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Mediacom

Mediacom

Overall store rating:  Store Rating: 1.0
Reviewed by 18 customers

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I have literally never experienced worse customer service in my life.

by , Sep 20, 2011 Rated a Helpful Review
I work from home, so a reasonably reliable high-speed Internet connection is crucial. Before moving, I called up Mediacom, expecting them to be able to transfer service within a couple of days. After all, every single other company I've dealt with has ...
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Buyer Beware! Read the reviews! The reviews are kind!

by , Aug 5, 2011 Rated a Helpful Review
Well…  I was warned.  I did my research on Mediacom before subscribing 4 months ago.  I figured that since the company had the worst reviews that I had ever seen, and that the hate-reviews were dwindling…  well, the ...
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Terrible Service-Unacceptable Business Practices

by , Feb 19, 2011 Rated a Very Helpful Review
We had Mediacom service for internet and TV for several years. First of all, we have had endless problems with their service. We had an HD box for the TV that continually quit working. We had one box replaced but still had problems with the new box. Most ...
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Mediacom is from Hell! They have the worst customer service and product in the industry!

by , Jun 13, 2008 Rated a Helpful Review
Mediacom has scheduled a total of 5 repair appointments with me. They have missed each and every appointment. When I call to complain to "customer service" (and I use the term loosely) they always say that they don't show me as being scheduled that ...
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Terrible Service, Sloppy Company, Avoid at all costs!

by , Jun 12, 2007 Rated a Very Helpful Review
We're being held hostage in Iowa by Mediacom. Honestly, I could care less about cable, but I need internet at home for work. Hubby and kids think they are deprived if they don't have cable, so when Mediacom recently put together a promo package of ...
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Overall Rating:Store Rating: 0.0
 

worse than bad

by , Aug 19, 2006 Rated a Very Helpful Review
April 2006 We've had Mediacom as our cable tv and high speed internet (broadband) for the last 3 years. At our last house across town (very upscale neighborhood for this part of tourist Iowa....Spirit Lake) we never had an outage and never had an ...
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Overall Rating:Store Rating: 5.0
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For the last 4 years FANTASTIC

by , May 30, 2005 Rated a Very Helpful Review
After @HOME went belly up. ATT took over the cable tv/internet. This was about 6years ago.For a while as they were switching over, there were a few bad times when you could not get on the internet. I can still remember getting on Compuserve with a ...
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Overall Rating:Store Rating: 2.0
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What am I paying for again?

by , Dec 28, 2002 Rated a Very Helpful Review
I recently moved to Florida and the only available cable internet in my area (in the Panama City area) is through Mediacom. I wish there was another option. What I pay for I pay $62 a month for 2 computers on the internet. Let me break down ...
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Overall Rating:Store Rating: 1.0
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Mediacom high-speed internet is not high speed.

by , May 16, 2002 Rated a Helpful Review
Mediacom's cable-modem internet connection is as horrible as I can possibly imagine. I am in Columbia, Missouri and other people around me experience the same problem of highly frequent and prolonged internet slow-downs. I get very very frustrated when...
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Overall Rating:Store Rating: 1.0
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Aggravating and unacceptable!
by ,Feb 7, 2013
(Show)
The worst customer service I have ever had to deal with. Lying technicians, clueless reps on the phone. No concern for any problem, except to send some phantom signal that will fix it. Repeating the same info 3 times before you can talk to anyone and
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The worst company experience ever!
by ,Dec 7, 2012
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The terrible review are true!  Mediacom is the worst ever! I work from home and have had several outages in my larger Iowa city. Every time I call customer service, they tell me it's my modem.  I now have three modems and they all work
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Absolutely terrible
by ,Aug 3, 2012
(Not Yet Rated)
Mediacom has been the worst company ive ever had for an internet provider. Their customer sercive is laughably bad, expect to be treated like a number and not a person. Also when you call about getting your internet fixed they will send people who know
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Horrible hook up, worst Customer service ever
by ,Jun 12, 2012
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Switched to mediacom from ATT because ATT is overcharging and I constantly lose signal with them. So mediacom comes out and installs the internet and it works for a whole hour after they leave then drops out....AAAAAAAHHHHHHH. When I call they tell me
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Horrible!!!
by ,Feb 26, 2012
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I currently have Mediacom and can attest to the fact that they are terrible.  They cad a cable running down our street for over 6 months recently.  When we would call in to complain they would tell us that they didnt show any problems in our
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Stay away from Medicom if you can.
by ,Aug 1, 2011
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I have had Mediacom for 8 years now and have to echo the other remarks. The service is intermittent at best and there has been no effort to fix the problem. They send a repairman to the house who comes to the same conclusion others have that the problem
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Mediacom Is tthe Worst ISP of All
by ,Apr 28, 2011
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Mediacom Internet services have to be the worst anywhere. Unreliability is extreme. It may be up for five-minutes and then down for five. It may run at 11MBS for a while and then at 1MBS. It may be off altogether for days at a time. I live in an
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Avoid if possible
by ,Mar 7, 2011
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Overall a very poor provider.  The Internet service I "had" was very slow, the customer service terrible, and the technical support people were prevented from fixing the overloaded system.  I was told several times by several technicians that
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Worst Cable Provider
by ,Dec 20, 2009
(Not Yet Rated)
We've lived in many different parts of the Country and had different cable providers.  Mediacom is by far the worst.  Their service is terrible, essentially non-existent.  We finally got rid of their cable TV but kept their internet
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Rabbit Ear quality at satellite prices.
by ,Sep 6, 2007
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Internet service with media com in Gulf Coast Mississippi is fair the quality of cable television poor and having to pay what I pay is unfair! I watched the technicians use the flooded cable to hookup my service. I called and notified Media com and the
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Terrible! Horrible! Mediacom=NO Customer Service! Keep looking...
by ,Apr 23, 2007
(Show)
Mediacom is horrible! We had their high speed internet service for 5 years. Nothing but grief. Numerous outages that lasted hours and one that even lasted 4 days. Completely unreachable and apathetic customer service. The wait for tech support was
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Showing 1-20 of 20 reviews