Kraft Music

kraftmusic.com The Kraft Music website is very easy to navigate. The order I placed for a Yamaha bench and keyboard stand was shipped the following business day (I placed an evening order), arrived UPS Ground, and was well packed. k ...

I recently purchased a Roland DP990 digital piano from the Kraft Music Online Store.I can say that the experience and purchase were both stellar from start to finish. Scott was a knowledgeable and enthusiastic salesperson who listened carefully to my ...

I have purchased 2 pianos over the past 5 years, both of them from Kraft Music.  In each case, I needed a small footprint piano, but one with the feel and sound of an acoustic piano.  These are for young people just learning how to ...

I ordered a Yamaha P140 home bundle after talking with Adam about which item would be the best choice for me to purchase.  The bundle is absolutely fantastic and is a dream to play.  The prices at Kraft Music are second to none.  The ...

I was very hesistant with ordering an almost one thousand dollar product online.  I've been uneasy about spending even $50 online.  I imagined several things that could go wrong, anywhere from a damaged product, wrong product delivered, or one ...

Here's the testimonial letter I sent to Kraft Music:Adam, I wanted to write to tell you how pleased and happy I am with my online buying experiences at Kraft Music.  Your website is set up very well.  The bundled package Kraft ...

Kraft Music Rocks!
I recently purchased a Fender CD220SCE Guitar essentials bundle from Kraft Music.  I had several questions about the guitar and the various accessories so I called them and talked with their very knowledgeable sales and support staff.  I thought there might be a catch to the deal they were offering but found they were not hiding anything and were totally honest with me.
I placed the order and received the guitar package.  I am very pleased with the purchase; the guitar was set up perfectly for me and has a very nice sound.  The hard shell case and guitar stand are very nice and the electronic tuner works great.
Not only was the merchandise excellent but the sales staff went out of their way to ensure I was satisfied with my purchase and followed up with me later to make sure I wasn’t having problems with anything.  I will definately buy from this company in the future!
Del

I found the Kraft music store through Ebay, and watched a very helpful video on YouTube about the product I was interested in.  They offered really great deals on keyboard packages, including a quality gig bag and stand, a music book, and a flash drive - really great things to have!  Living in New York, I figured it would take at least a week for the three boxes from Wisconsin to get to me, but it took TWO DAYS! For free!  I was very impressed with the quality of their service and the speed of the shipping.  They offer a lot of package deals for instruments and they are very helpful and approachable, even for online customers!  Highly recommended!  Thanks Kraft Music!

My service experience with Kraft Music exceeded my expectations right from the start.

First of all, I could not find a package deal for exactly what I needed in a digital piano package. So I figured it never hurts to ask. They delivered wonderfully -- Scott worked with me to remove things from a package that I didn't want/need and substituted things I did want/need so I could still get the best price on a package that had everything I needed and nothing I didn't.

The shipping was prompt and exactly as advertised.

The digital piano package was packed very well, had all of the parts, assembled without any problems, and everything was in brand-new condition.

Based on my experience with my digital piano package purchase, I would definitely consider Kraft again for any future instrument needs I may have.

I purchased the YAMAHA P-155 with the home essentials kit. The service was amazing, they shipped the product right away. I had some sort of damage on the keyboard and had to replace it. They took it back, sent me a UPS label for return and the replacement keyboard within less than a week. Special thanks to Scott - the sales guy that helped me to get the replacement. The price was the best - I compared with other places MusicianFriend, SamAsh and others - they are the cheapest, around 10% less. Would buy there again!

Great experience with them.  Scott helped me figure out exactly what I was going to need in my order and had it out the door ASAP!  Great service, I will definitely be ordering from them again.

I had narrowed down my choice of digital piano's to two, but was unsure of which one to buy. I called Kraft Music and Scott helped me decide which one would be best for my needs. I made the purchase with Scott and the piano was shipped to my home promptly. 
Scott followed up with me a couple months later via e-mail, to check on how my piano was working out for me (great!).
I definitely recommend Kraft Music, and it's nice to know that there is a retailer out there who provides truly personal service in this age of online purchasing.

I ordered a console digital piano Tuesday morning and it arrived the very next day...halfway across the country! 24 hours from ordering to set up and playing, amazing.  Scott at Kraft was very helpful, informative and patient. He even substituted a nicer bench in the bundle for no extra cost.  Really, I couldn't be more pleased.

My siblings and I purchased a Yamaha keyboard package for a Mother's Day gift.  I did quite a bit of comparison shopping.  The service from Kraft Music was exceptional and the price was good.  All my questions were answered promptly and thoroughly via e-mail and telephone.  Can't say the same for one of their competitors, who used a computer-generated generic e-mail response which did not answer any of my questions.  Once I selected Kraft Music, a friendly and knowledgeable salesperson went over my order in detail.  The shipping was speedy, and the product arrived well packaged and in perfect condition.  My mom loves her new keyboard.  I would definitely recommend this company to others!

  Dealing with this company was almost like a mom and pop music store, lots of personal attention. They had the best price on the keyboard I wanted and the shipping was quick and easy. They follow up with emails to ensure a good transaction. I recommend Kraft and would certainly buy from then again.