J&R Music and Computer World Online Store

I'm often reluctant to buy large goods over the web but J&R's website was so inviting I decided to give it a good browse.

I found the descriptions very informative. It seemed like they were written for me. There were product guides that gave a...

I purchased a Nikon N80 with a 28-80mm and 70-300mm lens, some filters, and a strap. I looked up all the prices on the website and phoned in my order to take advantage of their best price guarantee. They matched lower prices available on other...

Their price match guarantee says that they would match the price of another AUTHORIZED DEALER within a period of 30 days !!! BEWARE !!! It doesn't work the logical way.

I phone-ordered a JVC camcorder from them yesterday with overnight...

Just purchased a Yamaha Receiver from J&R. Read all of the other reviews here and learned that I would probably get a better deal if the 800 number was used. The representative let me know up front that the product was not in stock but expected a...

Ordered the TV and Stand. Was told that the delivery would be w/i 7-10 business days. Stand came first and had a chipped glass panel. TV never came. On inquiry, was told that it was back ordered. Then subsequently told that it was in stock. Delivery...

Price on receiver could not be beat but you have to haggle. There like used car dealers.
Also bought another shelf top system that was broken. they upgraded the unit without additional cost and paid shipping in both directions. Asked for copy of...

Very disappointed at J&R. Shipped old version of FS2002Pro, which did not include rebate J&R advertised. Customer service tried hard through 3 layers of people to get me to eat the rebate. To be fair, ordering from them on-line is fast and efficient....

On Dec 12, I ordered online an electric refurbished Braun razor, I knew that Braun no longer manufactured the item, but it is not unusual to have refurbished items for sale, even though they are no longer manufactured. I ordered this as a gift for my...

I was worried about ordering from J&R. Their prices were as low as some of the "grey market" dealers so I decided to give it a try. I saved $100 off the price of my digital camera as compared to the CircuitCity, Best Buy, GoodGuys, etc. They were slow...

Pros: Fast delivery; good prices; helpful customer service
Cons: Some people who review them should meet "the real world"

Reading other reviews I asked myself "Do problems occur in the real world?". The answer is yes. I'll start off by saying I didn't get the lowest price on the web (people on the phone know about up coming discounts before they hit the web; it's a good...

I ordered a Sigma lens as a gift for my daughter and it could not have been easier. I ordered online and had my prodcut at my door in less than five days. It was well protected for shipping. This was my first experience with J & R but it won't be my...

I was looking for an amplifier, Pioneer GM-X564, for my car speakers. I must have looked at fifteen different websites until I remembered that J&R Music World had great deals in their store so why not try the website. I used to work in downtown...

I was more than satisfied with my experience in buying a Nikon Lite Touch 140 ED/QD camera. JandR honored their lowest price guarantee pleasantly and with no hasstle. They shipped promptly, and in packaging that assured arrival in mint...

Bought a Panasonic TC-15LT1 15"" lcd tv from J & R. I bought the TV for $50 less than advertised using J & R's price guarantee. J & R gave me the lower price without blinking an eye. I ordered by phone with no waiting. I wanted to get the TV from J & R...

Great selection of electronics, but lousy return policy. I am now basically stuck with a "lemon" tape deck I bought from them. It was Teac, defective right out of the box. I called J&R about the problem immediately after I purchased it, they said they...

My receiver came in less time than I expected and they had it lower than the web price posted. Just email them or call. Double boxed it too for security. Found it a little cheaper but felt safer with these...

I purchase nikon coolpix 5700 on Ag/18 ,the price on this merchant a little bit higher but they good service, no push you buy any asso for the camera, and the shipping cost so cheap, they call me to confirm my order on Aug/20 and they give me free two...

JandR is the best. They have the best prices, quality service and customer support available. They also support the Armed Forces overseas by shipping to APO addresses. I bought 4 PDA's from them so far and will continue to buy from...

I have ordered two receivers at two diffent times. Told it would ship out 1-2 days. Ten days later after I had sent e-mail, I was told it should be any day now. Cancelled order. Tried another receiver because they do have best prices, same results,...

Just received my Sony radio and am very pleased with the customer service of J & R. This was my second purchase and will not be my last. The above mentioned radio was out of stock when I ordered it and they were very up front about that. As soon...