Musician's Friend Online Store

First time bought item from this merchant. I bought a first guitar hard case for my son, when we received it, it is nice, but it too heavy for my 14 years old son who walk to and from school (the case is 10 pounds. There is no weight description ...

I chose to order from Musician's Friend because they had the guitar I was looking for in stock and they had shipping guarantees to ensure it would ship the next day. However, I quickly learned not to trust them. My order status was not updated for three ...

I've been ordering equipment from MF since they were a black & white catalog and nobody had a website. While a lot of orders on really basic things like strings, cords, stands, have mostly been fine, the times when screw ups on large, expensive ...

Musicians Friend does not fulfill their guarantees. They have a Fast Shipping Guarantee, ( http://www.musiciansfri end.com/advantage ) ,which states they will ship a product the next business day, AND it will be received within 7 business days. If...

Wow! I see I'm just another Musicians Freind statistic. I've placed a $1359.00 order for a electronic drum kit on the November 27, The site claimed that the item was in stock. By the 29th, There was no progress in the order status. I called customer ...

Let me preface this review by saying I am a very positive person and a patient, low-maintence customer, whether at a bank, a restaurant or, as in this case, making an on-line purchase.In Feb(09) I ordered a Jackson King V electric guitar for ...

I ordered a Meinl African rope tuned djembe (ADJ2-XL) that MF sells for $269.99 (+ $19.99 for shipping -- though their website says free shipping for items over $99).  Anyway, the drum shipped via UPS and arrived on time.  Opened the box and ...

I was lucky to check my bank account on the same day a fraudulent charge for almost $400.00 was deducted from my bank account. I called MUSICIAN FRIEND help line and got no assistance, just redirected to my bank. I had to make two trips to my ...

Ordered a Bass guitar, a bass amp and a gig bag from MF on 6/2/09 in what would have been a tight time frame to be delivered for my son's birthday on 6/9.  Given that most orders on line ship within 24 hours and UPS is 5 days, I thought it would be ...

Although this company may have great deals other misteps lead me to not recommend them.  I placed an order with them on the 10th of this month and instantly received in my email a "backorder notice."  Now why wouldn't they put a notification on ...

It's too bad, but I'm really starting to wish I hadn't placed an order with these guys. I placed a $300 order with them a few weeks back for an electric guitar. The shipment arrived a day later than they'd said it would (no big deal) and contained the ...

We have been a customer of Musician's Friend for 17 years but their continuing poor service.We have often received used products when purchasing new.  During the warehouse move in 2007 we ordered a Line6 XT pro and received a used product ...

I've ordered products from Musicians Friend since 2001. Their quality and customer service have deteriorated through the years.Now I only buy from them when they have significant discounts, but my last purchases have been problematic.I ordered a ...

Musician's Friend Online Music Store               There is certainly no shortage of online musical instrument vendors to choose from today, and making a choice of which Internet dealer you ...

NEVER AGAIN!!!!!  I've bought quite a few items from them in the past, mostly small things like strings and straps and stands and a couple guitars. The guitars both came with problems so I returned them and decided to steer clear for a while. I know ...

My experience with musician's enemy is still ongoing. It has been about three weeks now and they have yet to mail me the correct item. I purchased a combo amp, actually it was a surprise from my wife. I received a speaker cab. I called them up 2 and ...

Musician's Friend sucks BIGTIME!!!I ordered 4 items from them;1. One Spot 9V Adapter. 2. Multi Plug Cable for One Spot Adapter. 3. MultiComp Compressor Pedal. And 4. A Boss GEB-7 EQ Pedal which at the last minute I canceled and ...

Delivery speed was good (FedEX), customer service sucks(MUSICIAN'S FRIEND IS NOT A FRIEND).I ordered a keyboard for my niece for Christmass, I made sure I ordered well in advanced in case something went wrong and something was wrong.  It ...

Let's see....Delivery speed....what speed is not yet delivered after "being packed" for a week. I ordered $500 of recording gear on Monday, the following Monday, they don't even have the box packed yet. Every time I check, it is ready to go out the ...

I've purchased a lot of things on the Internet over the years. I actually prefer to shop for some things on line over a brick and mortar store. Musical instruments and DJ Equipment are two such items. After careful research and somewhat negative ...