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MacMall

MacMall

Overall store rating:  Store Rating: 3.5
Reviewed by 376 customers

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Showing 61-80 of 129 reviews Page 1 2 3 4 5 6 7   Previous   Next
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Overall Rating:Store Rating: 2.0
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Dishonest and Misleading - Scammed me out of $200 in products
by ,Mar 14, 2012
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As I was completing my purchase I was first given the option of selecting add-ons for my MacBook. I selected some add-ons (by changing selection from "none" to a LaCie external hard disk, for example). When my order arrived, NO hard disk and NO Apple TV
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Overall Rating:Store Rating: 1.0
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Horrible, Awful, Reprehensible, Frustrating, Offensive
by ,Oct 17, 2011
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Horrible experience. Customer service is non-existent. I ordered a product that was not compatible with my system. When I called Customer Service to effect a return, the phones are answered by people whose tertiary language - at best - is English - in
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Overall Rating:Store Rating: 1.0
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Falsely claim in stock
by ,Sep 1, 2011
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Selling under their subsidiary brand OnSale falsely claimed item was in stock and took a large number of orders, then for 4 days did not answer phone calls or emails, then cancelled order. Terrible customer service. Standard internet bait and
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Overall Rating:Store Rating: 4.0
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confusion over order but happy ending
by ,Aug 25, 2011
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After some initial confusion over my order for a HP Touchpad, I was pleasantly surprised to have my order arrive today. I had originally thought my order was canceled. Macmall redeemed
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Overall Rating:Store Rating: 1.0
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Scamed on Rebates. Dishonest customer service.
by ,Aug 17, 2011
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I have been waiting for three Rebates from MacMall since March 2011 and it is the middle of August 2011. I have talked to 4 differnt people in Customer Service and each time they say it is mailed. The last 2 weeks I have been working with a Supervisor he
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Overall Rating:Store Rating: 1.0
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Horrible Customer Service
by ,Aug 5, 2011
(Not Yet Rated)
Ordered a macbook air with delivery address set to my office so I can sign to receive during day time. They canceled my order because of the purpose of shipping outside US. I am working at a shipping company. I called MacMall customer service who
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Overall Rating:Store Rating: 1.0
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Could Macmall be more annoying?
by ,Apr 26, 2011
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I ordered something for my friend and want to ship it to her place. They kept harrassing me to verify this and verify that. The whole verification process takes over a week. AT the end, they even made me to change my billing address to my friend's
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Overall Rating:Store Rating: 1.0
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Not Recommended: disingenuous customer support
by ,Mar 6, 2011
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They sold an incomplete box of Wacom Intuos4 Small, with a missing cable. They argued on phone for 30 minutes that the box they sold me was complete and didn't miss anything. After I told them to look at the instruction booklet where they list the
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Overall Rating:Store Rating: 1.0
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Macmall rebates are a trick, don't fall for it
by ,Feb 16, 2011
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I have several positive experiences shoppin at Macmall but every time there is a rebate issue there is a problem. There advertised prices are pretty much a lie. Once you get the item and apply for a rebate, there are so many rules that you either have to
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Overall Rating:Store Rating: 1.0
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First Time. Never Again.
by ,Dec 20, 2010
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MacMall called after I sent my order to tell me they were cancelling the order becasue the manufacturer no longer made the item they had up on their web page. When I got the cancellation notice, the AMOUNT TOTAL was less than the origianl total they put
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Overall Rating:Store Rating: 3.0
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Satisfactory
by ,Sep 15, 2010
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I ordered a monitor from them, only to find out it was backordered and wouldn't be shipping for a month, it was my fault, I failed to check to see if it was in stock, I called, asked for my order to be canceled, and they did not give me any hassle about
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Overall Rating:Store Rating: 1.0
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Horrid, customer service = less than 0; dishonest, scams-- did I mention avoid?
by ,Aug 4, 2010
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Ordered Macbook Pro July 27, told would receive Aug 2. Didn't happen.Called Mac Mall and  received many contradictory and conflicting statements.  Oh, and several lies.Outsourced, accents an issue, but not nearly as much as the deceit this
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Overall Rating:Store Rating: 1.0
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Better to buy from Apple.
by ,May 12, 2010
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So, I've been waiting a month for a product that was labeled as in stock when I ordered. After numerous Phone calls and e-mails they tell me its out, but will be in by the end of the week. This has been going on for a month. Do
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Overall Rating:Store Rating: 1.0
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Total Waste of time. Should not be allowed to operate this way
by ,Apr 28, 2010
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Day 1 I ordered a Blu Ray Player for Next Day Delivery. Received Confirmation Email and Next Day they had no record of the Order #Day 2 I reordered again with NExt Day Delivery and received a confirmation Email.  Checked Status of order and it
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Overall Rating:Store Rating: 1.0
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DON'T DO IT!!! READ RETURN POLICY
by ,Apr 5, 2010
(Not Yet Rated)
My new MacBook pro has a Superdrive that does not work, the computer goes to sleep without warning and is hard to wake, the screen sometimes flashes black. I bought this thing on March 13 and it is April 5 and I am told that they won't take the thing
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Overall Rating:Store Rating: 1.0
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Never Again!
by ,Mar 26, 2010
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First and last time buying from MacMall. Website carried a discontinued drive but did not label it as such, nor were the specs listed on the MacMall site. Drive arrived with specifications that did not match current manufacturer's specs. MacMall wanted
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Overall Rating:Store Rating: 1.0
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Ugly foreign cards processing, i would never use it again or recommend to someone.
by ,Feb 1, 2010
(Not Yet Rated)
I bought 2 Apple Magic Mice there (the money from the card were transferred immediately), then i've received an e-mail, asking me to call them back to confirm the order. The next day i've got the second e-mail, asking me to fax them these copies: 1.
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Overall Rating:Store Rating: 1.0
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bad service and over charged shipping
by ,Jan 24, 2010
(Not Yet Rated)
the shipping ost on one DVD burnrer dose not cost 40.00. to 50.00 when it can go to the post office and spend 13.00. Come on if these extream shipping cost is nuts., I never use Fed Ex and UPS.Cusotmer service is rude. too lazy to go to the post
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Overall Rating:Store Rating: 2.0
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terrible, will never use them again.
by ,Jan 21, 2010
(Not Yet Rated)
would never use them or refer anyone to them. bought a 64g ipod, there was a problem with using paypal and their system kept throwing me out and back to the beginning of the payment cycle.  called in and was told they would take care of it, asked
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Overall Rating:Store Rating: 1.0
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Nightmare at macmall - don't waste your time!
by ,Dec 20, 2009
(Not Yet Rated)
purchased 4 ipod touches with engraving for my kids for christmas - they engraved the same kid's name on all 4. this is after they called me to confirm the order. when i called macstore to resolve their mistake customer service placed all
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Showing 61-80 of 129 reviews Page 1 2 3 4 5 6 7 Previous   Next

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Showing 46-60 of 260 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18   Previous   Next
Date Rating
Overall Rating:Store Rating: 5.0
 
Nov 23, 2005
(Not Yet Rated)

Easy and Excellent
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Overall Rating:Store Rating: 4.0
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Aug 10, 2005
(Not Yet Rated)

I liked that the price was less than other places, and it was easy to find....
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Overall Rating:Store Rating: 5.0
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Aug 2, 2005
(Show)

MacMall is probably the best source other than Apple for all products for the...
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Overall Rating:Store Rating: 4.0
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Aug 2, 2005
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My only comment for improvement would be to highlight in BIG BOLD type the fact...
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Overall Rating:Store Rating: 3.0
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Aug 1, 2005
(Not Yet Rated)

Process went without any problems. I would shop here again.
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Overall Rating:Store Rating: 4.0
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Jul 30, 2005
(Not Yet Rated)

Mac mini CD drive would not accept disk - unit returned to Mac Mall....
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Overall Rating:Store Rating: 1.0
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Jul 27, 2005
(Not Yet Rated)

This one was fine. The previous one was a rip-off and I am unhappy about it....
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Overall Rating:Store Rating: 4.0
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Jul 19, 2005
(Not Yet Rated)

Low Price. On Time. Correct Item. Good Job.
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Overall Rating:Store Rating: 5.0
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Jul 16, 2005
(Not Yet Rated)

The website offers a great variety products, unfortunately you see them jumbled...
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Overall Rating:Store Rating: 2.0
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Jul 14, 2005
(Not Yet Rated)

If you place an order with these jerks, do it on the phone, not online....
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Overall Rating:Store Rating: 3.0
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Jul 13, 2005
(Not Yet Rated)

I paid for wnd day UPS - and it took 5 days to get to me. If I paid the...
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Overall Rating:Store Rating: 4.0
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Jul 11, 2005
(Not Yet Rated)

I am a repeat customer because of good prices and good service.
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Overall Rating:Store Rating: 4.0
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Jul 8, 2005
(Not Yet Rated)

I've shopped there for at least 5 years, making numerous small and large...
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Overall Rating:Store Rating: 5.0
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Jul 4, 2005
(Show)

Winderful - great prices on what I wanted and got it the next day.
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Overall Rating:Store Rating: 5.0
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Jul 1, 2005
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Very satisfied. Would shop at Mac Mall again.
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Showing 46-60 of 260 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Previous   Next