Epinions.com 
Join Epinions | Learn More! | Sign In   
           
HomeWeb Sites & Internet ServicesOnline Stores & ServicesMusic123 Online Store

Music123 Online Store

Overall store rating:  Store Rating: 4.0
Reviewed by 1044 customers
Write a review
Subscribe to reviews on this store
  View Information
  Read Reviews and Surveys
  Write a Review


Read Reviews  
Showing 1-15 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all   Next
Sort by
Rating
Sorted by Review Date
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Order never shipped, NO communication, horrible customer service!

by pkangw , Jul 30 '09
Placed an order for band shoes on July 1st ,my freshman son needed them on July 31st (tomorrow). On the Music123 site it said that there was 10-12 day backorder on them. That still gave me plenty of time. So, I placed the order. 3 Weeks later I still ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Worst experience ever *PLEASE READ*

by fullsail26 , Nov 15 '08
It was early Thursday morning. My trusty bass had gone out on me and I had a gig friday night. I was looking for a Yamaha BB414, but the closest vendor was 3 hours away. In the past, I have made numerous orders using AMS, Musicians friend, and never ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

not so good shipping practices,and con artist

by timj68 , Sep 02 '08
My story starts in late July of 2008,after being scammed on Amazon and returning a guitar that was not new as it had been listed,this was just the start of a nightmaire for me,after a weeklong argument trying to get my money back from just another lying ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

This company has to be a hop, skip, and a jump away from liquidation.

by heidih8s123 , Dec 28 '07
To save some energy, I'll paste what I emailed MUSIC123: I just now got the email that my guitar was canceled. I am very unpleased with my order from Music123, and upon doing further research, it's evident you treat other customers' orders similarly. ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Terrible customer service, misrepresented merchandise availability

by missyb9 , Dec 27 '07
I am quite frustrated by my experience with Music123. I ordered a turn table on two weeks before Christmas fully expecting that it would arrive in time for the holiday, since the order stated that it would be shipped in 3-7 days. It wasn't until 4 days ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

BAD EXPERIENCE

by sixpackistan , Dec 19 '07
BAD EXPERIENCE. This store does not have what it takes to do business on-line. They missed their shipping deadline AND sent me the wrong product. I ordered a guitar. They sent me a bass. I ordered it for overnight shipping on Monday for Tuesday ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Pure Torture

by leftydrummer , Nov 04 '07
DO NOT BUY FROM MUSIC 123!! My wife bought me a Ludwig Accent Series kit for my birthday and the FIRST time we got the packages, they arrived on time. When I got them home from the UPS office, I unpacked the box containing the kick drum, 12" rack tom, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

STILL have not recieved item, Rude incompetent customer service.....,

by snag666 , Sep 05 '07
I ordered a guitar and guitar stand a month ago from music123 and I still have not received it. The fine print said it would take 10 days to get my guitar, my fault i guess I didn't see that part. 2 weeks later yipee I get an email it's coming.... ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Good Prices, Good Products, So Far So Good

by buggman , Feb 01 '07
I’ve received catalogs from Music123 in the past, but I never have ordered anything from them… Music123’s prices have usually been comparable with Musician’s Friend (who I’ve ordered from many times in the past) and I usually order from MF. Recently, ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Very poor, I will not buy from them again!

by charliecr , Jan 24 '07
Music 123 is an on line and catalog music store that offers a wide array of musical instruments and accessories. The prices are well in line with the many others and most of the time offer a very good deal when it comes to price. My first order from ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

A Complete Disaster

by phildw , Dec 23 '06
Music123 are a disaster. I ordered a guitar from them, it arrives double-boxed, and inside the Gretsch guitar case there is NO GUITAR. When I look at the weight, FedEx shipped 19lbs. I know that is too light because I've had a single-boxed similar ...
Read the full review
Overall Rating:Store Rating: 4.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Music 123 is bankrupt but still open December 2006 update

by Saxguy Epinions Most Popular Authors - Top 200, Nov 23 '06
Update, December 2006 I received an email from a Music 123/Woodwind and Brasswind employee, who said that there had been no dismissals, business was proceeding as usual, vendors were cooperating. I then saw a late November article in the ...
Read the full review
Overall Rating:Store Rating: 2.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Free shipping doesn't mean free delivery

by tbelsan , Nov 09 '06
Because of some of the other reviews I've read, I knew going in that I was taking a risk ordering a large digital piano from Music123. Nevertheless, they were the only store that carried it and it was in a price range I could afford without moving up to ...
Read the full review
Overall Rating:Store Rating: 5.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Good on-line buying experience. Good prices and selection.

by rasar , Jun 25 '06
I stumbled upon Music123 while searching for a stand for my kids' Yamaha music keyboard. They appeared to have good quality stands at good prices. In fact the stands were mostly half the price that others were selling them for. Unfortunately I ordered ...
Read the full review
Overall Rating:Store Rating: 1.0
Ease of Ordering:
Customer Service:
On-Time Delivery:
Selection:

Horrific customer service DO NOT SHOP HERE

by traholt , May 19 '06
I have never written a review on anything or any store before, but now I feel like having some form of outlet for my frustration. I have spent well over $10.000 at Music123 during the last year and a half, and I have never seen such poor customer ...
Read the full review
Showing 1-15 of 186 reviews Page 1 2 3 4 5 6 7 8 9 10 11 12 13 - View all Next

Read Surveys Where do surveys come from?
Showing 1-15 of 867 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58   Next
Sort by
Rating
Sort by
Survey Date
Overall Rating:Store Rating: 5.0
 
Jun 23 '08

Discount coupons always get my attnetion. Save $15 got me and I bought several items I needed that might have gone elsewhere. thanks.
Read more
Overall Rating:Store Rating: 4.0
 
Aug 13 '08

I'm still waiting for part of my order, but I knew it was back-ordered. Tracking on their site could be better--it doesn't show when items have been shipped out or when back-ordered items are expected in. Their customer service reps are friendly and helpful.
Read more
Overall Rating:Store Rating: 5.0
 
Nov 06 '08

The best thing about shopping at 123 music was the free shipping. When you have to pay shipping on a few items, it's not worth buying them because the shipping makes the item too expensive for what you get. Had the shipping not been free, I would not have bought the items. With the free shipping, I bought another sax care kit for a birthday present for my daugher's friend.
Read more
Overall Rating:Store Rating: 5.0
 
Oct 30 '08

Their service is excellent. The web site is very easy to order from and manuever through. I have had to return merchandise and they were very helpfull and never asked any questions. I buy almost all my musical equipment through them and will continue to do so.
Read more
Overall Rating:Store Rating: 5.0
 
Nov 02 '08

Good price! Fast Shipping! Packed well! I will shop at Music123 again.
Read more
Overall Rating:Store Rating: 5.0
 
Nov 07 '08

excellent
Read more
Overall Rating:Store Rating: 5.0
 
Oct 23 '08

It was great!
Read more
Overall Rating:Store Rating: 5.0
 
Mar 27 '09

I am very pleased with the service and will shop again.
Read more
Overall Rating:Store Rating: 5.0
 
Mar 17 '09

Lousy looking web site, but great products at good prices.
Read more
Overall Rating:Store Rating: 5.0
 
May 07 '08

Shipping details can be slow to post, but orders are always accurate. Usually order when shipping is free. Lot of coupon specials.
Read more
Overall Rating:Store Rating: 5.0
 
Mar 31 '08

It was really easy. All i had to do is select the items that I wanted, checkout and give them a credit card number. A day later I recived an E-mail telling me that the items were shipped and a few days later they were there and in perfect condition I WILL SHOP THERE AGAIN.
Read more
Overall Rating:Store Rating: 5.0
Customer Service:
On-Time Delivery:
Selection:
Jan 01 '05

I received all products ordered on time. I was very pleased with my purchases, they were as advertised. I did have to contact MUSIC123 because only part of my order was delivered. They were prompt and efficient with their reply and tracking the rest of the order. Thank you so much!! I won't hesitate to shop with MUSIC123 again.
Read more
Overall Rating:Store Rating: 4.0
 
Aug 28 '08

good
Read more
Overall Rating:Store Rating: 4.0
 
Jun 05 '08

I used this site at the recommendation of my brother. The site is well organized and user friendly. I didn't receive any tracking info, but service did respond when I emailed for the info (a week later). Package arrived missing one set of strings. I would use them again, based on my brother's experiences, but wish things had gone a little smoother for me.
Read more
Overall Rating:Store Rating: 3.0
 
Jun 22 '08

I placed my order online & completely filled out the shipping address form including my company name which is part of the address. I work in a building with several companies on my floor, without the company name the package may not find it's way to me in a timely fashion or at all. After placing the order I called customer service to make sure they sent the order to the exact address I stated on my order. The customer service agent assured me that the address I gave them, including the company name, would be the used. It was not. The order was delayed till they could figure out who it belonged to.
Read more
Showing 1-15 of 867 surveys Page 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 ... 58 Next



Related Deals  
eBay Genuine Sharp Sty-123 138 140 141 Turntable Needle
NOS PFANSTIEHL 4211-D6T STEREO DIAMOND REPLACEMENT NEEDLE FOR AUDIO TECHNICA CARTRIDGES.REPLACES THE FOLLOWING NEEDLES: AUDIO TECHNICA ATN3600, AUDIO ...
$16.39
at
eBay
Music123 Remo Weatherking Renaissance Hazy Timpani Heads
Renaissance tympani heads from Remo boast a warm, dark, focused sound with full-range projection and combine the look and feel of calfskin with superb...
$84.14
at
Music123
Musician's Friend Vandoren Traditional Bass Clarinet Reeds Strength 3 Box of 5
Vandoren's Traditional bass clarinet reeds are the most widely played reeds in the world and with quality proven over the years, these reeds suit all ...
$15.99
at
Musician's Friend
Compuplus.com Eliminator Lighting 20-Watt Black Flood Light - E-123 - E123 E123
24 inch Black Light Fixture Eliminator Lighting 20-Watt Black Flood Light - E-123 - E123 The E-123 is great for clubs; DJs; bands & special effects pr...
$19.09
at
Compuplus.com
ActiveMusician Missa Solemnis in D, Op. 123
Free standard shipping on orders above $199. SATB. Choral Large Works. Voicing/Format: SATB. 6.75x10.5 inches. 144 pages. Published by G. Schirmer, I...
$14.95
at
ActiveMusician


Related Search Terms   
guitars guitar electric guitars flute violin clarinet musical instruments flutes electric guitar trumpet drums dj mixer guitar amps gibson sg ibanez drum set fender where to buy guitars trompete drum sets

Subscribe to More Reviews on Online Stores & Services
Get the RSS Feed: - Add to My Yahoo!: Add to My Yahoo! - Add to Google Homepage: Add to Google

Help | Member Center | Message Boards | Site Rules | User Agreement | Privacy Policy | Site Index | Topic Index  
About Epinions | Careers | Contact Epinions | Advertising  

Epinions | Shopping.com | Rent.com | Free Classifieds | Price Comparison UK

Shopping.com Network © 1999-2009 Shopping.com, Inc. Trademark Notice

Epinions.com periodically updates pricing and product information from third-party sources,
so some information may be slightly out-of-date. You should confirm all information before relying on it.