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Lands' End Online Store

Lands' End Online Store

Overall store rating:  Store Rating: 4.0
Reviewed by 116 customers

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Overall Rating:Store Rating: 0.0
 

Poor quality, High Prices, Poor Value

by , May 8, 2012 Rated a Helpful Review
We have been customers of Lands End for about 18 years.  Over the last couple of years, we have noticed the prices increasing 35% to 40% (but they are offering free shipping! -- How stupid do the CEO's think Consumers are?).  When we first ...
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Overall Rating:Store Rating: 1.0
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Poor Product, non-existent customer service

by , Mar 21, 2012 Rated a Helpful Review
I ordered my daughter's swim suit from the summer clearance sales. We have used it 3 or 4 times over the winter, and it is completely faded.  The background has gone from a nice, rich lavendar color, to a sickly looking white.  When I contacted ...
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Overall Rating:Store Rating: 5.0
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Land's End has a Beautiful Selection of Stylish Clothing

by , Feb 20, 2012 Rated a Very Helpful Review
I admit that I am a little picky about my cloths. When I really like a specific style I tend to keep going back to that style over and over. I like down-fill coats and the only place I could find a down-fill parka that seemed to suit me was Land’s ...
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Overall Rating:Store Rating: 2.0
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Sub Par

by , Jul 28, 2011 Rated a Helpful Review
This commentary is not about the quality of their clothing ... because  I am still waiting for the package to arrive. I received a shipment notification from Land's End and was unable to track it because the site STRANGELY DOES NOT PROVIDE A ...
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Overall Rating:Store Rating: 5.0
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Quality clothing, reasonable prices, excellent customer service

by , Feb 13, 2011 Rated a Very Helpful Review
I am not a shopper.  When I find a top I like, I can never find matching slacks and vice versa.  I would rather shop from home as long as I know the online store I am dealing with has a good reputation and will accept returns.  ...
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Overall Rating:Store Rating: 5.0
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Land's End has nice sleepwear!

by , Aug 31, 2010 Rated a Very Helpful Review
Last week, I was getting ready for bed and slipped into a cheap Hanes sleepshirt I purchased three years ago. As I pulled the very comfortable but well used nightie over my head, I noticed that it was starting to get threadbare and holey in the armpits ...
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Overall Rating:Store Rating: 5.0
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Best customer service, bar none

by , Dec 27, 2009 Rated a Very Helpful Review
I've been ordering from Land's End for about eight years now and I *love* this company.  Their products are high quality, they stock adequate amounts to fulfill orders, their reps are friendly and helpful and they get orders to you quickly. I think ...
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Overall Rating:Store Rating: 4.0
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Lands End Online: Large Selection and Quick Service

by Bryan_Carey is a Top Reviewer on Epinions in Online Stores & Services, May 6, 2009 Rated a Very Helpful Review
Online clothing sites are often tailor- made for one gender, but there are a few sites that combine clothing for the entire family into a single shopping site. One such site is LandsEnd.com, a retailer for clothes and more.  ...
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Overall Rating:Store Rating: 2.0
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Quality has decreased in past two years!

by , Mar 23, 2009 Rated a Very Helpful Review
I have been a faithful shopper of Lands End for 11 years now.  My four boys and husband walk around in clothing that is 80% Lands End.  I never had to return one of their products because of low quality, until recently.The last 2 years, ...
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Overall Rating:Store Rating: 1.0
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Horrid Customer Service Experience

by , Feb 7, 2009 Rated a Helpful Review
Members of my nuclear and extended families and I have been long-time, faithful customers of Lands' End.  The amount we have spent with the company over the years is almost certainly, quite conservatively, in the tens of ...
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Overall Rating:Store Rating: 5.0
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Landsend shopping and quality is top notch

by , Nov 13, 2008 Rated a Helpful Review
I've purchased clothes for my family and myself for several years from Landsend.  We love the fleece items and you can't beat the quality.  The last few years I've been buying the fleece pajamas for my 4 grandsons.  When the boys were ...
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Overall Rating:Store Rating: 5.0
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Pleasant, easy, reliable, can obtain samples.

by , Apr 6, 2008 Rated a Very Helpful Review
Many years ago I read about a towel test done by "Good Housekeeping" that cited Lands End as having especially absorbent towels, which I like. I'd tried unknown brands and some made by Ralph Lauren but decided next time we needed towels, I'd look into ...
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Overall Rating:Store Rating: 5.0
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Land's End is a great place to shop!

by , Dec 21, 2007 Rated a Very Helpful Review
My experience with Land's End Catalog and online ordering has been great! I am a serious clearance and sale shopper. Naturally I navigate to the special priced items. One year they sent out a clearance catalog at Christmas time. I ordered over the phone ...
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Overall Rating:Store Rating: 5.0
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Very easy to navigate site with quick and accurate orders, but mildly irritating customer service

by , Jul 15, 2007 Rated a Helpful Review
Shopping at Lands' End On-line Store has always been an easy and positive experience. The links and drop-down menus work very well. In the past two years, I have ordered ties, pants, gloves, shirts, and shorts. The delivery speed has always been very ...
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Overall Rating:Store Rating: 5.0
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Cheapskate Finds the End

by , May 3, 2007 Rated a Very Helpful Review
Lands’ End is a direct merchant of quality, casual clothing, luggage, and home furnishings based in Dodgeville, Wisconsin. Most of their business is generated over the Internet or via their mail order catalogs. Lands’ End began as a sailboat ...
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Overall Rating:Store Rating: 5.0
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Lands End Online Just a Few Clicks Away.

by , Mar 3, 2007 Rated a Very Helpful Review
I have purchased many items from Lands End Online Store. It is easy to order the accuracy of my order has been perfect. When they call me to clarify my orders their customer care specialists are wonderful. The customer service is exceptional in fact. ...
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Overall Rating:Store Rating: 4.0
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Nice store, but no phone call please!

by , Jan 1, 2007 Rated a Very Helpful Review
Personally I am not really a fan of the type of things this store sell, but I've been receiving catalogs from the store regularly (probably other mail order companies given my name and address to Land's End), so I sometimes open their catalogs and find ...
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Overall Rating:Store Rating: 4.0
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Lands End: Quality tailored clothes... but what's with all that orange?

by , Dec 31, 2006 Rated a Very Helpful Review
Lands' End used to be a shining example of a great company -- but recent experiences have left me questioning whether this reputation will last. I've been a loyal shopper of Lands' End for for 8-10 years, placing about 4-5 orders a year. Here's what ...
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Overall Rating:Store Rating: 5.0
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Simply The Best Online Store On The Internet

by , Oct 6, 2005 Rated a Very Helpful Review
What can I say? I love this store. Ordering online is so easy and quick, it's simple to navigate and their merchandise is superb. I ordered a beautiful cashmere cardigan for men, on sale for $74.00, over half off it's regular $174.00 ...
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Overall Rating:Store Rating: 4.0
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Lands' End: Catalog Shopping Made Easy Thanks To the Internet

by , Jul 6, 2005 Rated a Very Helpful Review
I hate to shop, and I particularly hate to shop for bathing suits, but this summer I've been spending so much time in and near water that my one bathing suit really needed to be supplemented by a few others, plus it was incredibly uncomfortable. I ...
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Overall Rating:Store Rating: 5.0
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Intuitive searching through tons of selection and fast shipping!

by , Feb 13, 2005 Rated a Very Helpful Review
Purchased 2 Crew Cable Knit Sweaters 2 Crew Sweatshirt Tops 1 Mock Turtleneck Cable Knit Sweater 1 Funnel Neck Angora Blend Sweater Shipping = $11.95 It was easy and pleasurable to shop at Lands' End's online store. All the products are ...
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Overall Rating:Store Rating: 5.0
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Really good customer service

by , Jan 22, 2005 Rated a Very Helpful Review
I've been using Land's End for years, and recommend them highly for no-nonsense clothing that's very comfortable and reasonably durable. FROM CATALOG TO ONLINE I started off with catalog shopping, and still get ideas from the catalog before going ...
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Overall Rating:Store Rating: 4.0
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Land's End Online Store: Quality Basics with Quality Service

by , Jan 7, 2005 Rated a Very Helpful Review
Christmas in my family always brings with it one nighmare: the annual requested picture of all the grandchildren that my mother can't live without. Nothing says hell on earth like six children five and under having to pose and smile at the same time, all ...
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Overall Rating:Store Rating: 4.0
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Lands' End Online Store offers wonderful long-lasting merchandise.

by , Aug 26, 2004 Rated a Very Helpful Review
LANDS’END.COM Lands’End.com is an online clothing store which also sells items for the home & luggage equipment. I have personally been shopping with them for over 6 years now. They have a very good variety of items for ...
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Overall Rating:Store Rating: 5.0
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Are you trying to give me a heart attack?

by , Jan 2, 2004 Rated a Very Helpful Review
In a last minute Christmas gift buying stroke of genius I decided to buy a pair of embroidered bath towels for my wife and I. A co-worker suggested I try landsend.com. I logged on and found they have an excellent selection. They have "good" towels ...
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Overall Rating:Store Rating: 5.0
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Lands End Online Store: Outlet Shopping When You Canít Get To The Outlet

by , Nov 6, 2003 Rated a Very Helpful Review
Iíve been a faithful shopper of Lands End for some time. Originally, I shopped through the store at our local mall. It closed after a period of time (although now Lands End clothing is available at Sears), and then Iíd shop from time to ti ...
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Overall Rating:Store Rating: 5.0
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A great place to shop!

by , Sep 24, 2003 Rated a Very Helpful Review
I had a gift certificate for Lands End, and I didn't want to bother with a catalog so I went online. ...
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Overall Rating:Store Rating: 3.0
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Wounded by new charges

by , Sep 21, 2003 Rated a Helpful Review
After some 15 years of filling my closet and chest of drawers with Land's End merchandise, I'm endin ...
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Overall Rating:Store Rating: 4.0
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Lands' End needs a site that functions before adding all the fancy details.

by , Jul 10, 2003 Rated a Very Helpful Review
Lands' End makes it very easy to find and buy clothing, and I have found it to be especially useful ...
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Overall Rating:Store Rating: 5.0
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Shop Landsí End.com for your discerning clothing needs.

by , Jul 5, 2003 Rated a Very Helpful Review
On the road to finding apparel that fits, Landsí End has earned its distinction as the end-of-the-li ...
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Overall Rating:Store Rating: 2.0
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Good merchandise, but disappointing service

by , Mar 28, 2003 Rated a Very Helpful Review
I've been a Lands' End customer for nearly 30 years, and I'd been happy to do business with them until my last order. When I placed the order online, I was told that all four items were in stock. The e-mail confirming the order said they were all in...
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Overall Rating:Store Rating: 5.0
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Their own motto says it best: Guaranteed. Period.

by , Mar 27, 2003 Rated a Very Helpful Review
Shopping online for clothing is something I'd rather avoid; sizes, fit, quality, selection vary so much among manufacturers. I feel that quality clothing is something that needs to be seen and tried on before purchasing.
Lands' End is a pleasant...
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Overall Rating:Store Rating: 4.0
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All in all, a very satisfying shopping experience.

by , Feb 28, 2003 Rated a Very Helpful Review
I made my first purchases at the Lands' End on-line store for Christmas '02. As usual, I was at a loss for ideas when my sister-in-law mentioned my nephew would like new Mocassin style slippers. I did a search and Lands' End came up as an option.
...
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Overall Rating:Store Rating: 5.0
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Great customer service, easy to use online store

by , Feb 8, 2003 Rated a Helpful Review
The live support is very helpful, especially when you are a bachelor like me and don't like shopping. They are always polite and give excellent advice. The oxford selection tool is a...
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Overall Rating:Store Rating: 4.0
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THE place for basics - both for home and clothing.

by , Jan 12, 2003 Rated a Very Helpful Review
There are so many things I like about Lands' End that I wish they had a better clothing selection! I have their website bookmarked and it's the first place I go for certain items.

I've purchased everything from bathing suits (best fitting and...
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Overall Rating:Store Rating: 4.0
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Quick and Easy

by , Nov 30, 2002 Rated a Very Helpful Review
I have shopped at lands end a few times in the last month. I have found it very quick and easy

I ordered using the website for lands end and was looking for a specific product I had little difficulty entering it into the search box and coming...
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Overall Rating:Store Rating: 5.0
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Two thumbs up

by , Nov 8, 2002 Rated a Very Helpful Review
I am very pleased with my purchasing experiences at Land's End. My office bought monogrammed polos and sweatshirts a few years back and it was the first time I'd ever tried their clothes. I was hooked. I decided to get one of their slender bathing suits...
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Overall Rating:Store Rating: 4.0
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Lands' End - Lots of Clothing in Lots of Sizes

by , Nov 1, 2002 Rated a Very Helpful Review
Preamble
With the Christmas season right around the corner, you may find yourself in a bind when it comes to purchasing for all of your family members. If you're someone who likes to purchase clothing, or items for the house, Lands'...
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Overall Rating:Store Rating: 5.0
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Land's End: quality, affordable clothes in a wide range of sizes.

by , Oct 15, 2002 Rated a Very Helpful Review
For the longest time I never shopped at Land's End. I found their clothes to be a little to conservative for my taste. I also imagined their quality to be lacking. However, I finally broke down because my oldest child starting wearing big kid ...
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Overall Rating:Store Rating: 5.0
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Lands' End Has Spoiled Me Rotten!

by , Sep 25, 2002 Rated a Very Helpful Review
Lands' End Online Store has the quality and usability that I expect from this company.

My Virtual Model is a good way to "try on" clothing before you order it. Also, their Customer Service Online Chat option is a great way to get answers...
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Overall Rating:Store Rating: 5.0
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Love this store!

by , Sep 17, 2002 Rated a Helpful Review
I have gotten excellent service from them and they sell quality merchandise. Their clothing is well made, durable and comfortable. I especially love the girl's tights. They are unbelievably thick and warm and they never seem to wear out. My...
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Overall Rating:Store Rating: 5.0
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They put the customer first!

by , Sep 3, 2002 Rated a Very Helpful Review
I have shopped with them frequently, and whenever I've had a problem, they've exchanged it, or given me a refund, with no hassles or questions. When they say Guaranteed. Period., they mean it. I've purchased diaper bags (love them!), clothing, luggage,...
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Overall Rating:Store Rating: 5.0
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High quality products at a "high quality" price

by , Aug 24, 2002 Rated a Very Helpful Review
I started ordering from Landís End when we moved to Chicago from the West Coast. We needed some warm weather clothing and Landís End was recommended as a premier retailer. Landís End is primarily a mail order apparel company that provides primarily...
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Overall Rating:Store Rating: 5.0
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Custom pants!!!

by , Aug 24, 2002 Rated a Helpful Review
I am very impressed with Lands Ends custom pants program. You enter a wealth of information about your measurements and they create customer pants for you.

On my second try I got the perfect fit! The only catch is if you return a pair they...
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Overall Rating:Store Rating: 4.0
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Reliable and quality items

by , Jul 29, 2002 Rated a Very Helpful Review
This online store has quality items. They have clothing, home items (some) and some types of luggage and shoes. I got my husband a beautiful jacket and the quality was great.

Their clothing lasts forever and doesn't seem to wear out. I've...
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Overall Rating:Store Rating: 5.0
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My Hubby Wears ONLY Land's End, now I'm a convert

by , Jul 27, 2002 Rated a Very Helpful Review
Pros: WIDE selection of colors and sizes, classic styles, durability, great people to do business with
Cons: Better deals in Mens than in Womens
Well, every man I have ever known buys his dress shirts from Land's End. Reasonably priced, great colors and SUPER durable.

Best Deals
For $25 you can get a nice shirt that will survive several years of trips to the cleaners. The $15...
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Overall Rating:Store Rating: 5.0
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Land's End online - swimming suits for D cup women - REJOICE!

by , Jun 21, 2002 Rated a Very Helpful Review
I could stand to drop some weight. I know I feel better when Iím a size 10, which is about right for my body structure. Iím in a 14 now, which is not real, real large, but it is larger than what I should carry on my frame.

One thing I...
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Overall Rating:Store Rating: 5.0
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Creme de la creme

by , Jun 10, 2002 Rated a Helpful Review
Land's End online is the paradigm of online shopping. They are the best. Their overstocks are a wonder, their delivery time is fast and best of all, their exchange policy is very easy to use. While the clothing is sometimes just a little bit too...
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Overall Rating:Store Rating: 5.0
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Lands'End Products and Customer Service Cause Addiction & Provide High Satisfaction

by , May 16, 2002 Rated a Very Helpful Review
Shopping for great value is made simple with Lands' End. That's what I found out in the 1990s when I was introduced to the merchandise and catalogs of this important retailing company. At the time, I had no idea that one of my best friends' sister was...
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Overall Rating:Store Rating: 4.0
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Great quality basics

by , May 14, 2002 Rated a Helpful Review
I have found that the items I have ordered through Land's end to be wonderful quality with a variety of styles to choose from and an overall great online shopping experience. Shipping is fast, customer service is a pleasure and returning an item...
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Overall Rating:Store Rating: 4.0
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My new Fave Store...

by , Mar 29, 2002 Rated a Helpful Review
I have been seeing these great shoes on T.V. and they were sold at LandsEnd.com.

So there I go to my computer to check this place out, only for one thing The Shoes!

Ok so they don't sell shoes only, they have tons of...
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Overall Rating:Store Rating: 5.0
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One of the BEST on the Net

by , Mar 23, 2002 Rated a Helpful Review
I've had the pleasure of shopping online with Lands' End for several years now. I have NEVER had a bad experience with this merchant...not even a mildly negative one! Their merchandise has also proven to be very high quality and their customer service is...
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Overall Rating:Store Rating: 5.0
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Lands' End...A New Experience

by , Mar 3, 2002 Rated a Very Helpful Review
I've been shopping with Lands'End for many years and anyone who has done the same, knows their reputation for quality as well as their commitment to customer satisfaction with an unconditional return policy. Recently, (around December), I purchased a...
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Overall Rating:Store Rating: 5.0
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Second-to-none customer service

by , Feb 10, 2002 Rated a Helpful Review
I have been a convinced Land's End shopper for years - first by catalogue, then online (I live in Switzerland).

I have never been disappointed with quality, it equals or surpasses well-known brands available here, and I am absolutely amazed...
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Overall Rating:Store Rating: 5.0
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Land's End, great clothes at a good price!

by , Jan 29, 2002 Rated a Helpful Review
Land's End is a great store, where one can find affordable clothes and an amazing selection. Personally, it is my favorite clothing store, for it offers a comfortable alternative to more popular stores. I have bought Land's End clothing (especially the...
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Overall Rating:Store Rating: 5.0
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Benchmark of mail order!

by , Jan 18, 2002 Rated a Helpful Review
The website is easily navigated, the pictures depict clothing accurately, the color "swatches" you can enlarge are very helpful, and all the necessary tools such as sizing charts are easy to access and understand. I've found that ordering clothes online...
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Overall Rating:Store Rating: 5.0
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Lands End.com---Preppies Rejoice!

by , Jan 2, 2002 Rated a Very Helpful Review
I have been a dedicated Lands End catalog shopper for about 10 years now, so it was my pleasure to initiate my online shopping experience at their site. From my catalog purchases, I knew I could expect attention to detail and superior customer...
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Overall Rating:Store Rating: 4.0
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Land's End Online: Service can't be beat!

by , Dec 30, 2001 Rated a Very Helpful Review
I ordered a swimsuit last summer. First it was the wrong size (the sizing guides on the web site aren't necessarily accurate -- order one size smaller), so I sent it back and got a bigger size. Then I decided I really didn't want a new swimsuit after...
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Overall Rating:Store Rating: 5.0
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Yes, This is the Place!

by , Dec 28, 2001 Rated a Helpful Review
I have had nothing but excellent experiences with Land's End. The service is impeccable (and you can actually reach someone quickly on the phone -- 24/7 -- if you need them), the products are terrific quality. The prices are a bit high, but check out the...
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Overall Rating:Store Rating: 5.0
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My Hubby Wears ONLY Land's End, now I'm a convert

by , Dec 15, 2001 Rated a Very Helpful Review
Pros: WIDE selection of colors and sizes, classic styles, durability, great people to do business with
Cons: Better deals in Mens than in Womens
Well, every man I have ever known buys his dress shirts from Land's End. Reasonably priced, great colors and SUPER durable.

Best Deals
For $25 you can get a nice shirt that will survive several years of trips to the cleaners. The $15...
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Overall Rating:Store Rating: 5.0
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Excellent Internet Store

by , Dec 2, 2001 Rated a Very Helpful Review
Pros: Good selection of products. Live on line help. Fast shipping
Cons: Virtual model doesn't always work well.
Excellent products and good information. Live on-line help is a very big plus. Virtual model lets you try on some of the clothing. Although a little pricey, you do get good quality merchandise.

Last Christmas due to living in a very small...
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Overall Rating:Store Rating: 4.0
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Great Casual Wear

by , Nov 29, 2001 Rated a Helpful Review
Pros: Great quality products!
Cons: Too expensive
Landsend.com has casual to dress wear, and also items for the home. My sister won't wear anything else!
They seem a bit overpriced on some things to me, but they do have a great sale page called "overstocks"
Like I said....I like great...
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Overall Rating:Store Rating: 5.0
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Lands End Lives On In The Online Format.

by , Nov 2, 2001 Rated a Very Helpful Review
Pros: Convient. Colorful Informative Virtual Model.
Cons: Still weary of using my credit card online.
The best way that I can describe Lands End online is that
its like having there catalog at the touch of a button on your computer screen.

Virtual MNodel
The benifit of using the online store opposed to the old fashioned method of...
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Overall Rating:Store Rating: 5.0
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"Tall" Orders And Then Some

by , Oct 29, 2001 Rated a Very Helpful Review
Pros: Easy Access, Build Your Own Model, Length Selection for Talls
Cons: Absolutely None
This is my favorite On-Line shopping sight and I am excited to write about it. Bear with my undying enthusiasm.

The first most important reason I love Lands End is that I am a borderline tall (my husband would say I am just "borderline", but...
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Overall Rating:Store Rating: 4.0
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Lands End a First Class Operation

by , Oct 11, 2001 Rated a Very Helpful Review
Pros: Quality of clothing, excellent customer service.
Cons: Higher than average prices, color swatch representation not always accurate.
Okay, just to depress myself, I added up how much money I have spent at Lands End Online...I would put the total here, but if my husband sees this, I am in BIG trouble. Suffice it to say I am a huge fan.

High quality clothing at reasonable...
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Overall Rating:Store Rating: 4.0
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My favorite store!

by , Sep 17, 2001 Rated a Helpful Review
Pros: Great customer service, great product, good prices
Cons: none!
This is one of my all-time favorite stores. I have shopped repeatedly at their site and have always been happy with my purchases.

I have had one return due to a minor defect and my account was promptly credited and no questions asked. I...
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Overall Rating:Store Rating: 4.0
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Land's End Has Their Place

by , Sep 10, 2001 Rated a Very Helpful Review
Pros: Quality clothing, year round selection
Cons: customer service is not accurate costly
Land's End has three strengths.

First, their clothing (when available) is quality.
Second, seasonal merchandise is available year round.
Third, their products are shipped carefully.

Land's End clothing is made of quality...
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Overall Rating:Store Rating: 4.0
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Lands' End is a cut above the rest!

by , Sep 4, 2001 Rated a Very Helpful Review
Pros: Site is presented well, easy to use, has many options.
Cons: None that I have found.
I do a lot of online shopping and Lands' End is one of my favorite online shops. The store has its catalog companion, but I always find myself preferring to use the online store. It's quick and I also feel that I am safe in using the site.

...
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Overall Rating:Store Rating: 4.0
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Lands End Shopping

by , Sep 3, 2001 Rated a Very Helpful Review
Pros: Dependable site, great overstock sales section
Cons: Not as trendy as I would like
I have shopped the Lands End website several times in the last month. I won a $100 gift certificate to their store and since Arkansas doesn't have one, I decided to use it online for ease.

Lands End's website contains clothing and accessories...
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Overall Rating:Store Rating: 2.0
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Folksy site, but confusing

by , Sep 2, 2001 Rated a Very Helpful Review
Pros: good clothes, stable site, nice service
Cons: hard to use site and extra features make it hard to navigate
Well, friends, I beg to differ. While I appreciate the midwestern friendliness of the telephone personalities at Land's End, and their perrenial sponsorship of Garrison Keillor's Prairie Home Companion on NPR, I cannot for the life of me use this site...
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Overall Rating:Store Rating: 5.0
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Lands End is ALWAYS there for us!

by , Aug 28, 2001 Rated a Very Helpful Review
Pros: Impressive website and service
Cons: sometimes more spendy than I would like
I am a constant Lands' End online customer. Why?

First of all, there are so many lame websites out there that are really slow to load and hard to navigate. Their site is top notch and always improving. It is easy to navigate to items of...
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Overall Rating:Store Rating: 5.0
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Land's End is the Bee's Knees!

by , Aug 23, 2001 Rated a Very Helpful Review
Pros: Quality merchandise, excellent customer service, vast selection, reliable size information, easy ordering process
Cons: Higher price points - you pay for what you get however
Have you ever stood in a long line at the department store to get a 'good deal' on an outfit that you 'just had to have'? Take it home, never lose those extra five pounds so that you can wear the outfit, and eventually put it in a garbage bag with the...
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Overall Rating:Store Rating: 4.0
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Super Catalog shopping!

by , Aug 12, 2001 Rated a Very Helpful Review
Pros: Lands End's the Most!
Cons: A bit slow, searching.
I happen to like Lands End's products. Anything I have ever bought through the mail has been top quality and lasts a long time. They do seem to have better merchandise than you can find in the stores.

I tried purchasing from Lands end...
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Overall Rating:Store Rating: 5.0
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Land's End the only choice!

by , Aug 12, 2001 Rated a Very Helpful Review
Pros: The best on-line store for quality, customer service and price.
Cons: I only wish they had a real store near me.
I have been a Land's End shopper for many years and I can tell you that there is no better place to shop. These guys do it right all the way! They have great quality products, the best customer service and the prices are great too. I could share many...
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Overall Rating:Store Rating: 5.0
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A great deal on swimsuits!

by , Aug 9, 2001 Rated a Very Helpful Review
Pros: Great selection and prices
Cons: Must be a good catalog shopper
I'm an expert on-line shopper. If you can buy it on-line, I usually will. But swimsuits? Hey, you have to try those on! So when my mother suggested I check out Lands' End's on-line store, I was a little hesitant.
When I arrived, though, I was...
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Overall Rating:Store Rating: 4.0
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Land's End - providing wardrobe staples

by , Aug 8, 2001 Rated a Very Helpful Review
Pros: Great quality and even more convenient than the catalog.
Cons: I am thinking and I still can't come up with anything.
I have been shopping at Land's End for years but during those years I have only shopped for a limited range of items. I have tried lots of different stores for my chinos and turtlenecks but keep coming back to Land's End.

During all the years...
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Overall Rating:Store Rating: 5.0
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Lands' End - A Great Place to Shop

by , Aug 8, 2001 Rated a Very Helpful Review
Pros: Quality merchandise, great customer service
Cons: Can be expensive, limited selection & availability
Yesterday, I received the flannel white sheets that I ordered along with pillowcases, towels, and soap. I LOVE the sheets. I've never felt a softer, richer fabric. The color of the pillowcases most be the ugliest color blue I've ever seen, but still,...
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Overall Rating:Store Rating: 5.0
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Lands' End a Great Resource for the Basics

by , Aug 7, 2001 Rated a Very Helpful Review
Pros: Wide selection of basic apparel
Cons: Increasing selection for extended size ranges, but not everything available in larger sizes
Whether you are looking for work or play clothes, Lands' End has always offered a wide selection of basics. I have been a fan of Lands' End since my high school days when "preppy" was in and button-downed shirts were de riguer. Unfortunately, as...
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Overall Rating:Store Rating: 4.0
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Mini Me! (Only Cuter)

by , Aug 6, 2001 Rated a Very Helpful Review
Pros: Your own model, site functions well, ordering self-explanatory
Cons: Homepage needs some aesthetic help
Positioned nicely in a market of hip and ultra-cool is Lands' End. Not hip, not ultra-cool, yet steady-as-she-goes delivering consistent quality and children's clothing that is applaudable.

Welcome To My Blue Existence...
...
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Overall Rating:Store Rating: 5.0
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Unique, stylish, GREAT

by , Aug 4, 2001 Rated a Very Helpful Review
Pros: Quality, style, value EASY to navigate
Cons: none yet
Land's End catalogues have new ideas in them every season. The home store, the business store, the women's bathing suits, are all wonderful. I have bought my husband several ties at Land's End. One tie had sailboats and the other had umbrellas. They...
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Overall Rating:Store Rating: 5.0
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Feel the love... and the joy and your swimsuit staying put!

by , Aug 4, 2001 Rated a Very Helpful Review
Pros: Fast, good customer service, make that GREAT customer service!
Cons: It's not the same as trying stuff on at a store...
I went to Landsend.com after my sister in law strongly recommended their bathing suits. I was a new mother and frankly, had a very pear-like body. Well, let's go back to the beginning.
Go to Landsend.com. From there you can just stay at...
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Overall Rating:Store Rating: 5.0
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Land's End: there is no better online store

by , Aug 1, 2001 Rated a Very Helpful Review
Pros: High Quality products, unbelievable customer service, GREAT discount products
Cons: None

I confess: when it comes to the Land's End website, I'm an expert. A professional. A maven. Perhaps even an addict.

Here's the whole story:

I am a working mother. I have two boys who grow quickly, spend a lot of their time...
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Overall Rating:Store Rating: 5.0
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Keeping My Feet Warm in Michigan: Land’s End Online

by , Jul 27, 2001 Rated a Very Helpful Review
Pros: good selection, high quality products, shipped quickly
Cons: some minor site confusions, a bit expensive
When I first moved to Michigan a couple of years ago, I needed to get some winter-weather clothing. (Having moved from Virginia, I knew that the clothes I already had werenít going to cut it!) Iím not sure what made me turn to Landís End for my...
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Express Reviews
Overall Rating:Store Rating: 5.0
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Customer Service can't get better for on line ordering
by ,Mar 30, 2013
(Show)
Clothes for the Spring.  Got them FAST (and free shipping). Great merchandise, but had to return one itme that just didn't hit me right.  Was able to just put it in the mailbox (free shipping back too), and got a credit within 3
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Overall Rating:Store Rating: 2.0
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Disappointed with discontinued product
by ,Jan 27, 2013
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Lands End has always been a great customer service company.  I have bought their shirts and touted them to many for more than 2 decades--now, however, they have apparently been overrun by the Sears mentality--forget quality.  After owning
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Inundated with junk mail every time I place an order
by ,Oct 17, 2012
(Not Yet Rated)
I have been buying Lands End clothing for a few years now and am very impressed with the quality of the products.  However an ongoing issue has left me not wanting to deal with this company again.Every time you place an order you are
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Loyal Costomer Giving Up on Lands' End
by ,Jun 19, 2012
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I have been a loyal customer of Lands' End for thirty years, but all good things come to an end. It seems that the quality of the clothing declines with each purchase, and has over the last several years. Lately my frustration is out of stock items.
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The above synopsis shows the experience was more of a pain than pleasure!
by ,Mar 11, 2012
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After years of shopping from your cataloque and being a satisfied customer I was very disappointed with your last cataloque "Family and Friends Event".The ordering information was very incomplete.  Shoes did not include the heel height and
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Don't go to Lands' End looking for high quality any more!
by ,Nov 3, 2011
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I've been a Lands' End customer for twenty years, and their name used to be synonymous with well-made goods. In the past three or four years, however, virtually every item I've ordered from them has been of extremely poor quality. Men's cotton sweater
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Overall Rating:Store Rating: 3.0
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Declining quality, impeccable customer service
by ,Oct 17, 2011
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What happened to Lands' End? Well, Sears bought them a few years ago to gussy up their image, and ever since then quality has slipped. It's not entirely fair to blame Sears, since LE had been declining a little since their 80s and 90s heyday when they
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very disppointing
by ,Sep 30, 2011
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delivery process is very disappointing and customer service is not helpful.  they sent the package starting with UPS and then transferred to Postal Office. after 2 weeks of receiving they email of shipment notification, I have no idea where
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Overall Rating:Store Rating: 3.0
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Lands End Quality Has Gone Downhill
by ,Jan 21, 2011
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I used to buy a lot of clothing from Lands End in the 90s. When they started having their items manufactured offshore, I stopped buying from them in protest. Recently I purchased a few items from them. As I feared, the quality of materials and the
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Overall Rating:Store Rating: 2.0
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The quality is gone
by ,Dec 11, 2010
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I used to love Lands' End clothing, especially their turtlenecks and mock neck sweaters.    They were made of much thicker, sturdier 100% cotton than any other retailer's turtles out there. They were a bit pricier but completely worth it
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HORRIBLE - HORRIBLE NEVER TO BE REPEATED!
by ,Nov 14, 2010
(Show)
HORRIBLE...DOUBLE BILLED CREDIT CARD - WOULD NOT ASSIST - LIED ABOUT REASON - TRIED TO BLAME IT ON CHANGED SIZES BUT IT HAPPENED BEFORE THE CHANGE - SAID THEY WOULD FIX IT - DIDN'T - SAID THEY WOULD CALL BACK - DIDN'T - ALL THIS TO AN AMERICAN AIRFORCE
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Overall Rating:Store Rating: 0.0
 
Excellent, but??
by ,Oct 4, 2010
(Not Yet Rated)
I have nothing but good things to say about the  customer service, delivery speed, order accuracy and quality of the merchandise.  For years I only ordered my shirts from Lands End.  It was one of the few places one could get exact sleeve
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Overall Rating:Store Rating: 5.0
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One of the best retailers on the web
by ,Sep 18, 2010
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I always go here to shop for my dad.  He loves the styles and the quality is terrific.  they have some of the best shopping tools around.  makes it really easy to shop for clothes on
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Not the company it was - endless mistakes, so blame the customer
by ,Jul 24, 2009
(Not Yet Rated)
I used to be a Lands End customer. But after they made countless mistakes (addressing packages to the wrong name, inseaming pant's legs to different lengths, not sending receipts of what is ordered, no confirmation of what has been returned, incorrectly
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Overall Rating:Store Rating: 4.0
 
Reliable & Good Quality
by ,Apr 16, 2009
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Generally satisfied with all my purchases from Lands End. They are always pretty reliable and good quality. I've ordered from them several
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LE has a big brother mentality for returns...so beware!
by ,Feb 18, 2009
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Buyer BEWARE!  landsend will call you if you return too many items onthe pretext of inquiring if you need any assistance with sizing, etc?  i received a second call from them on my cell phone (the last time it was at home after 7pm!!) regarding
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SPAMMERS
by ,Feb 8, 2008
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Both Sears and Lands End are now SPAMMERS. I don't mean they are sending unwanted e-mail to just THEIR customers. NO, they are now sending MASS e-mailings using purchased list (which happened to included several of my "spamtrap" mailboxes). Anyone can be
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I felt let down by several recent Lands End purchases.
by ,Sep 4, 2007
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Lands End was one of my favorite stores for years. I was a catalog customer before the internet existed. However, since being purchased by Sears, Lands End has been going down hill. The Hyde Park Oxfords that I loved in the 1980s & 1990s are now thin,
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Overall Rating:Store Rating: 3.0
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Spammers
by ,Mar 20, 2007
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Their stuff is generally good, and they are good about refunds. However, deselect any options that can be found to receive email advertising, and they send it anyway. Unsubscribe from these mailings and they send it anyway. Raise a fuss with Lands
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Overall Rating:Store Rating: 5.0
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Excellent quality, fast shipping and great guarantee
by ,Mar 15, 2007
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I love shopping Lands End online. I've had such great luck with their clothes and still wear stuff that I purchased over 10 years ago. I find their site easy to navigate and the pictures are easy to see. They ship super fast and if there's every any
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Overall Rating:Store Rating: 5.0
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Land's End is the Best!
by ,Jan 30, 2007
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I have been shopping with Land's End for many years now and I absolutely love the quality and customer service they offer. My favorite dept. on their web site is "overstocks". I have ordered many items from there, tees from $5.99, kids' tees for
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Overall Rating:Store Rating: 5.0
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Very positive experience with customer service and products
by ,Feb 24, 2006
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I do not think you can get any better customer service than Land's End. I am awed by their supreme customer service. Any time I have called to inquire about a product or order, there has always been a friendly, knowledgeable, and helpful person on the
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Overall Rating:Store Rating: 5.0
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Super easy to order, my order was delivered quickly
by ,Feb 8, 2006
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Personally Lands' End is not my flavor of clothing, but they do make some really high quality linens and bathroom products. I have a really nice bathrobe from LE and it is super
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Overall Rating:Store Rating: 5.0
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excellent shopping experience
by ,Jan 13, 2006
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fun shopping experience completely satisfied with the site. easy to shop and access info on request fun and easy for the whole
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Overall Rating:Store Rating: 5.0
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Terrific
by ,Dec 29, 2005
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Great selection, Fast shipping, You can't go wrong!Ordered clothing more than once it came quickly and was exactly what I expected. I have no complaints I shop with them a few times a year.
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Extremely delayed shipping and poor customer service for custom orders
by ,Nov 21, 2005
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I am a fan of Land's End outerwear and when they came out with a custom size fleece I jumped at the chance. They obviously have not figured out this process yet and I am still waiting and now waiting for a return phone call since only TWO people in all
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Overall Rating:Store Rating: 5.0
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Easy, accurate and fast
by ,Sep 23, 2005
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Well I needed a bathing suit for a cruise that I am going on in October. Living in NY and it being September, no one has anything left. So, I had to go online. I would up at Lands End because I know of their quality of clothing and customer service.
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Overall Rating:Store Rating: 5.0
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Easy to shop, easy ordering, quick shipment.
by ,Jul 9, 2005
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I purchased the belly bunny sleepers from Land's End for my infant son. They were AWESOME!!!!! The zipper zips to the side, so it doesn't rub my son's neck. The bunny sleeper also kept my son toasty, as he never keeps his covers on at night.They also
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Overall Rating:Store Rating: 5.0
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Quality and customer service make this a favorite.
by ,Nov 10, 2004
(Show)
I'm a repeat customer at Lands' End. They have great basics and recently began a more stylish line of professional and casual wear. The suits are out of my budget at $80-100 for pants and over $150 for jackets, but the casual wear is a staple for my
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Overall Rating:Store Rating: 5.0
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As Internet shopping should be
by ,Aug 13, 2004
(Show)
Great bathing suits, helpful customer service, efficient delivery and an easy and straight forward shopping experience - made even easier with returns to Sears. Maybe a little expensive but the quality is great so perhaps
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Very difficult to find US-made products
by ,Mar 23, 2004
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After a lot of searching I was finally able to find a Harris Tweed sport coat I really liked at Lands End which was "Made in USA", according to the website - something important to me. Unfortunately, when it arrived it was clearly tagged "Made in
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Highly recommended
by ,Mar 16, 2004
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Wonderful! Their overstocks section is great. I shop there a lot for our family and have been pleased every time. Shipping is very reasonable, returns are easy, customer service goes out of their way to
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A Happy Preppy is A Lands End Preppy
by ,Feb 20, 2004
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I can't say enough about the service and the products. The service set the bar for the retail industry. They always go the distance if they make a mistake. Their baggage is the best there is for light
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Overall Rating:Store Rating: 5.0
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Great store, great quality.
by ,Feb 17, 2004
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I have a very high opinion of this store. They have high quality merchandise, in fact, I have had a pair of knit navy blue pants that I ordered 4 years ago have not faded yet!!! The order I placed recently was in the overstock section of their website.
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Overall Rating:Store Rating: 4.0
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Reliable company that delivers
by ,Feb 11, 2004
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The Land's End catalogs are delightfully written with stories and tidbits of information interspersed with large color images and detailed descriptions of products. Its one of the few catalogs that I feel assured of what I am purchasing. The clothing is
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Overall Rating:Store Rating: 4.0
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fine source of foreign-made goods.
by ,Dec 2, 2003
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Online store is fine. MY gripe is that, in 88 pages of products, this fine WIsconsin, red, white and blue company sells just ONE ITEM made in the USA. Ragg socks. The "import everything from 3rd world countries" practice seems to have hit a new high (or
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