HomeWeb Sites & Internet ServicesOnline Stores & ServicesMultiwave Direct Online Store
Multiwave Direct Online Store

Multiwave Direct Online Store

Overall store rating:  Store Rating: 4.5
Reviewed by 1189 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-20 of 191 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all   Next
Date Rating
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

very poor customer service. Takes a long time to resolve a simple matter.

by johndalton, Jan 10, 2008 Rated a Helpful Review by the Epinions community
I've been shopping with mwave for a long time, first order placed about 7 years ago or so. Just recently placed a new order for some computer parts totaling about $2k. One of the bundle was a motherbord/cpu/memory bundle assembled by mwave. I ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

DO NOT SHOP WITH THESE CROOKS!!!

by not4const, Oct 29, 2007 Rated a Somewhat Helpful Review by the Epinions community
This was one of the most terrible online shopping experiences I've ever had. The following is a copy of my email to Best Data: Hello BHET, I would like to return the merchandise for order# 313221 (09/13/07) for a full refund/credit. The ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Selling outdated products and dodging warranty.

by miosotis, Sep 13, 2007 Rated a Somewhat Helpful Review by the Epinions community
Worst service I've ever dealt with. I purchased a bundle of processor Q6600 and motherboard GA-P35-DS3R about a month ago. The motherboard received was a old revision 1.0, not the latest 2.0. Its Ethernet connection went out after less than 2 weeks in ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

This frustrating experience made me wonder what kind of business practices are acceptable these days.

by davidseppa, Jul 4, 2007 Rated a Helpful Review by the Epinions community
Things started out fine. I ordered a pressure tablet on June 18th and the item was promptly shipped the next day via FedEx Ground, to reach me in five or six days. After that time had elapsed and the tablet hadn't arrived, I sent a couple emails to mwave ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Poor customer service and business practices = mWave.com.

by raalden, Apr 24, 2007 Rated a Helpful Review by the Epinions community
Placed a large order with mWave.com and my credit card was charged immediately (of course). Then received the all too common e-mail stating they received the order but could "no longer process" it due to it's size and that they needed me to fax both ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good and Informative

by kooly, Jun 21, 2006 Rated a Somewhat Helpful Review by the Epinions community
MWave does an outstanding job of processing orders and shipping them out in a timely manner. The problem I have with MWave is how much they charge for S&H when shipping items to APO addresses. I was really amazed at the low price after selecting all of...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Mwave.com: Decent Wherehouse Site

by kjell1979, Jan 12, 2006 Rated a Very Helpful Review by the Epinions community
I've been in the market for a USB flash drive for a few weeks now. I want to be able to backup my saved games from my P S2 memory card to my PC. In addition, with the help of Action Replay, I can also upload save files ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Horrid Customer Service.

by angermgmt, Nov 18, 2005 Rated a Helpful Review by the Epinions community
Customer Service was the pits. First, there was a problem with the order. My credit card was refused and after a second refusal I called Mwave Customer Service. I was put on hold for five minutes and hung up. Then I called back and got right ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Laptop in Stock. Ordered. 2 days later responded backordered. Then charged my credit card!!!

by bearfun, Apr 13, 2005 Rated a Helpful Review by the Epinions community
Good prices & shipping options. My laptop was in stock (and also a second battery) at good prices. So, I ordered both. It seemed to me my order was complete. Several hours later they emailed me that I was required to fax a copy of my ID, credit card ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good prices and selection offset by a clumsy website design

by phungus, Dec 15, 2004 Rated a Very Helpful Review by the Epinions community
Last summer, as an MBA graduation gift to myself, I built a new computer. I ordered most of my parts online from TigerDirect.com, but found the best deal on a video card here at mwave.com. I wanted to build a hardcore gaming machine and, at the time, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Poor Customer Service

by greypi1gram, Nov 2, 2004 Rated a Helpful Review by the Epinions community
My experience is summarized with this letter Dear Service Manager: On October 26, I made my first purchase from Mwave.com. As a first time customer I was attracted to the site because the low prices and bundled products. I bought several items ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Not satisfied

by alaninee, Oct 7, 2004 Rated a Helpful Review by the Epinions community
Overall I'm not satisfied with their service. I ordered online and from the email I received, it would be shipped within 24 hours. The next day I received another email requesting me to fax such and such information to verify my credit card otherwise it ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I had a nightmare that MWAVE had imprisoned me in giant bubble-wrap.

by bugeats, Jul 12, 2004 Rated a Somewhat Helpful Review by the Epinions community
After a real week and a half nightmare trying to resolve a botched over-night order, I finally decided to give up and go with another source (rhymes with Pew Peg). I ordered a CPU/MB/RAM upgrade package. The DIMMS and OEM CPU were tossed in a ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Deceptive stock dates, be ready to pay months in advance, Unfriendly staff

by devenrud, Jul 8, 2004
(Not Yet Rated)
Just awful customer service. Very deceptive practices. I ordered a laptop on July 1. Estimated in stock date was July 6. My credit card was charged July 1 because they said later that "your credit card is automatically charged the moment you submit ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

CONSISTANTLY EXCELLENT - Items as described and ahead of schedule - A+

by lo-t, May 3, 2004 Rated a Helpful Review by the Epinions community
I have used MWave for many thousands of dollars of purchases for my institution over the last 3 years. SELECTION: A large and varied selection. Items w/in a category can be displayed by manufacturer or sorted by price (highest or lowest first). ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

NOT PERFECT, BUT BETTER THAN MOST.

by clarenceduffy, Feb 16, 2004 Rated a Helpful Review by the Epinions community
Ordered a Hauppauge WinTV PVR350 video capture card and TV tuner (reviewed elsewhere in epinions). Ordering was fairly easy, and I received a prompt confirmation of the order, which was placed on Saturday. The confirmation contained a lot of ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I'd shop there again

by llotr, Sep 26, 2003 Rated a Somewhat Helpful Review by the Epinions community
Product arrived on time and in excellent condition. No complaints. Never had to contact customer s ...
Read the full review
Overall Rating:Store Rating: 3.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

Good, but beware of back orders

by jwmcevoy, Sep 25, 2003 Rated a Somewhat Helpful Review by the Epinions community
MWave shipped my product very quickly.... after they recovered from back order. I suggest that you c ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

excellent price and delivered faster than expected!

by chrischoi, Sep 21, 2003 Rated a Helpful Review by the Epinions community
I decided to order the Sony Cyber-shot U30 Digital Camera from MWave after pricing both online store ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
Selection:
On-Time Delivery:

I have enjoyed fast and inexpensive service for 3 years now.

by tarqsharq, Sep 21, 2003 Rated a Helpful Review by the Epinions community
I have ordered from multiwave direct for all my computer hardware needs for the last 3 years or so, ...
Read the full review
Showing 1-20 of 191 reviews Page 1 2 3 4 5 6 7 8 9 10 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 1,005 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 67   Next
Date Rating
Overall Rating:Store Rating: 3.0
 
Sep 21, 2010
(Show)

I am not sure how to answer, I have recieved my bulb, it tries to fire and...
Read more
Overall Rating:Store Rating: 3.0
 
Sep 19, 2010
(Show)

Showed it in stock - after ordering informed it was out of stock. Don't...
Read more
Overall Rating:Store Rating: 5.0
 
Sep 10, 2010
(Show)

Good experience
Read more
Overall Rating:Store Rating: 5.0
 
Aug 30, 2010
(Show)

Best price on the web that I could find, so I was not expecting the great...
Read more
Overall Rating:Store Rating: 5.0
 
Aug 27, 2010
(Show)

first purchase, pricing was great.
Read more
Overall Rating:Store Rating: 4.0
 
Jul 7, 2010
(Show)

Easy to do.
Read more
Overall Rating:Store Rating: 1.0
 
May 5, 2010
(Show)

Couldn't get product shipped to different address than billing.
Read more
Overall Rating:Store Rating: 4.0
 
Mar 19, 2010
(Show)

good-but it could be make much better example: the products should have a...
Read more
Overall Rating:Store Rating: 4.0
 
Feb 9, 2010
(Show)

No problems encountered in the ordering or receiving process.
Read more
Overall Rating:Store Rating: 4.0
 
Jan 16, 2010
(Show)

Two screws on the mount were missing, but I was able to find new ones.
Read more
Overall Rating:Store Rating: 5.0
 
Dec 28, 2009
(Not Yet Rated)

Quick and efficent shopping and recieving experience.
Read more
Overall Rating:Store Rating: 4.0
 
Dec 22, 2009
(Not Yet Rated)

Good
Read more
Overall Rating:Store Rating: 5.0
 
Dec 20, 2009
(Show)

I really like the mouse I bought. It is much better than the tracball marble I...
Read more
Overall Rating:Store Rating: 5.0
 
Apr 14, 2009
(Show)

They have great deals
Read more
Overall Rating:Store Rating: 5.0
 
Jan 14, 2008
(Show)

i was very skeptical at first in dealing with unknown online merchant,but mwave...
Read more
Showing 1-15 of 1,005 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 67 Next