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J&R Music and Computer World Online Store

J&R Music and Computer World Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 4240 customers

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Showing 521-540 of 1,973 reviews Page 1 ... 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 ... 99   Previous   Next
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Overall Rating:Store Rating: 1.0
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Worst service ever
by ,Nov 10, 2011
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Do not shop here! False advertising, just read the previous reviews about it's customer service, it explains it all.  I'm never going to shopping here
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Overall Rating:Store Rating: 1.0
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Want to try the getting worst customer service????
by ,Sep 26, 2011
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Then Shop here!!! That;s about the only reliable thing you will get from J&R. I bought a Denon receiver among other things. The unit never shipped  (advertised as same day shipping) Until I called 3 times and gave them a bad review prompting a
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Overall Rating:Store Rating: 1.0
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Promises Promises - no intension to keep
by ,Sep 3, 2011
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I have Ordered a laptop that was in stock on their web site. 27/8One week later, I have called J&R "service" to find out that the laptop is not in stock and will never be....Will not buy from J&R. They simply cheated
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Overall Rating:Store Rating: 1.0
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BAD! SAVE YOUR MONEY! THIS IS JUNK!
by ,Jan 14, 2011
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TERRIBLE! They sell junk! I bought a drum unit and it left terrible marks on my paper. I ordered a new toner, thinking it could be a toner, still left marks. printer says that i need to replace this new drum! Tried to contact the seller and they
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Overall Rating:Store Rating: 3.0
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Does not notify of backorders promptly
by ,Jan 4, 2011
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It wasn't for several days until after I placed my order that I received notification that the merchandise was on backorder.  I would have liked to have known much sooner. I saved some money by shopping here but it wasn't worth the expense of the
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Overall Rating:Store Rating: 5.0
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Great place for your electronic needs.
by ,Dec 29, 2010
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I recently purchased a WIFI radio from J&R Music and Computer store.  I have to say that both my customer service and satisfaction was awesome.  Not only did I receive the perfect brand new item within 2 days, but I had all of this
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Overall Rating:Store Rating: 5.0
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A pleasure to do business with!
by ,Nov 30, 2010
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I ordered a Toshiba 32C100U 32'' HDTV, which had an average price of $369 on-line.  J&R was selling it for $349 and I had a $10 off coupon code, bringing the total cost to $339 w/ free shipping.  Six days after ordering I noticed
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Overall Rating:Store Rating: 1.0
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Cancelled my order but have yet to refund the amount taken from my card. BEWARE
by ,Nov 16, 2010
(Not Yet Rated)
I ordered a camera lens however they wanted a copy od my card faxed for verification. I emailed several times to ask to pay via Paypal with no response. Despite the supposed problem with my card they still debited the amount from it then cancelled my
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Overall Rating:Store Rating: 0.0
 
Top of the line products from a reputable well run company!
by ,Oct 26, 2010
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When looking for music and/or computer related hardware, J&R has an extensive product line-up and always seems to have what I need, After the order is placed, J&R provides excellent communications on order status and lets me know when I can expect to
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Overall Rating:Store Rating: 5.0
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Good products, good service, good memories.
by ,Sep 23, 2010
(Not Yet Rated)
Here in Ashland, Oregon, I always check the J&R ad in the New York Times.On vacation in NY  years ago, I made a point of visiting the store. I was impressed by the stock and the no nonsense prices. Now I order from J&R and enjoy the memory
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Overall Rating:Store Rating: 5.0
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first place I would check for my next purchase!
by ,Aug 28, 2010
(Not Yet Rated)
Outstanding customer service.  We bought a camera from J&R and within a month or two, it broke.  We had called Panasonic, and their response was to ship it back and they would repair it or provide a refurbished camera to replace it. 
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Overall Rating:Store Rating: 1.0
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complete dissatisfaction, insulted, never do business nor recommend to anyone
by ,Aug 10, 2010
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In no way would I ever recommend J&R Electronics.  Not only did it take 6 weeks to correct my order (a new phone) being shipped to the wrong address, they kept insisting that it would be arriving shortly after each call I made to them. 
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Overall Rating:Store Rating: 1.0
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Would not buy from again!
by ,Jul 2, 2010
(Not Yet Rated)
Ordered a product (portable hard drive) from JR 10 days ago. The charge is on my credit card, but the product sits somewhere in the mysterious bowels of the USPS. Why J&R starts the package out with UPS who then hands it over to the USPS I have
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Overall Rating:Store Rating: 5.0
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Great customer service
by ,Jun 9, 2010
(Not Yet Rated)
I ordered a CD player from J&R that was on back order from the manufacturer. (J&R was one of the few on-line sites that listed this item and easily had the best price.) During the order process, it was made clear to me about the possible
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Overall Rating:Store Rating: 5.0
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EXCELLENT
by ,May 27, 2010
(Not Yet Rated)
J&R had just what I wanted at a reasonable price.  Their price was not the cheapest, but was within $5 of Amazon.  I originally ordered the "in-stock" item from Amazon, but received an e-mail telling me it would be two weeks before it would
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Overall Rating:Store Rating: 1.0
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false advertisement
by ,May 16, 2010
(Not Yet Rated)
This is a good product, but buying from http://jr.com/ is a bad experience for me.From BING search Ooma Telo was listed at price $179. But follow the link to jr.com, the price became $219. I should have stopped right there, but on top of the page,
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Overall Rating:Store Rating: 1.0
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Not very customer focused Will SPAM your email after purchase
by ,Apr 30, 2010
(Not Yet Rated)
Beware J&R shoppers, this merchant WILL SPAM YOU RELENTLESSLY after you make a purchase, begging for reviews. Their emails will not contain unsubscribe options (a violation of the Can Spam act) and they will ignore any and all requests to cease.
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Overall Rating:Store Rating: 5.0
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Very happy customer!
by ,Apr 14, 2010
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Perfect!  The order, # 104234717, was not what I needed (my fault completely) but the Customer Service representative at JR that helped me was awesome.  She was extremely helpfull and friendly.  She handled my problem quickly and I
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Overall Rating:Store Rating: 5.0
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fabulous!
by ,Apr 11, 2010
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As always ordering from J&R online was easy.  I called to place my order and the customer service was great.  They were helpful, polite and courteous.  The comparison options on the website were simple and straightforward and thus very
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Overall Rating:Store Rating: 5.0
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Excellent Performance and Delivery
by ,Apr 9, 2010
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I have purchased from J & R several times and WILL purchase from them again in the future. I have found their website to be informative and easy to use. Their delivery is exceptional and I know what to expect from them. I always look for the best
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Showing 521-540 of 1,973 reviews Page 1 ... 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 ... 99 Previous   Next

Read Surveys Where do surveys come from?
Showing 391-405 of 2,573 surveys Page 1 ... 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 ... 100   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
May 13, 2006
(Show)

Always a good experience
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Overall Rating:Store Rating: 5.0
 
May 13, 2006
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J&R MUSIC IS THE PARAMOUNT OF SHOPPING EXPERIENCES!!
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Overall Rating:Store Rating: 5.0
 
May 13, 2006
(Not Yet Rated)


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Overall Rating:Store Rating: 5.0
 
May 12, 2006
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Easy site to use. Items arrived on time in perfect condition. Also, have a...
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Overall Rating:Store Rating: 4.0
 
May 12, 2006
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Easy and quick.
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Overall Rating:Store Rating: 5.0
 
May 12, 2006
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good service
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Overall Rating:Store Rating: 5.0
 
May 10, 2006
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Good price, fast shipping and good tracking. All good. Excellent place to shop....
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Overall Rating:Store Rating: 5.0
 
May 10, 2006
(Not Yet Rated)

Excellent inventory and service. I received my merchandise within 48 hours of...
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Overall Rating:Store Rating: 5.0
 
May 10, 2006
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Great.
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Overall Rating:Store Rating: 5.0
 
May 9, 2006
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Correct item, correct delivery, and great price.
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Overall Rating:Store Rating: 5.0
 
May 8, 2006
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Excellent shipping and packaging. Super fair rates on multiple items.
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Overall Rating:Store Rating: 5.0
 
May 8, 2006
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I had a small problem with the ordering process and a phone call solved that....
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Overall Rating:Store Rating: 5.0
 
May 8, 2006
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good products and service.
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Overall Rating:Store Rating: 5.0
 
May 8, 2006
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"J and R" is one of the best e-tailers on the net!
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Overall Rating:Store Rating: 5.0
 
May 8, 2006
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good merchant, variety of products
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Showing 391-405 of 2,573 surveys Page 1 ... 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 ... 100 Previous   Next