Sort by Rating |
Sort by Review Date |
|
|
by icelandair , Dec 15 '04
Attracted to low prices, I recently placed my first order with Music123. I have had positive experiences in the past with their sister company, WoodWind and BrassWind, so I thought I would take a chance and order a guitar case through their website. ...
Read the full review
|
|
|
by gto400 , Oct 21 '02
I purchased a Rickenbacker 360-12 from Music 123 and was pleased with all aspects of the sale. The price was right and they threw in free shipping and a deluxe case. Delivery was one week. Being content I ordered a Fender amp the following week. I...
Read the full review
|
|
|
by stanford21 , Dec 19 '01
I bought an electronic keyboard from music123 and I had an excellent shopping experience. The site was easy to navigate and my keyboard arrived on time. The prices were also very competitive and there was not tax or shipping fees! I searched both...
Read the full review
|
|
|
by gedfen , Aug 27 '05
HI THERE ! I JUST FINISHED FILLING OUT A SURVEY FROM SHOPPING.COM THEY WANTED TO KNOW WHAT I THOUGHT OF MY PURCHASE FROM MUSIC123.COM....BELOW YOU WILL FIND A COPY OF MY RESPONSE. I AM QUITE THEIR COMPANY WILL JUST CHUCKLE AND DISREGARD MY COMMENTS SINCE ...
Read the full review
|
|
|
by guitardude , Sep 06 '01
Pros: Great price, pretty face service, got my order right Cons: Nothing comes to mind...
Not a bad store at all especially since they deal only online. I received the item I ordered in good time, and they shipped the right product. Customer service was helpful. I called on the phone and they answered my questions and seemed to know what they...
Read the full review
|
|
|
by shenlong27 , May 06 '05
The order I placed with Music123 was very difficult to complete correctly. I ordered a Yamaha silent violin, SV-200. It arrived minus a bridge, the battery, and the earbuds, and it also had a large crack in the fingerboard. It was also supposed to ...
Read the full review
|
|
|
by hillbillyhack , Oct 15 '02
I recently purchased a Les Paul 100 leftie from Music123.
Before ordering I e-mailed customer service with some questions and got a personal response with thorough answers to my questions within a few hours.
I ordered the guitar, amp, strap and...
Read the full review
|
|
|
by optimusprime27 , Sep 20 '03
This company has the worst customer service ever.First they shipped me the wrong order and I had to ...
Read the full review
|
|
|
by daddyziggy , Nov 21 '01
Pros: Beat the best price i could find Cons: Slow Service, Lying sales people, Lost half my order
I ordered a piano from them and they promised not to charge my credit card till they shipped my piano to me. They charged my card the very next day. It took twice as long for them to get the piano in stock then promised. then kept putting me off and...
Read the full review
|
|
|
by sungodv , Jan 31 '02
Ordered on a Monday received item that Friday!! Immediate order verification. Received shipment notification with tracking info same day of order. Lightning quick reponse to email. Item was packaged very, very, well. Goodbye ZZSounds.com and...
Read the full review
|
|
|
by sixpackistan , Dec 19 '07
BAD EXPERIENCE. This store does not have what it takes to do business on-line. They missed their shipping deadline AND sent me the wrong product. I ordered a guitar. They sent me a bass. I ordered it for overnight shipping on Monday for Tuesday ...
Read the full review
|
|
|
by leftydrummer , Nov 04 '07
DO NOT BUY FROM MUSIC 123!! My wife bought me a Ludwig Accent Series kit for my birthday and the FIRST time we got the packages, they arrived on time. When I got them home from the UPS office, I unpacked the box containing the kick drum, 12" rack tom, ...
Read the full review
|
|
|
by pkangw , Jul 30 '09
Placed an order for band shoes on July 1st ,my freshman son needed them on July 31st (tomorrow). On the Music123 site it said that there was 10-12 day backorder on them. That still gave me plenty of time. So, I placed the order. 3 Weeks later I still ...
Read the full review
|
|
|
by timj68 , Sep 02 '08
My story starts in late July of 2008,after being scammed on Amazon and returning a guitar that was not new as it had been listed,this was just the start of a nightmaire for me,after a weeklong argument trying to get my money back from just another lying ...
Read the full review
|
|
|
by missyb9 , Dec 27 '07
I am quite frustrated by my experience with Music123. I ordered a turn table on two weeks before Christmas fully expecting that it would arrive in time for the holiday, since the order stated that it would be shipped in 3-7 days. It wasn't until 4 days ...
Read the full review
|
Sort by Rating |
Sort by Survey Date |
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Oct 28 '04
Received product in 3 days instead of 7 days. Very fast shipping.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 03 '08
great website, good prices, and lots of product choices.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Sep 17 '04
I liked their free shipping offer and monthly payment plan! Prices are great too!
Read more
|
| Overall Rating: |  |
| |  |
|
Jun 09 '08
Customer service was a bit short when I tried to cancel part of my order (after being backordered well past the expected delivery date), but aside from that, I was satisfied with the product selection and all aspects of delivery. Despite the "encounter" with customer service, canceling was surprisingly easy, although I'd suggest a confirmation email (or at least a confirmation number without having to request one) for future orders. Overall I was satisfied with my shopping experience.
Read more
|
| Overall Rating: |  |
| Customer Service: |  |
| On-Time Delivery: |  |
| Selection: |  |
|
Sep 18 '04
good product selection, products in stock, easy ordering, quick delivery.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 12 '08
It was great especially with no shipping costs. I have recommended Music123 to the rest of the band (250 of them)
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 22 '08
I had trouble specifying the quantity of string packages I wanted.
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 08 '08
The answer for #2 was yes but did have one guitar come in less than expected quality but chalk that one up to Takamine inspection. Customer service was great to work with and quick to fix any problems. Freight was billed on both invoices (free freight order) and had to correct thru customer service. Great experience with Music123.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 20 '08
Great product selection, fast shipping, and the best price found on the internet for this product. Couldn't be happier and I will definitely buy from them in the future.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 20 '08
Excellent price which included postage. Arrived several days quicker than advertised. Item is mint condition. Super.
Read more
|
| Overall Rating: |  |
| |  |
|
Nov 22 '08
Excellent!
Read more
|
| Overall Rating: |  |
| |  |
|
Dec 03 '08
very easy
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 20 '08
easy to navigate site, delivery is quick, will shop again
Read more
|
| Overall Rating: |  |
| |  |
|
Apr 11 '09
This is one of my two favorite guitar products vendors. They have great selection, and will price match if not the lowest. Their customer reps. are friendly and knowledgeable. Returns are easy. You can't go wrong with Music123.
Read more
|
| Overall Rating: |  |
| |  |
|
Oct 28 '08
very satisfactory
Read more
|