very timely and they keep me well informed of the progress of my purchases. They are my first choice over all overs when checking for a product availability; and I know the price is right and reasonable. They say, check three and buy from one, they've alwasy come on top. Read more
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Mar 04 '04
The shopping experience with J&R was easy and quick with no difficulties. The selection of merchandise was large and the descriptions were good. Ordering and shipping was hassle free. Read more
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Mar 18 '04
Easy to use on-line site. Good prices. Reasonable shipping charge. All items in stock. Impressive merchant. Read more
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Dec 24 '07
Very prompt service ordered one day shipped the next. Read more
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Aug 02 '07
Excellent no problems whatever. Would highly recommend to any online shopper.....thank you Read more
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Nov 23 '03
Everything was great except for the fact that they required me to call them after I placed the order before they would actually send it. While I understand that they were trying to ensure that there was no fraud on the credit card it unnecessarily delayed the shipment, I wonder if they are being too careful on this and hassling customers unnecessarily as a result. Other than that, so far so good. Read more
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Oct 06 '03
All of the itmes I ordered were stated to be in stock at the time of the order. Several days later, I was told that one item was cancelled from my order because it is not available.
When the order (for music CDs) arrived, they were packed in a padded envlope. However, two of the CD jewel case covers were cracked due to the packing material being inadequate for the job. Read more
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Jan 26 '06
Have purchased several items from J&R so was pleased to find them with the lowest price. Despite their upgrading to third day delivery, shipping/scanning label was unreadable, including my address, so UPS could not deliver. It took 3 e-mails to get J&R to respond (my standard experience with them is rotten e-mail response; they always want you to call). Package was not properly cushioned (shipping air pillow was not inflated), so two of three items broke out of their wrappings. Don't know what other damage may have occurred to the stereo unit because of rough handling by UPS and poor packing by J&R. Read more
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Jan 26 '06
I've been a mail order/internet customer for more than 25 years. Great selection of in-stock merchandise. Good prices, low shipping cost and excellent customer service. Read more
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Jan 06 '08
This was one of the easier web sites I have ever visited. The headphones were for my son in Iraq to use in the very small noisy trailers they are in. He received confirmation of the order the night the order was placed so he knows to look for it within the week. Read more
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Jan 11 '08
They should start a "How to sell online" school, for the rest of the "online stores"! Read more
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Aug 30 '03
I have done business with J&R many years ago when I lived in NYC, and have NEVER been disappointed. Their mail order/internet business is the same: Great. Kudos for the staff and management for offering great audio products at reasonable prices. Read more
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Sep 09 '03
I put a note on the order saying that this item was a birthday present and needed it within a week and was pleasantly surprised to get the item in a couple of days without paying extra for the service. Read more
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Aug 12 '06
Ordered on Sun., shiped on Tue., recieved on Thur.--really, really fast! Read more
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