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by spinneo, Dec 9, 2009
Rated a Helpful Review by the Epinions community
I have been a Magic Cabin customer for about five years, and I have mixed feelings. Yes, this company carries some nice products. Not only do they stay true to their mission-- carrying only toys powered by the imagination-- their catalog ...
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by tasselwoo, Dec 11, 2007
Rated a Somewhat Helpful Review by the Epinions community
I can truly say that my experience with Magic Cabin is the worst I have had with ANY online retailer, and I do most of my shopping online. I ordered two items that indicated that they were in stock. Instead, I received two incorrect (but similar) ...
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by hennabren, Oct 7, 2003
Rated a Helpful Review by the Epinions community
I decided to look for reviews on Magic Cabin out of curiosity. Noticing that there weren't any, I thought it might be helpful for other potential customers if there were one online. I ordered through Magic Cabin via snail-mail; they were surprisingly s ...
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by saturnina, Dec 20, 2001
Rated a Somewhat Helpful Review by the Epinions community
I really was enchanted by Magic Cabin's adorable catalog. I didn't know if their products would match their illustrations,but I wanted to give them a try. The ordering process was smooth and uncomplicated. I received my items faster than I had expected,...
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Horrible customer service
by veejaytay,Nov 24, 2012 (Not Yet Rated)
I ordered a very expensive tepee from Magic Cabin (which, in my opinion, has gone way down hill since they were bought by the same company that runs Hearthsong), two of the poles broke, and a year and many emails later, they have ignored
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Horrible customer service! Shop elsewhere!!!
by slh2b3,Dec 15, 2011 (Show)
I will NEVER use this company again. I have ordered twice from them, and both times was informed AFTER my order was placed that the items were on back order. The items did not ship for several weeks and by then, the birthdays and Christmases
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Magic Cabin Customer Service is disgraceful!!
by howlinwolf123,Dec 20, 2007 (Not Yet Rated)
I also had a terrible time with MC customer service - screwed up my order and gave me the most absurd run-around and conflicting excuses that I eventually contacted one of their parent company's executives to get the issue resolved. (Parent company, BTW,
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Are they using Pony Express?
by karatedancers,Jan 3, 2007 (Show)
I want to love this company, but my last couple of orders have been bad experiences. The products are great and they have toys that you cannot find other places and everything always arrives in good condition. My problem is with their shipping time. I
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Great value and service. Offers so many wonderful and quality products for imaginative play.
by belljar,Jul 25, 2006 (Show)
I was lucky to find MC while doing a search for a kitchen play set for my dear daughter. I had seen the exact set on other websites, like Amazon, for at least TWICE as much as MCs. The value, coupled with exceptional customer service e.g. MC responded at
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Very good, easy communicate, cute products.
by chellman,Feb 12, 2005 (Show)
I'm about to make my second order from Magic Cabin and really like their products. I ordered a doll set for making lovies for my kids. Although all the parts needed were'nt there, necessitating a trip to the local craft store, the product was very
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