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by gizny , Oct 09 '02
I'm often reluctant to buy large goods over the web but J&R's website was so inviting I decided to give it a good browse.
I found the descriptions very informative. It seemed like they were written for me. There were product guides that gave a...
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by y2mezcal , Jul 15 '07
Extremely pleasant experience. Very surprised with prompt shipping. Could use more options in regards to shipping method. Easy to navigate website. This website is built for tranquility, other websites you are inundated with useless information, ...
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by mss747 , Feb 05 '03
I recently bought a Panasonic DVD-CP72 player from J and R. This was my first experience with these guys. I chose them because their price appeared reasonable and they had the lowest shipping charges amongst all the other merchants.
I called...
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by mpep_review , Jun 28 '03
If you you read the negative reviews of J&R, you'll see an emerging pattern. J&R purposefully misle ...
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by angonzalc , Jun 06 '07
Unfortunately I returned the item I purchased at JR Music (portable air conditioner). The description of the product did not include the size or the requirement of the installation, and we were not aware that it would not fit in our windows. The unit was ...
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by rterashima , Jun 06 '07
The item was very easy to find and the price was the best among the top retailers, both online and in the brick and mortars. We had done a lot of research in stores before purchasing. The process to order was very easy, as I had ordered from J&R ...
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by b2designlv , Jun 06 '07
What a great shopping experience my wife and I had on J&R Music and Computer World Online. First of all J&R Music and Computer World Online Store has one of the best selections of Apple computers outside of the Apple Store themselves. On top of that they ...
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by loki128 , Jun 06 '07
I ordered a much desired digital camera from J&R Music and Computer World Online Store so I'm sure I was overly anxious about its arrival. With that in mind, my only criticism would be that the delivery speed could have been improved but that will not ...
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by chippringle , Sep 21 '06
Cheaper than the big brick and mortar chains, the same prices or a little higher than the major online stores. But they have ~horrible~ customer service, and they're SHADY. J&R makes it a major headache to return anything - even if the item is broken ...
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by carussell , Apr 15 '09
I had broken my camera and needed to buy another camera in a hurry to be able to sell items on e-bay. I looked at several stores on the internet to see if I could find a camera that would make clear pictures and still be affordable. ...
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by temccoy , Jun 16 '07
This order was quick and accurate. So far the item has performed exactly as expected and I am quite pleased with the entire process. I would shop at J&R Music and Computer store again when the need arises. I did not have to use customer service, but ...
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by balboabob , Jun 06 '07
I have had several web purchases with JR.com and all have gone off without a hitch. Great price and great service. You deliver just as you promise. The site is much easier to navigate than other web merchants I have used. In addition, I have an APO ...
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by monsdomain , Feb 20 '06
After reading some positive reviews on JR.com and seeing their name pop up on most of the electronic equipments I Googled, I finally placed my 1st order with JR for a Panasonic DVD-S97S Upconversion DVD player. As with all of my previous purchases, I ...
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by evilmclmm , Jan 04 '09
When I called in my order over the phone the customer service staff were friendly and helpful with answering my questions, I ordered a Samsung NC10 Netbook (aka mini laptop)on December 17th. Even though I was interested in express shipping ...
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by eportzline , Jul 04 '07
As a frequent Northwest Airlines traveler, I often purchase items from merchants in NWA's "WorldPerks Mall." J&R is a member, so I checked prices for a set of Shure headphones and a Linksys router. Not only were J&R's prices the lowest of any store ...
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Oct 13 '07
J&R has the best selection and prices. I can say this uncategorically because I look around.
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Apr 30 '06
fast,reliable and efficient.
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Aug 02 '04
Excellant service, quick delivery, and as advertised products without bait and switch tactics or any deception of any type. All of the above at a fair, competitive price and without inflated shipping and handling costs that are so common place in the industry.
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Aug 01 '04
I prefer on-line shopping because I have grown too weary of the children that possess the brick and mortar shops any more. I am offended when I cannot get service and I resent having to train them to do their jobs. I have worked in retail too long and I am fed up with customer no-service. So, that is why I shop on line and I love it. I have no complaints. Thanks for being there.
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Jul 31 '04
My overall experience was great and I have already recommended that my friend shop there online. Thanks
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May 02 '06
J&R Music was very good people to deal with the package that my product came in was very well packaged i will give this company an AAAA and will buy again from them thanks J&R Music
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May 08 '06
"J and R" is one of the best e-tailers on the net!
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Feb 16 '04
This was a truly awesome buying experience. The merchandise (DVD player, PC camera and cordless phone) was carefully packaged and exactly as expected. The telephone was reconditioned, came meticulously packaged and works great. The website is very easy to navigate through and the prices are extremely competitive. I definitely recommend J&R Music for your electronic needs.
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Aug 14 '06
J&R Music is the Best!
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Sep 08 '07
had what I wanted. received quickly and in perfect condition. easy website
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Nov 22 '03
I ordered several computer, media, and electronic parts. JandR.com has an easy-to-navigate site and are fairly competetive for a site as comprehensive as theirs. They do not require you to create an account/login/password for every order(its optional, but not required). They show you the final cost before the page accepting the order. Previously I ordered something and hadnt seen the "out of stock" notice. Other sites change the ordering button to "waitlist" or something like that, alter the layout on the invoice or don't let you order it if a product is out of stock. This hadn't changed as of this order.
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Aug 16 '06
I chose Saturday delivery and did indeed receive the item on Saturday.
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May 08 '06
I had a small problem with the ordering process and a phone call solved that. Also the scope came sooner than I thought it would.
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Aug 18 '03
I get their emails with news about specials; I always enjoy browsing through information they send and frequently visit the website. They are the best retailer I've seen, both online and on the phone, for excellent customer service. I've purchased an air conditioner, CD's, a digital camera and more. They always have great deals AND you can trust them! What more could you want?!
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May 12 '06
Easy site to use. Items arrived on time in perfect condition. Also, have a phone # to call if needed. Some other sites have no phone service, only can send e-mail if you have questions.
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