I originally ordered a Epiphone EJ300S acoustic guitar and on the website it stated that it was currently out of stock but should arrive "usually within 3-5 days". After ordering I received an e-mail informing me that the product was on order and would ...
It was early Thursday morning. My trusty bass had gone out on me and I had a gig friday night. I was looking for a Yamaha BB414, but the closest vendor was 3 hours away. In the past, I have made numerous orders using AMS, Musicians friend, and never ...
I purchased an Ovation Balladeer for $799 for a Christmas concert. The guitar was listed as in-stock but spent a week "on the dock in South Bend IN" supposedly. Since the guitar was "in stock" and there was no sales tax, I chose the overnight shipping...
Very skeptical coming into transaction based on other reviews and told salesman about my concern. They do have a slightly shady manner about them but my Martin D40 came just as described and when they were wrong about the shipping date, they moved it up...
BUYER BEWARE!! Do your research. Don't just check this site. Check others like Price Grabber for reviews as well. This merchant is having BAD problems in their shipping department. Their customer support is non-existent and they are rude and ...
I placed an order with music123 on feb 4. They did not get around to processing it till the 9th, far from the 48hrs promised on their website.
I had purchased $250 worth of guitar equipment, and received free shipping. What they neglected to tell me...
Very poor experience with this merchant! My order contained several items, most of which were in stock, other than the most important thing--the GUITAR! Told me "It was on order, should only take, 2 or 3 days." Month and a half later, they gave me the...
I live in Ireland. Last May, on the basis of Internet reviews on the Fender Geddy Lee Jazz Bass I decided to
order one on line to be shipped to an address in New York
City. I dealt with Angela------ who at the time informed me that they didn't...
I placed an order on July 7th for an acoustic guitar, case, strings, stand, tuner, picks and polishing cloth. Fedex Ground delivered 1 of 1box on 7/15. The case, stand and strings were not delivered nor was there a pack slip. I checked the Music123 web ...
I would like to say first, that music123 SUCKS. While they were able to give me a more than reasonable price on my item, every other single thing involved with this order was horrible. I was interested in buying 2 Numark HDXs. My first salesman ...
Music123 claims they will beat anyone's price guaranteed but don't be fooled. If your item is over $199, they are supposed to give you free shipping but what they do is find out what the competitor's price is (plus their shipping charges) and then...
Music 123 is an on line and catalog music store that offers a wide array of musical instruments and accessories. The prices are well in line with the many others and most of the time offer a very good deal when it comes to price. My first order from ...
Ordered two Martin guitars, at different times and each (while not in stock) was shipped on the exact estimated date. Beautiful guitars, and they beat the lowest price I could find while including the shipping and giving me six months same as cash. I've...
Bait and switch! Be weary of what they portray on line. DO NOT BELIEVE THEIR SHIPPING DATES! If you get a good deal, the new stock will go to other customers first. Customer Service can't do anything (appears to be another company and does not have...
I have read several of the negative reviews on Music 123 and have had a similar experience. They advertised an open-box item at a great price (Gibson ES 335), I ordered it using a credit card and asked for a next day air shipment. Later in the day as an...
Rapid delivery, constant contact to advise of shipment and one of the few to follow up with email to ensure delivery. Well done. Read more
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Apr 26 '09
Very good, kept informed of shipment status, every thing arrived in great shape and quickley, website easy to use, products are very good, we will trade again
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Apr 08 '08
Good selection of products, dompetative pricing and free shipping made a difference. I like shopping at Music 123 but have stopped ordering as much for myself in SLC, UT as there is now sales tax applied to the purchase price. Read more
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Jul 21 '08
Web site easy to navigate, ordering process simple, great value, quick shipping. Would definitely shop here again. Read more
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Jun 23 '08
it was the best of online music stores I have tried. Read more
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Mar 21 '08
Just as ordered. Item arrived in short order and was packaged in original box Read more
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Sep 24 '09
Music123 had the best selection of all the online music retailers I searched. Prices were great, items shipped fast, and arrived in perfect condition. Great all around site and service. Read more
I ordered 3 sets of Fender 150TR electric guitar strings, but I only received one set. I called Music 123 at their customer service number and I got prompt, courteous help. They immediately sent out the two sets I was missing from the first delivery and I received them within a week, so they're okay in my book. Read more
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Oct 12 '08
I been doing business with this same place for nearly 6 years. I buy MOST ALL of my musical needs right at Music 123. Read more
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Mar 13 '08
Sadly Music123 just isn't what it used to be. There was a time when I'd place an order one day, and receive it the next (I am fairly close to them). Now I am kept in the dark, and have no idea when to expect my items. Also there is a serious lack of musical instrument knowledge when dealing with a backorder (was shown to be in stock when ordered) where I really would have liked some input on a suitable alternative. I just guessed on what to buy, am not happy with my ultimate purchase, but I am either stuck with it - or do without as I made my purchase on the now defunct Music123 / Wells Fargo credit card.
Overall dissapointing. Read more
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Mar 27 '09
Website simple to navigate, well organized.
Did not like the way the discount offers were presented. It gave the impression discounts were available on most/ all items. Only after adding order would you see if discount applied. I wasted a lot of time shopping for items that were not included in discounts. If presented with discount offer in future, would ignore. With discount, prices are competitive, otherwise would comparison shop elsewhere first. Read more
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Jul 05 '09
I decided on what I wanted and found the cheapest place to buy it. Not only did Music123 have what I wanted at a slightly lower cost, they got it to me in great time with no problems. The order was just as I expected. I would purchase an item from them again. Read more
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Apr 26 '09
Thank you for giving me the best deal on my Q-chord! Read more
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Oct 11 '08
Excellent Customer Service, because they were really helpful when I called and asked questions about my order. Affordable Prices, because they priced matched the products I was shopping for. I will shop with them again in the future. Thank You Music123 Read more
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