Moosejaw Online Store

Thought I would let you all know about a bad experience I have had with ordering gear from Moosejaw. I ordered a pack from them that was reduced by 25% and was told via email from their customer service, that the pack would be shipping that afternoon ...

I guess I should consider my self lucky after seeing some of the bad reviews about the store. But overall I really had a pleasant experience with Moosejaw. I was shopping for a rather odd item - convertible mittens which are the kind that the top ...

I ordered a North Face backpack from Moosejaw at a price $20 less than at most other online retailers. They shipped my pack on time and I received it within a few days of shipment. Unfortunately, they shipped me a large rather than a medium. I e-mailed...

I needed a serious jacket for backpacking in South America in winter.

I am temporarily living in Australia and it is really difficult for me to find decent brands over here at affordable prices. They just don't have the population here to...

A great company to deal with. Very down to earth, and responses are immediate. Had a small issue with method of shipping and not only did they rectify it and offer me something for my trouble, but the very same day, they corrected the wording on the...

I ordered The North Face Stamina 90 from Moose Jaw, I ordered the large but was called the next day and notified that they didn't have any larges left, only mediums. I decided to get the medium. They gave me a free membership which helped me get...

Moosejaw brings shame to a Michigan native. I placed an online order on 12/12 and the item came with "free 2-day air" delivery. All indications on the website lead me to believe the item would ship the following business day (like most online ...

I was shopping on Moosejaw because they advertise free shipping. The catch is you have to buy one of their logoed items to get the free shipping. I wouldn't call that free. Decided to look...

Well, aren't I sorry I didn't see all these negative reviews of Moosejaw BEFORE attempting to order from them?! Do you notice a theme here? "I ordered something and they didn't have it" "They sent me the wrong thing", etc. Basically, they take orders ...

These guys have great gear. I have bought from them previously offline and been very pleased with their products. High quality and pretty reasonable for camping gear. Their site is first rate and they have a good selection of stuff they sell in...

I stumbled upon Moosejaw in pursuit of the Arc'teryx Stinger Jacket (which is wonderful, by the way) ...

This is one, if not my ALL TIME favorite outdoor gear retailer around. There is nearly always an ex ...

ordered a sale jacket and was e-mailed that it was out of stock. they did their best to make sure that they subbed a jacket that met my approvial. very friendly service....

Neglected order, " couldn't interpret credit card number", failed to notify me, and a child had no coat for Christmas day. Their response, "simply reorder", "we were very busy". I was furious.

An excellent merchant. I've ordered several times from Moosejaw and always received the products early and in excellent condition. Their web site is humorous and fun to browse. Ordering is very straightforward and easy. Customer service seems to be a priority and their phone reps are knowledgeable about the products they sell.