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HomeWeb Sites & Internet ServicesOnline Stores & ServicesJ&R Music and Computer World Online Store
J&R Music and Computer World Online Store

J&R Music and Computer World Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 4148 customers
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Showing 16-30 of 1,832 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
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Good for researching items, great delivery time with UPS, not so great with freight company.

by jubal28 , Jan 20 '03
J&R is an authorized Internet dealer for a number of top brands (Sony, JVC, JBL, etc.), which guarantees that the merchandise they sell is the genuine article -- not gray market, not refurbished, not meant for a different part of the world. And for...
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Overall Rating:Store Rating: 1.0
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I will never buy from J&R Music and Computer World again

by frozengeek , Jan 23 '04
What you see is NOT what you get with J&R Music & Computer World. J&R Music and Computer World sells not only through their own web site but also sells heavily through Amazon.com, and J&R has total control over which products they choose to sell at ...
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Overall Rating:Store Rating: 5.0
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J&R Music and Computer World - Great Prices & Fantastic Service!

by soupcraze Epinions Most Popular Authors - Top 50, Jun 04 '08
I recently purchased my final lens (No seriously, this time it's the LAST ONE!), my Canon EF-S 17-55mm f2.8 IS USM at J&R Music and Computer World. There is currently a $70 rebate available from Canon, which really sold me on the lens. At this ...
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Overall Rating:Store Rating: 4.0
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Inaccurate inventory, poor website updates, good prices, good customer service over phone.

by lopton , Jun 28 '06
I started off coming to JR.com as my second choice, I would have preferred to use B&H, but they were out of stock of the Fujifilm F30 compact digital camera. So I buckled up for a ride with a new vendor that I was unfamiliar with. Starting at their ...
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Overall Rating:Store Rating: 4.0
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Very Good Experience, We'd go back for more

by neilkn , Nov 23 '02
I can only describe our personal experience with J&R, and it was very good. We knew exactly what we wanted down to manufacturer and model numbers, and found the articles on J&R's web site without hassle. Although they displayed MSRP, there was a button...
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Overall Rating:Store Rating: 5.0
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Quality products and service

by shia-longbeard , Sep 07 '08
It seems like decades ago that I first encountered j&r. Recently out of the military and living in the new York area put me in a rather poor position in the 1970's. Surrounded by high power and high quality people, living high quality lifestyles, ...
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Overall Rating:Store Rating: 5.0
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J&R gets 5's across the board!

by kooz , Feb 21 '02
I do the majority of my electronics shopping online and even more research before I actually buy. I must say I think I have found the online retailer for me. I e-mailed (pestered) the customer service department several times before making my purchase...
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Overall Rating:Store Rating: 2.0
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Some Things Require the Human Touch

by jmr50 , Sep 09 '01
Pros: 30 Day Return Policy; Sometimes excellent prices
Cons: Chaotic site; prices lower on the phone
If you're familiar with the New York Times, you're familiar with the full-page advertisements for J&R (Everything) World. While J&R operates a fairly large physical store on Park Row in downtown NY, the same deals have always been available via their...
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Overall Rating:Store Rating: 3.0
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Delivered on time. Packaging was horrid.

by mjp29 , Aug 12 '03
J&R has been around for many years. I remember receiving their catalogs as a child, and they had ve ...
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Overall Rating:Store Rating: 5.0
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Good prices, great services, backed by Amazon.com

by trekfan7 , Jul 07 '03
I've been obsessing over my selection of a digital camcorder for several weeks and I selected the So ...
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Overall Rating:Store Rating: 4.0
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Good Prices, Fast Shipping, but the item availability isn't too great.

by f6ftg , Apr 24 '04
Looking for a good place to buy the next CD is was looking to buy, I found out about J and R. They had the CD I wanted for 7$, which was actually cheaper than I could find the album on Ebay or Half.com, or frankly, any other used CD store on the ...
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Overall Rating:Store Rating: 5.0
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Every order was fulfilled and delivered on time, decent prices

by alexkr , Sep 07 '04
I've placed 4 different orders to the J&R Music and Computer World Online Store within last three months or so, and every one of them has been fulfilled accurately and timely, and was delivered right on schedule. I can't really say anything about ...
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Overall Rating:Store Rating: 5.0
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Best Online and Phone Service Possible!

by beaker121 , Jun 24 '05
This store may be slightly higher priced than other stores, but don't let that deter you from purchasing from them. After all you get what you pay for. After trying to buy a Digital Rebel XT from three other online retailers, who were offering the ...
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Overall Rating:Store Rating: 4.0
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CHEAPER BUT YOU WILL HAVE TO DEAL WITH CUSTOMER SERVICE TOO MUCH

by lilith99 , Dec 08 '03
Prices are lower than Best Buy, Circuit City, or CompUSA. Plus, if you don't live in New York, they don't charge you sales tax (a plus if you are buying big ticket items). They are also an authorized dealer for many brands. Real people answer the ...
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Overall Rating:Store Rating: 1.0
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Good selection, lousy return policy

by analogrulz105 , Sep 14 '02
Great selection of electronics, but lousy return policy. I am now basically stuck with a "lemon" tape deck I bought from them. It was Teac, defective right out of the box. I called J&R about the problem immediately after I purchased it, they said they...
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Showing 16-30 of 1,832 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next

Read Surveys Where do surveys come from?
Showing 16-30 of 2,573 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100   Previous   Next
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Overall Rating:Store Rating: 5.0
 
May 02 '06

Great service!
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Overall Rating:Store Rating: 5.0
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Feb 14 '04

They got everything going for them. I always feel when purchasing on line I'm dealing with highly professional people, particaurily customer service. Their emails are very timely and they keep me well informed of the progress of my purchases. They are my first choice over all overs when checking for a product availability; and I know the price is right and reasonable. They say, check three and buy from one, they've alwasy come on top.
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Overall Rating:Store Rating: 4.0
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Mar 04 '04

The shopping experience with J&R was easy and quick with no difficulties. The selection of merchandise was large and the descriptions were good. Ordering and shipping was hassle free.
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Overall Rating:Store Rating: 5.0
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Mar 18 '04

Easy to use on-line site. Good prices. Reasonable shipping charge. All items in stock. Impressive merchant.
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Overall Rating:Store Rating: 5.0
 
Dec 24 '07

Very prompt service ordered one day shipped the next.
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Overall Rating:Store Rating: 5.0
 
Aug 02 '07

Excellent no problems whatever. Would highly recommend to any online shopper.....thank you
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Overall Rating:Store Rating: 4.0
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Nov 23 '03

Everything was great except for the fact that they required me to call them after I placed the order before they would actually send it. While I understand that they were trying to ensure that there was no fraud on the credit card it unnecessarily delayed the shipment, I wonder if they are being too careful on this and hassling customers unnecessarily as a result. Other than that, so far so good.
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Overall Rating:Store Rating: 3.0
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Oct 06 '03

All of the itmes I ordered were stated to be in stock at the time of the order. Several days later, I was told that one item was cancelled from my order because it is not available. When the order (for music CDs) arrived, they were packed in a padded envlope. However, two of the CD jewel case covers were cracked due to the packing material being inadequate for the job.
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Overall Rating:Store Rating: 3.0
 
Jan 26 '06

Have purchased several items from J&R so was pleased to find them with the lowest price. Despite their upgrading to third day delivery, shipping/scanning label was unreadable, including my address, so UPS could not deliver. It took 3 e-mails to get J&R to respond (my standard experience with them is rotten e-mail response; they always want you to call). Package was not properly cushioned (shipping air pillow was not inflated), so two of three items broke out of their wrappings. Don't know what other damage may have occurred to the stereo unit because of rough handling by UPS and poor packing by J&R.
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Overall Rating:Store Rating: 5.0
 
Jan 26 '06

I've been a mail order/internet customer for more than 25 years. Great selection of in-stock merchandise. Good prices, low shipping cost and excellent customer service.
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Overall Rating:Store Rating: 5.0
 
Jan 06 '08

This was one of the easier web sites I have ever visited. The headphones were for my son in Iraq to use in the very small noisy trailers they are in. He received confirmation of the order the night the order was placed so he knows to look for it within the week.
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Overall Rating:Store Rating: 5.0
 
Jan 11 '08

They should start a "How to sell online" school, for the rest of the "online stores"!
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Overall Rating:Store Rating: 5.0
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Aug 30 '03

I have done business with J&R many years ago when I lived in NYC, and have NEVER been disappointed. Their mail order/internet business is the same: Great. Kudos for the staff and management for offering great audio products at reasonable prices.
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Overall Rating:Store Rating: 5.0
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Sep 09 '03

I put a note on the order saying that this item was a birthday present and needed it within a week and was pleasantly surprised to get the item in a couple of days without paying extra for the service.
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Overall Rating:Store Rating: 5.0
 
Aug 12 '06

Ordered on Sun., shiped on Tue., recieved on Thur.--really, really fast!
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Showing 16-30 of 2,573 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 100 Previous   Next



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